Always there, always professional, always friendly, always honest, always ready to help--with a…read moresmile. Can't count how many times this wonderful local business, run by a wonderful local owner, saved me with last-minute notary needs. Can't imagine the hardships if Tiburon Mail Service weren't there to meet our needs! May it flourish well beyond. 2026!

My client had to send a package to me and she was charged $97 for a document for a Saturday…read moredelivery that she did not requested. When she asked for a second day option she was told that there is only $10 difference. This is not a good, honest service. A decent businessman would give a few options, not only the most expensive one. Bad move Tiburon...

The owner of this store should lose his franchise…read more I had the absolute rudest encounter in his store, and certainly will not visit his location again. Unfortunately for UPS, I will direct all my shipping needs to other carriers. That's how bad this man's behavior was. Sad.

To anyone shipping using the UPS Store in the Cove shopping center…read more I don't appreciate being taken advantage of during the holiday shipping rush. I was just at the UPS Store in the Cove and asked to ship a box using the UPS Flat Rate Service for a box under 1,728 cu in. The UPS Simple Flat Rate for that size of a box would have been $22.30. The store manager emphatically stated that UPS does not offer a flat rate service similar to FedEx and USPS.  I was in a hurry, so I did not have time to look it up. I ended up paying $48.xx + $10 insurance. This isn't a big deal, but clearly I was given the wrong information. This is a UPS store and the staff should be familiar with UPS offerings. The store should notify customers that UPS offers a Flat Rate service, allowing them to print the label online and drop off the box at your store. Here is the link that explains the UPS Flat Rate Service: https://www.ups.com/us/en/support/shipping-support/shipping-costs-rates/flat-rate-shipping

This store was open during the severe storm this past week that closed down the FedEx center just…read moreup the street on Bridgeway which closed. The owner was able to fashion a mailing label even without FedEx supplies and the documents got through very quickly. Glad to support a local business and will keep doing so over the box stores.

The most wonderful post office experience! Hank and Tom are lovely people, who are genuinely…read morededicated to the Sausalito community and provide excellent postal service. Conveniently located is a huge plus! I actually look forward to going to check my PO Box, I would recommend to everyone. Thanks you guys!

I needed hard copies of a manual for work and decided it would be easiest to just pick up at FedEx…read more It was easy to put the order in and pay online, the quality of the printing was excellent though it was more expensive than the neighborhood print shop (but closer and better quality paper!) The order was supposed to be done by noon and if it was I didn't get a notification until 3pm that it was ready. Had I needed it urgently I would have called to check before heading over. I came by, there was no line to wait, they found my order quickly and opened the box to confirm it looked ok by me. I was in and out quickly and I appreciate the fast service.

I've been coming to this location for years and have the lowest of expectations every time, but the…read morelevel of incompetence I just experienced was out of the ordinary. Simple print job - but it took this guy three tries and over 35 minutes with an intervention by a manager twice. Then I was informed by him AFTER the print job was done that there was a late rush fee for walk in print jobs, amounting to more than the print job itself. I was also overcharged for the wrong weight paper which I thankfully caught at the last minute. When I got home I realized after all that they left me short two copies. Save yourself some trouble and drive to San Rafael.

I come here almost every day to get mail for home and for my office. The staff is consistently…read morepleasant, competent, trust-worthy and happy to go above and beyond, when asked. I enjoy speaking to every single person there as they are all top notch people that bring joy to the world. Whomever is doing the hiring is doing a great job!

Wow! I could sum up this entire review with three letters but for entertainment I'll include more…read more I went to return a stereo I bought for my brother's birthday and we had just come from the install and silly me. I didn't bring any packing tape with me. Well this store is so popular that they actually charge you for about a foot of tape $2 to be exact. But I can live with two dollars. It's when the customer service rep angrily yells at you and tells you to get the fuck out of the store for being passive aggressive. That's where I draw the line.. this store is a great place to go. If you are avoiding lines, you won't find any. I wonder why that is. Young lady, I don't know who you're angry at, but let it go

There service at Travellers Mailbag is excellent! We have used this business for at least eight…read moreyears and have not had one complaint. Lisa, the owner is always there. She is professional, cheerful and will go out of her way to be helpful. Mail is promptly in our box, we can call and ask if something has been delivered yet, saving a trip if it is not there yet. When traveling we know our mail will be safe and there when we return. We do not need to worry about packages disappearing from our doorstep, they will be safely at Travellers Mailbag. I highly recommend this business. It is a great, reasonably priced service that we continue to appreciate.

This is an amazing service! John and Lisa are both warm and courteous while handling an armload of…read morerequests and mail services. Very professional and organized . They have been a tremendous help to me as I have moved to Central America. I get very little actual mail, but when something important comes through John or Lisa always contact me promptly to make arrangements to scan or forward mail to me. I can't say enough good things about this business!!

Great service! Thorough and good with both our nylon and pure wool carpets…read more Second time using them. Different people, same reliable service.

I should have taken before and after photos... what an amazing difference in my area rugs after…read moreBurrous Brothers arrived! My technician was efficient and thorough. Second time using them and I'm very happy with the results. Again.

This store is a treasure. A small business with people who care deeply about guitars. I got to try…read moremany older guitars, and was helped by a very patient and kind person. Unfortunately the model I had come in to try was not in stock, so I did not end up purchasing a guitar, despite wanting to support their business. I hope others support this shop - we are lucky to have them in our region.

It's a great store with tons of vintage acoustic guitars. Also, the owners are super friendly. Was…read moregreeted by Nicolas and had a great conversation about the guitars they have in stock as well as the custom Schoenberg acoustic Definitely coming back!

Gabriel and his team were polite, fast, efficient with great communication and attention to detail…read more i would definitely use Prodigy moving again! thank you

Wow! I made reservations to move a week ago with a crew of three. They arrived on time first star…read more We went over what needed to be moved and they wrapped everything second star. They moved everything carefully and far quicker than I thought it was possible, third star. We actually had to make two more pick ups along the way and they were great about that. We got to the final location again. They moved so quickly and asked me each time. It was unclear where everything goes, fourth star. They did it in under the minimum that time, they cleaned up. They asked me if there was anything else, fifth star. They were done and out of here and now I have the day to unpack and organize I would keep adding stars Gabriel and his crew are amazing. If you need to move call this company.

Chris T is awesome. I truly am dumbfounded with the incredible service and dedication I've received…read morefrom the mill valley post office, specifically Chris T. I had an issue with delivery that wasn't able to be completed because I was not home. I called and made an inquiry and not only did Chris sort it out for me he even called the next day to make sure I had received my package. That's a biblical level of kindness and caring for your community. I understand sometimes mail is slow, but I'd bet an arm and a leg that most of these bad reviews come from people with entitled and issues who can't comprehend that they can't have everything they want immediately. I hope they learn one day that the world doesn't revolve around them and that workers are people too.

My packages are often left in full on street view (on stairs)&NOT my front porch,as specified per…read moremy delivery instructions.And sometimes they are taken,as it's just off the sidewalk of a very busy street.I have been reporting this issue ,to no avail . Do better please