Of course it's a cute vibe! Definitely recommend sending postcard's to from here to loved ones…read moreif/while vacationing :)

I love this Post Office! They are so kind. I didn't know about the PO boxes in Tahoe and when I…read morecalled them they held my parcels for me for a day because I was traveling from San Francisco. I really appreciate all they do for Carnelian Bay! Thanks all!

This post office is such a joke. They pick and choose their own hours, usually when 99% of people…read moreare working. If somebody takes time during work to get their mail, they are closed. They print out lists of new hours and post them, but they are never updated online. They would only open for a couple hours a day, if at all. I would come during business hours, and they would be closed or closing the gate while I walked in and turn me away. And yes, this was during the hours they recreated and printed out and posted in the actual store. There were times when I had to get important government documents by a deadline but couldn't. I had to file cases with USPS online more than once because they never gave me my mail. Due to the lack to basic stores in the area, obviously everyone shops online. The parcel lockers would fill up, and the PO boxes were too small. When they reach capacity, you have to pick up your mail at the counter during business hours. I had to file cases because even after waiting 40 minutes in line, they would only give me one package but not others. Sometimes I had packages sitting for almost a month. Sometimes I would wait in line, and the package ended up being small enough to fit in the PO box.

A very small Amazon package was to be delivered to my condo in the Olympic Valley within one to two…read moredays, according to Amazon. Four days later I received a notification that it was delivered to the Tahoe City post office. I called USPS to find out how to get my package since I live in the Bay Area. Several days later I received a nice voicemail from someone at the Tahoe City office letting me know they have my package (yes, I already knew that) and it's in my PO Box. I don't have a PO Box. Can anyone within the system please let me know how to get this package delivered where it was supposed to? I've been calling all day, but no one is picking up.

Not sure what is going on there lately, maybe last couple of months. I don't have a problem with…read morethe Post Office. I know they are understaffed and overworked. Also, it would be VERY helpful if people would learn to use online services. I NEVER have to go in there. Print postage on line, if not from USPS.com then from a third party FREE account (search, you'll find it). Arrange for package pick up at my house. Have a cluster box so that I don't need to go the PO all the time. If you don't have a cluster box in your neighborhood or complex--request one! The reason I'm reviewing today....lately I've had packages mis-delivered, also packages that are too large stuffed into the slot, making them difficult to get out (used to be they would bring the larger packages to the house) AND three days in a row I've requested a pick up (never failed in the past) and the packages are still sitting there. Been trying to call the post office, it just rings and rings. Something is different, in the last couple of months and I don't think it's the holiday rush. Something else.

literally the worst post office i've ever come across. i've gotten mail to my house every time, but…read morethe one time I order something and it goes through this office they claim my address doesn't exist. Amazon & fedex say I exist but not usps!! My package got all the way to this post office and then was sent back...good luck with these people! they can't read!

I scheduled online for my daughter to get a passport. Scheduling was very easy…read more We were a little early and forgot a check and/or a money order. The gentleman who helped us was by himself but he took the time to walk us through the process and helped us with a money order. We felt very welcomed and appreciated his helpfulness and friendly service. We opted for a passport book and card. The gentleman who helped us explained in detail the benefits of getting a card, book or both. The fee was around $195. For both. Thank you for making a stressful situation so smooth.

Their web page says walk in passport from 8-9 it is supper slow there. But they refused service, no…read moreother customer in sight! What gives? Public servants should never have their disputes acted out on the public!

I wanted to take a moment to give a very positive review for Raul who is the postmaster of the…read moreTruckee post office. He went above and beyond to help me figure out where our mail was going and to locate missing packages. He was so pleasant to work with and was great at communicating and keeping me updated. He has a really tough job, and I am sure he is dealing with all kinds of issues, but he never made me feel like my issues didn't matter and so I wanted to take a moment to say a huge thanks!!

Drivers will not deliver to your house because they are lazy. They will steal your packages and…read moretell you to your face "We don't have it" or "I don't know where it is".

This USPS Deerfield Dr branch sucks and I hear downtown is even worse…read more I try and use Reno post offices for mailing things out. Good luck with P.O. Boxes or physical address delivery locally - lol

Had a really nice experience at the Truckee USPS. One of the employees was incredibly cheerful and…read morefriendly -- greeted everyone with a smile and made the line feel much shorter. It's rare to see that kind of positive energy at a post office. Definitely brightened my day!

PS: Note that I live here, so I deal with this business 52 weeks a year :)…read more This is a small town, and it didn't take long after I moved here in 2000 to realize that this isn't the big city and I better learn to fit in to the Tahoe Local Lifestyle quickly if I really wanted to become a long timer lol. Our poor Post Office just isn't geared for the Amazon age, and so when my hubs and I decided to be apart of the overall solution, we chose Pak Mail to be our partner for personal packages and business mail delivery! We are beyond happy with the support we get - whether its Arturo or Megan answering the phone when I call, or Heather finding the most bizarrely irregular sized box to ship a package in, we're SO lucky to have their help! I absolutely LOVE that they are so attentive to COVID precautions - and I've never had a problem getting a package or mail because of limited hours. Their LUXER boxes make it so easy to pick up after hours! Plus, I love that as one of their box holders, I get to come in during specific "customer-only hours." THAT is REAL customer service you sure don't get down in the Big City! It always cracks me up when I'm chatting up someone in line in front of me and Heather says, "Is that Marla?" THAT is small town living folks - you get to know someone well enough that even with a mask on, they recognize who you are :). As for James (the owner) ... well, there just isn't a nicer guy in this town. And he does the right thing, always. Moods come and go, packages arrive and get shipped, life goes on. It's the connections you make with our local service stores and their employees that make all the difference. Thanks guys ;)

They have such a waiting list they didn't seem to care. I…read morehave gone several times for deliveries and such and staff, for the most part, a bit edgy, not just my experience, but I saw the same with others in line