This US Post office does passport applications, as well as shipping and mailboxes. The reservations…read morewere booked at the other US Post offices near my residence, but luckily, the Southeast US Post office near the airport had openings for a reservation. It was a few weeks out when I had placed the reservation in the online portal though. The appointment time was at 3:00, but I was called early! The process was fairly simple, however, payment methods included limited options. The team member mentioned that I could visit a bank nearby and come back to finalize the paperwork process. After I got back, it was around 3:30 and I had put my reservation ID back on the check in paperwork at the front of the US post office location. I only needed to wait another 15 minutes until my name was called again. Service was fast! Hours for this location are Monday through Friday from 8:00 A.M until 9:00 P.M and 8:00 A.M to 4:00 P.M on Saturday. This US Post office is closed on Sunday. Full retail services such as stamps, shipping, PO Box access, and passport acceptance and photo services are available at this location. There were a lot of parking spots available here too. It was easy to get into, one way direction, and back out to Sunset road. I'd recommend this location if you're looking for US Post office services!

I went inside to send out a Certified Return Receipt letter so I went to the Counter. Angela…read moreassisted me. She was so nice. THANK YOU for your level of customer service. I appreciate that nowadays because when it's genuine and you like people, it's a pleasant experience. Also purchased Forever stamps. I left early so the process took a half hour, including the drive over there. This was work-related. I will also be doing the Survey on the receipt and I'll also be putting a good word in for Angela.

I do a lot of postal mailing, and was super excited to find a post office within a mile from my…read morehouse. House. So this is usually my go-to post office. They do have pretty ample parking, I think there was only one time where I had to drive around the parking lot twice to get a spot. Most times there are plenty of parking right by the front. And reading some of the other reviews, I see a lot of hate about the staff. That has not been my experience. Most of the people that I have encountered have been very friendly and nice, I will say this, they return the same courtesy you give them. So if you come up with an attitude, they will probably be cordial with you. It's a pretty tough job that I personally would not want. I only had one run in with an older lady who definitely overcharged me to mail a magazine.... It was easily double what the other people would charge me. She did not want to take my push back on the price. So I paid it and moved on. That being said, this place usually gets the job done. Bottom line? It's a post office.

This post office is close to Jeffreys and St. Rose Parkway and it is one of the better ones I have…read morebeen to. The lines are usually shorter and the service is quicker which makes a big difference. Plenty of parking. I wish my mail was routed here, but I am happy to come to this location for any other shipping needs.

Quick and easy experience today, no wait, plentiful parking, evidence of building maintenance…read morehappening. Drop off was super convenient. To be honest, in the past we have found available supplies to be low and lines can be long, so give yourself time to have a good experience is my advice.

They always lose my letters that I'm sending out ;…read more IF YOU HAVE AN IMPORTANT LETTER YOU NEED TO TAKE IT TO FEDEX... skip this place. I paid for certified and it hasn't left this building . Put in a search for missing mail piece for it. I needed it sent to the IRS for my tax filings... they couldn't even do that right. One job, postal workers. These people are the garden variety government workers. HONESTLY.

This is my post office and generally, I only need to pick up my mail. But, today had two notices…read morefor packages. The line at 10:30 AM was at least 25 people deep. First, they had 3 people at the front desk but within about 15 minutes it was down to 2 people and, shortly afterward was it was one person. The line had grown by this time and we all just stood there. Without any regard to people's ability to stand for over one hour, not to mention their valuable time, this Post Office really has zero consideration for the customer. They used to be helpful and friendly but now are surly and angry for reasons I will never know. When Covid-19 had just started I went in and was told "we are CLOSED." It was 3:30 in the afternoon and I said "no you are not." I know they are union workers and have to have "rest" periods but this is ridiculous. There is no private-sector employer who would tolerate this level of disregard for customers or if they did wouldn't be in business very long.

This location man...the drop off bin wouldnt open so i asked one of the clerks that was walking…read morearound in the back if it was broken and was told "Somebody probably needs to empty it"....somebody? are you that somebody? where can we find somebody? Amazing. Fast forward a few weeks and they must have gotten tired of emptying it because they put an 'out of order' sign on it and now have a huge bin out in the public space right by the line. Yeah, where SOMEBODY actually ANYBODY could just pick and choose what looks like a good package and walk away with it. Amazing.

fast service , friendly clerk! shipped with no problem. also saw her patiently helping another…read morecustomer with some questions

I had a really positive experience at USPS today thanks to aDimika. She brought great energy to the…read morecounter, was extremely helpful, and clearly knew what she was doing. Even with a line building up, she stayed organized, kept things moving, and handled each customer with patience and professionalism. You can tell she takes pride in her work and genuinely cares about providing good service. That said, it was clear she could use additional support--she was managing the entire line on her own, which isn't fair given how busy it was. Overall, great customer service from Dimika. USPS would benefit from having more staff during peak times to match the level of service she's providing on her own.

I have been going to this post office for awhile and they're hit or miss when it comes to whether…read moreor not there may be a line. If you're going early, expect a line. They have at least 1 or 2 people available to assist, in addition to the separate line for package pick up. I must admit the staff is pretty courteous and hospitable and I like their attitude when it comes to assisting customers. The only issue is that they sometimes get backed up, especially when there are a ton of people needing any services earlier in the day. They have a decent amount of parking, but there are times when I have had to stalk people for a spot. They have ample space if you need to assemble packages on site, which is nice. The postage kiosk is a good option to have, too. All in all, avoid the rush of first thing in the morning, utilize the drop off area or counter for pre-paid postage. Otherwise, be prepared to encounter some wait time.

My package was never delivered to. They were resurfacing our street today and they didn't deliver…read moreour mail. What does it take to park at the end of the street and walk half a block. Lazy bastards

Nice post office, but it's kind of hard to find definitely not a good location. The employees that…read morewere inside assisting customers were nice enough for me, but a few customers who were there before me were complaining. I dropped off my package, and off I went, so overall, a good visit.

they do not have a 24-7 kiosk even though they say they do on maps and other apps!!!! don't even…read moretry to come for the kiosk!

Del service deposit box broken Long lines all the way to…read morethe parking lot Just 2 working employees at the counter with room for 4 clerks No one to talk ask a question since mail pick up door/ window closed mid day. Bad customer service and experience. Let's hope someone reads the review!!!!

Terrible service. I try to give the post office people a lot of slack as they work hard around…read moreChristmas time. However, Guy at window told my wife "I'm off today maybe someone will come "and rang the bell and left. We've been asking for help...finally being helped. Lots of people Upset over terrible employee comments and bad service. We came because of a lost package that never left the kiosk. We have the receipt and the item was received at the kiosk but has not been scanned again in the last ten days.