I just witnessed an absolute comedy show at the Forest Hills USPS -- and not the funny kind.The…read moreservice at this post office is downright appalling. There are clearly employees at the counter who have no idea what they're doing.　I've lived in Forest Hills for 25 years. I'm usually a very patient person and can tolerate a lot. But what happened today was completely unacceptable.　Yes, I know lines at the post office can be long and require patience. But this crossed every line. Today, Tuesday, July 14th, a little after 10 a.m., I joined the line. By the time the woman three people ahead of me reached the counter, I had already been waiting over 30 minutes. What I saw at Window 4 was shocking. The customer was trying to point out a mistake the clerk had made, but the same interaction repeated more than 10 times. The entire line was stunned. People started loudly booing -- something I've rarely seen. Even I, known for my patience, got seriously irritated for the first time in my life. It was beyond ridiculous. It was downright inhumane. The clerk simply couldn't understand what the customer was saying, no matter how many times it was repeated. Any other employee could have handled it in 30 seconds. After being forced to wait over 35 minutes, it was finally my turn -- only for the same clerk at Window 4 to suddenly announce, "I'm going on break," point toward the other line, grab her coffee, and walk away. Excuse me? A break? You haven't actually done any real work yet -- you've just spent the entire time making mistakes! Was that supposed to be breakfast? The Forest Hills USPS office is, without a doubt, the slowest and most incompetent post office in the world.

So this was the closest post office and served my late sisters area. I was there thanks to court…read moredelays, to file paperwork to forward her mail (Over a year after she past!). The line was somewhat long, but it moved pretty fast. The lady that I dealt with was pleasant, efficient, and polite. Not much more than you can ask for.

Every single Amazon delivery by USPS is marked Delivered in Residence mailbox at 11:15am but the…read morepackage was never attempted to deliver. Months later all these packages were lost. I have security camera showing no USPS came during that time or day. This applies to all recent Amazon packages from Dec 2025 to Jan 2026.

Horrible, one of the worst USPS offices ever. Nasty attitudes from the workers, they don't care…read moreahout helping you at all. Avoid this place at all costs.

On one of the busiest mail days of the year, why do you have only two windows open? Who thought…read morethat was wise? Customers were cutting the lengthy line, the cashier sold me the wrong stamps, an employee was angry at folks trying to get in after closing, and a man was urinating in the bushes outside. Not a pleasant experience. And certified mail slips aren't available in the lobby so you will have to get them from the window. But being open until 8 PM on weeknights is still a plus. And this post office is conveniently located, with some grocery stores and downtown Flushing's eateries close by. The building looks stately and historic; I liked the murals near the ceiling depicting various neighborhoods in Queens.

Went smooth very efficient. Clerks were amazing . Helped me…read morepurchase boxes The crew was very friendly, knowledgeable.

I honestly don't recommend this USPS. The process feels outdated and overly strict compared to…read moreother USPS locations. Tape requirements are enforced in a way that isn't consistent with other branches, which makes basic shipping more complicated than it should be. For returns selected with "no box, no label," you'd usually expect the location to provide packaging. Instead, you're required to buy a box there, which feels unnecessary and like you're paying extra for something that should already be included and paid for by the seller. That's double charge and robbery. Overall, the experience feels inefficient and not customer-friendly.

In the passage of my travels, I came here to pickup several certified mail green card (PS Form…read more3811) proof of mailing and physical, signed evidence of delivery mandatory requirement for my Sisyphean Task duties. This is a minuscule post office Parkside Station that is not open on weekends. It sits on 101-19 Metropolitan Avenue (between Olcott Street and Continental Avenue) servicing Forest Hills, Queens, NYC. There is one minuscule workstation table with postal forms available. This post office is accessible via MTA NYC Transit buses SBS Q52, SBS Q53 and Q11 Woodhaven Boulevard at Metropolitan Avenue followed by a reasonable distance walk.

They must be well trained at this local post office in Jamaica Queens as I was able to get a postal…read moremoney order and send a letter certified in less then 5 minutes. Friendly clerks , clean post office and fast moving line all equals 4 stars on my yelp meter .

I was extremely pleased with my interaction with the US Post office at Borough Hall, there was no…read morewaiting, the Postal worker was knowledgeable and pleasant, highly recommended!

I drop off my deliveries to this post office almost everyday. This is one of the better ones…read more Most of the clerks are mindful of their customers.

The reviews are accurate. This location is horrid. The clerks obviously don't want to be there. I…read morecome in often to pick up mail that they've failed to deliver. Actually, I get updates from USPS on the daily about what's coming to my address. Usually, the shipment is on track until it reaches this particular post office. Then, my package disappears. No notice, no email. They're supposed to leave that paper behind that says "sorry we missed you!" They don't bother, I'm usually home during delivery times and they don't even buzz for me to let them in if they don't have have keys. My passport was shipped via 2 Day Express but they didn't bother to deliver it, the office is just down the street from me. I couldn't pick it up until Monday morning because they were closed Saturday night (when delivery stated it should have been here by 6pm Saturday). Thanks, I could've missed my flight had it been over the weekend. The lady typed in the wrong tracking number after I gave it to her twice. I hate that I have to come here for my mail

Thank you Molly for all your service in helping my handicapped mother and myself. You are the best…read more Always greet me with a smile, and give great service. It is always a pleasure to come to this post office. Thank you, Marty

Very friendly staff quick service the post office is not big but the lines go by fast plenty of…read morestreet parking available

This post office is always a shitshow. Though not as bad as some of the ones I have experienced in…read morethe Bronx. There is always a huge line and only a few windows open. The line to pick up packages can be very chaotic with no system whatsoever in place. It's come to the point where I would get Amazon packages sent to the locker at the 711 instead of to my address and risking it being sent through the post office and then having to go pick it up. One thing that is really not the post office fault is that there are a lot of people sending packages overseas so it's a bit more time consuming to process. I wish they would have express counter for package drop offs like UPS and Fedex has. I'm sure there are a lot of people who just want to drop off a prepaid package and end up in line as the people who need more service.

Another update in regards to my stolen package- Long story…read moreshort, I had a package earlier this year that was supposedly "misdelivered" by my local USPS driver. Our building's security footage proves he was never around at the time of the incident, nor was any package ever left. I was also able to check with all of our neighbors and they didn't receive it either. So one way or another, this driver falsified a gps scan. Even before this incident, he has had a bad reputation of repeatedly losing our building's key (conveniently right around the same time mail goes "missing") and destroying our packages. Management here has been told about these issues time and time again. They don't give a damn. All that to say, I just received an email from USPS claiming they're now closing my missing package request. This happened earlier this year and now all of a sudden, they're refusing to even keep that open? I'm pissed. First they cover up this guys blatant felony, lie about sending a carrier to pick up this supposedly 'misdelivered' package and now I'm getting punished for exposing this? I can't stand this post office or anything it represents. I'm warning you, don't trust them. There's a real criminal side to this place and they are not being held accountable.

The good thing and bad thing about this US Post Office location is that it's smaller than the one…read moreon 30th Ave. When it's not busy, that means you're easily in and out without having to do much navigating. When it is busy (like it was when I went to mail out my small package) you're going to be waiting for quite some time, because there's typically just one person working. I came here on a weekday at 3 pm to mail out some Passport documents and drop off a package that already had paid postage on it. The women at the front of this line were mailing (I'm not exaggerating) 50 envelopes for their small business, one by one. The guy in front of me eventually gave up and (I'm assuming) walked over to the Broadway USPS which probably was faster than waiting here. A solid 20 minutes later they were finally done. The next woman who walked up to the counter asked how many envelopes they'd mailed, the guy at the counter said it had to be over 50 and that these ladies were in here every week. She asked what day of the week they come so that she could avoid coming in here on that day, which made me laugh. Once the ladies were gone the line moved quickly. The person working the counter was knowledgeable about mailing passport documents and recommended the fastest, most cost effective method for me to choose.

A post office that is closed during the middle of the week at 2 PM? what is the point?read more

It's usually crowded but they do have a big fan so it's not ungodly hot here and I've not had…read morehorrible experiences with employees here. I've definitely experienced much worse in terms of post offices. The hours are average and the walk from where I live is manageable. Sometimes I have been here where there wasn't a long line and got in and out so that's a small miracle. The line also does move a little better than I've seen at some post offices.

This was my first time at this location and first time renewing my passport. Minh was such a…read moresweetheart and extremely helpful. Had an appointment for 3 people to apply for the passport and got it done in 20 minutes while 3 of the systems were down. We went at 10 am and was a good morning thanks to Minh!