I totally take back my review my order actually did arrive. It took so long. That I thought…read moresomeone took it. But I was wrong and I apologize

I needed a secure place to receive packages, and this fit my needs. The place is small, but well…read moreorganized. Just about anything you could need (notary, fingerprinting, packaging and shipping, faxes, copying) is right here. Highly recommended.

Wish I knew the ladies name who notarized my will today, but she was awesome! Tremendous customer…read moreservice every time I have been to the Sparta UPS store. Thanks so much, and wish I got your name!

Excellent service, very friendly and efficient. Plenty of parking in a strip mall. Yes, very busy…read moreand took 10 minutes on line. Will definitely return

Horrible! Walked into store went up to counter and asked young man what type of packaged I needed…read moreto send an SD card. He shrugged and said up to you. I said will they ship it in an envelope it's expensive. He just points to envelope. So I get padded envelope. He mumbles for my name has me spell it several times. Takes shipping address. He never even makes eye contact. It was like having to do this was literally the worst part of his day. He informs me it's only insured for 100.00. I ask him how do I obtain more insurance. He sighs again like I'm annoying him and tells me it's 3.00 for every 100. I tell him how much I need he literally sucks his teeth and say well you need a box. I said to him that's why I asked you earlier. He actually tells me to relax! I said excuse me? Nice customer service. He tells me you have the attitude. This is for real. I have the attitude trying to pay to ship an item. Is my attitude asking questions. Worst store I have ever been in. Who is hiring people like this! I'm old and a teacher. I have loads of patience. This interaction was beyond ridiculous! If I were you I would drive however far you need to drive to avoid this store! No way any of this should be acceptable! Whoever owns this store should check the tape for receipts of this interaction. I honestly don't know how they stay open. I only added one star because you can't leave zero.

I needed to ship a package to Florida right away, I was told that the fastest shipping would be…read moreovernight and it would be $145.00. I gave the clerk the information to the person I was shipping it to and for, but the clerk insisted on taking my name and not the person of the name that I expressed it should be in. The clerk also typed in the wrong address and I was not aware of this until I put in my original complaint: Clerk charged me 145.00 for air/overnight shipping other wise it would have taken 3-5 business days for $15.00. Well the package did not arrive until 3-5 business days later. When I made a complaint to the store I was told by Lisa the manager that she would look int to the issue, Lisa did go ahead and filed a complaint with UPS to refund me the difference of air shipping, but did not bother reaching out to me to verify any of the mailing information, and also put the request in under the wrong name. I have yet to receive a refund almost 2 months later. Every time I speak or reach out to Lisa, she refuses to help and says just contact the post office instead of accepting that she mismanaged the process, by not reaching out to me and getting clarification on the mailing address or the addressee. She has given me wrong phone numbers for the claims department and refuses to help. This is not a person I would want managing my store, since good customer service is most important to any business. Karen N

Great location! Staff was very friendly and super helpful. I didn't have the right packing…read morematerials so they pointed me in the right direction. Definitely going back for all my shipping needs. Better than most other UPS stores.

This is the rudest, most unfriendly and least helpful UPS store in the system. They would NOT help…read moreinvestigate a lost package - blaming ME for the package being lost!! They claim that because it was a 'drop-off' to ship and not a 'Shipped' package, it was NOT their fault! I hope this store closes down soon. General public...YOU HAVE BEEN WARNED. I like to support local businesses; but I will drive 10 miles to Oak Ridge store to do any future business.

Moved to the area a year and a half ago and needed a notary…read more My bank in Vernon suggested THE COPY CENTER. MY ONLY GO TO PLACE FOR: Notary needs Color copies of favorite photos Scanning needs UPS returns FAXING needs Shipping needs Katie is fabulous. I am always greeted by her friendly team and helped with genuine smiles. I had confidential documents that I was hesitant to trust anyone with. NO WORRIES. Super discreet, professional and private. SO THANKFUL that the ladies at Valley Bank pointed me in their direction. ty ty

I'm so GRATEFUL for Vernon Copy Center being in Town. They have done so much for me because I'm not…read moretech savvy when it comes to emailing, scanning documents. What could have taken me hours and hours & tons of stress was done within a couple of minutes. Thank you! I feel like I have a secretary nearby to assist me. AND, she is affordable too! I also see they have drop offs packages for leading delivery services. They even do signs!

I bought an antique (collectible) wall clock from the 60's that had a large piece of glass covering…read moreit's face, and Frank did the shipping for me ... I was so happy in the job he did ... he was so thorough in how he packed this clock, that this box could've been dropped off a roof and the clock would've been ok ... I give him 1,000 thank you's for caring enough to get this clock from Eastern PA to Buffalo, NY in one piece. Thank You Frank, from Rick M.

If I could give more stars I would. I've been using this business since 2022 and I can not say…read moreenough about how great they have been. I moved from PA to Washington state and every box I shipped was received in pristine condition. I've shipped priceless family heirlooms and many other items. They have all arrived in a timely manner and never with any damage. I had a friend send me artwork the other day and they came today. Again nothing was damaged even though they were framed in glass! If you have anything you need shipped this is the place to go. Also Frank is one terrific person who is always eager to accommodate you. Customer Service is amazing!

Look up the word "service" and you'll see this shop's owner's photo. He truly goes the extra mile…read morefor me every time I have to ship something. Recently, I shipped a heavy, large, car spare tire (Porsche 911 - big and valuable). He figured out how to package it in a way that didn't break the bank and still get the thing to Chicago intact. Fast, friendly and professional. A local gem. Recommended.

Unfriendly staff. The gentleman behind the desk could not be bothered to acknowledge me (yes, I…read moresaid hello and explained why I was there). He waved his fingers so I would push the package closer. I greeted him on my way out. No response. Apparently he is doing me a favor. Won't be back.

This location is the best! I've had to drop in a number of times for shipping, notary, returns and…read moreother needs and they're always the best. Super friendly, super helpful, and just a great experience everytime! 10/10 would highly recommend

The customer service there is abysmal. They close at 6:30, we arrived at their door at 6:29 to find…read morethe door locked. Both of the workers were behind the counter and looked up and shook their head 'no'. Basically saying to us F you. I can understand if we got there after hours, but this was prior to the hours posted online and on their door. Find another UPS store to give your business to as this one doesn't care nor do they honor the hours that they post.

hours stink for people who work and then spend 20 minutes online to receive a broken package ugh!…read morelayton nj post office is so much better and NICER!!

Small Post office that services a large rural area. Customers are rough to say the least but the…read morestaff does a great job. I wouldn't want to deal with what they put up with on the daily.