We had a couple of bottles of wine we got from Napa /Sonoma trip and we wanted it shipped instead…read moreof hand carrying them back home and we were surprised that there weren't a lot of places that ships wine . Called them and they said they ship wine. Got there and we talked about shipment etc.. it was cheaper and faster than expected They guys working there were really nice and gave us assurance it'll be on good hands. So glad about this neighborhood gem exist !

Way overdue appreciation/review. Oh my goodness, these folks are the absolute BEST. One of my least…read morefavorite things ever is to return items. Especially without the original packaging. Especially when the items are fragile or oddly shaped. LPH makes it painless. Every single time. Thank you, thank you, thank you.

I love this place, it's much more convenient than the post office, the staff is always helpful and…read morefriendly. The cost is a little higher, but so worth not dealing with the parking and people at the post office. They have all the supplies you need to pack yourself, or they'll pack it for you. They also sell greeting cards and other small gifts.

This is my 2nd bad experience with this small business…read more The 1st time attempting to return a Fed Ex package and mail another, I was ignored and "passed over" so they could assist a fellow middle eastern countryman, that did not appear to have an ongoing conversation. Today, I was told by the same man that my Fed Ex package was "too big" and 1.) Fed Ex may not be able to take the package today and that Fed Ex had the right to "refuse it now in order to pick up later if their truck was full." He said he would make an exception since I had already brought the package inside but if he would have saw me outside he would've refused and sent me away. Immediately after saying this an older gentleman, likely related to him, appeared from the back saying "they would NOT take the package, contradicting the first gentleman. He said they could not store the package it in their facility, explaining that FedEx does not pay them but instead they pay FedEx. Information that should not concern me as a customer and not the business owner. I felt attacked and discriminated against. This business needs ethics and business 101 education. I ignored the racial discrimination the first time, but I will not do it again. There are many small businesses that understand the value of customer service. I highly recommend you find one of those before patronizing this one.

I needed a notary quickly for my 91 year old mom who is in so much pain she can barely walk with a…read morewalker . Loading her into a Car and traveling is extremely tiring and painful . Because this was a walk in notary, we parked and I had her wait in car to check out the wait time etc. Frank , John and Jessica could not have been more considerate . They had me wait until Frank , (the notary ), was ready. I introduced myself and Frank started gathering up stuff . I was a little puzzled? He said "I'm going out to your mom" OMGoodness I could not believe the kindness being bestowed on us . Tears in my eyes Frank sat in the drivers seat of my car, and was soo sweet with my mom. He made sure she knew what she was signing, gently took her thumb print and notarized our document . The manager, Jessica was the person who authorized this kind move, and John covered the workload while Frank was helping my mom. I can only pay this kindness forward . There are not words to explain how much this meant to us. PLEASE GIVE THESE WONDERFUL PEOPLE. YOUR BUSINESS THEY ARE GREAT HUMANS !

This store is hit or miss. Sometimes there is a line to the door. Other times there is no one…read morethere. Even when I was the only one in line it took a few minutes for the person behind the desk to help me.

I had to do a FedEx return, this place is very cool, clean and chic, offer several services. Mail…read moreand Shipping Mailbox Rentals Printing Services Notary Shredding Very friendly and professional! 26th and Irving Sunset District

I needed some ceramic coffee mugs wrapped to take on a flight and there was such care in the…read morewrapping. Darrell offered me coffee while I waited on a nice living room setting, good music, lots to look at and an abundance of services are offered. That was last year. This year Darrell prepared my taxes. I live in Mexico and he really took care of me and filed for me. Thank you Postal People

What a nice and quaint post office! Norman was behind the counter and was so friendly and helpful…read more Had a good conversation with him about postal things. The man even invited us back to stop in for a visit when we are passing by.

Great service, too bad the able-bodied customers constantly park in the disabled space, typical…read moreMe-rin attitude of me first above all else. Certainly not the staff nor owners fault. The staff is efficient and cordial

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

This store was open during the severe storm this past week that closed down the FedEx center just…read moreup the street on Bridgeway which closed. The owner was able to fashion a mailing label even without FedEx supplies and the documents got through very quickly. Glad to support a local business and will keep doing so over the box stores.

The most wonderful post office experience! Hank and Tom are lovely people, who are genuinely…read morededicated to the Sausalito community and provide excellent postal service. Conveniently located is a huge plus! I actually look forward to going to check my PO Box, I would recommend to everyone. Thanks you guys!

Customer service is terrible here, I tried to return some HP printer cartridges that were never…read moreused, they would not take them back even though they were never used, they told me HP would exchange them for me, they did not! I tried to return the printer which is only 3 months old, HP told me to do that. I brought the printer to staples and was informed by a Hispanic woman who spoke very little English, she said 2 weeks! 2 weeks what? Then she pointed to a sign, their return policy. They would not take the printer I bought 3 month ago back! I said I'd like to speak to a manager, the woman responded in sound bites 11:00! I said 11:00 what? She said Manager, I said manager comes in at 11:00 she nodded up and down.what a joke. I'll never buy from them again! Ever!

Went in yesterday for photos, shopping and shipping. 3 people helped us and all were so friendly…read moreand helpful!! Shout out to Braden, Herron and Barbara for excellent customer service!

I had a wonderful experience here! I came in to print wedding programs after struggling to format…read morethe document myself, and Shawn made the whole process easy and enjoyable! He was extremely helpful and was able to give me the exact information I needed to adjust my document. They printed 150 programs in less than a few hours. Would highly recommend!

I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.