March 30,2026: IN WARWICK: The cashier stopped assisting me…read moreto help a person who had just walked in and wasn't in line. She greeted him fondly and then left my transaction half-finished to go retrieve the mail for him. This took up a lot of my valuable time as she handed him multiple packages. I politely expressed my concern about the situation, but she replied that this was their usual practice. I conveyed my dissatisfaction, stating that it was both unfair and discourteous. Her response was simply, "That's just how things are here." After she finished processing my transaction, she selected the "happy face" icon to rate her own service before handing me the receipt. I told her it was unfair for her to rate her own performance, but she didn't respond.

Staff is courteous and helpful, never had a bad experience in there, was always treated first class.read more

We went there for a package they lost. Had tracking that it was there. The employee was rude and…read moredefensive, yelling at us in a rough, aggressive demeanor. They didn't even try to help us with the package THEY lost. The problem with government employees. No accountability. The grumpy man should not be working with the public in any capacity.

Because there is not possible to give -0- but this clerks at this sloatsburg office are so…read moreridiculously rude, they don't do their jobs right and then when we need answer they just turn around and leave you with the words in your mouth, this grumpy old man is smoking out of the building, we have to rings a bell to get attention, then he comes visible irritated and in a rush, I supposed to check the input he done in the screen but instead he click a happy face and just print the receipt without giving me the chance to ask, he just give his back and disappears, there is also a Hispanic female clerk that gets so aggravated when people wolks in, at least when we walked in to price a piece of mail, if they are not getting paid on lease pay them, but if they are getting paid to do their job and then they act the way they do, please gire them, they don't belong to the USPS, this people really suck. Either way I am filing a formal complaint to who ever listens even if I have to sue them

The gentleman at the front desk was professionally considerate and helpful in retrieving my Amazon…read morepackage, the process is quick and straightforward. Thanks

No one answers any phone.... Tried for several hours today... i am not receiving my mail... someone…read moreneeds to be available to answer.

Excellent customer service and friendly staff. It's an old standby that is even more relevant than…read moreever. Hopefully we can continue to enjoy their good service.

This is a GREAT Post Office! I know people are annoyed because they offer passport service. People…read morewant more clerks on duty, but typically people want services and they don't want to pay for them. The postal clerks themselves are very agreeable, knowledgeable, and efficient. I remember being annoyed during the holidays when one of the clerks was holding up the line by double-checking the addresses on packages to see that the address actually existed and that the Zip Code was correct. Then when it was my turn, discovered that MY Zip Code was wrong! OMG! How great of him to do that! We tend to take these public servants for granted as they do their tedious, repetitive, very stressful job calmly and professionally. I really don't need chatty friendliness from my postal clerk as it holds up the line. What I want is professionalism, and that's what we get in Monroe. If you don't think so, compare Monroe postal workers to those in China or France (for rudeness) or eastern Europe and other places where nothing gets done without a bribe. Of course we want more clerks on duty. Typically, we want everything NOW NOW NOW! But that is hardly the fault of the postal worker at the counter. The facility is clean and efficient, and the workers themselves are professional and friendly in a professional way. God bless our government worker. Private sector airlines should run as well as our Post Office in Monroe! One more thing: Not every Post Office is open 7 days a week. The Monroe office is. What's not to like??!!

Went here on Wednesday July 23rd 2025 with my dad to validate our change of address forms that we…read moresubmitted online. It prompts you and tells you if one needs to go to the post office to confirm your identity. Got there, parked, had to wait in line for a bit. Went up to the desk and showed the printed paper with the validation on it for the address change. We showed both our ids and then the change of address was complete. Easy transaction, and was a pleasure to deal with.

Very nice post office. Friendly staff. Beautiful building. A…read moreclassic.

I would just like to say that I was amazed at how efficient the gentleman clerk who was handling…read morethe desk yesterday afternoon completed his tasks. He was the only staff member serving all the customers.It was a very busy time of the day and a long line had formed. This very capable postal employee made every customer feel welcome, he carried out each request in a very timely manner, and made sure to politely help each customer through what they needed. He thanked each of us as we completed our order. It just impressed me how very well he knew and performed his tasks, while being sympathetic to his clients! Sincerely, Mari K.