Very cozy and friendly Old town feel in all the trees. In…read moreand out with my priority mail package Larkspur is a sweet retreat

A convenient location for all your mail service. I've renewed my passport, taken my passport photo,…read moreand always rely on this location for my USPS services. Kudos to Q for amazing service!

I don't understand the lower ratings here. I use 3 local post offices. The D Street location is…read moreconsistently superior-- friendly, knowledgeable, patient and EFFICIENT, period. They're the "gold standard" IMO!!

Very rude and rushed service. I'm new to shipping and often, I need a little guidance. If you…read morehave any questions, good luck.

Great service, very organized. Super friendly staff. 'Hold Mail' also works like a charm.read more

they are the masters of rude. dont bother .... awful... …read more..... how many times should i write this

SLOOOW! Long lines. Inefficient waste of time coming here, next time I'll make the drive to San…read moreRafael.

Such friendly service and convenient neighborhood location. I wish it were open on Saturday.read more

All around, this little post office is as good as it gets! The staff are dedicated public servants…read moreled by a completely competent Postmistress and community member. The PO is a community hub and an eclectic, equal opportunity art gallery.

I'm surprising myself by writing a gushing 5-star review for a post office I only went to once…read more I mean, how can you tell one post office from another in order to even write a 5-star review? I guess my way to determine this would be to ask myself: Would I drive past a bunch of other post offices to go to this one? Answer: I would drive past a bunch of other post offices to go to this one. There's only one other bay area post office so far with this distinction, and that's the one next to the Manor shopping center in Pacifica. What these two post offices have in common is that they are small. Like, tiny small. I feel like this gives the agents a chance to really get to know their communities and their customers. They are not simply churning through long, soul-killing lines of strangers while trying to maintain their sanity...they actually have the time and space to look along the line and recognize their regulars. In the meantime, they feel relaxed enough and empowered to make personal connections with new customers. Which brings me to my experience here. My daughter and I only came to this location because it was close to where we were having dinner, but I would go out of my way and pay a bridge toll to return because our agent was so personable and friendly and went out of her way to connect with us. Then, just as we were finishing up, one of her regulars came in. She called out to her customer by name and quickly predicted what she would need. I could tell that the customer felt appreciated and recognized. Can't beat that boss level of multi-tasking.

1. Improve the attitude of the woman with dark hair and glasses…read more 2. Create a large drop box for labeled, packed packages. They have them in other post offices and if you're going to force people who use Click N Ship to wait in line to be inspected, they'll just use UPS. 3. INSTEAD of waiting as the woman said I needed to do (so she can look at my labels), I left and drove to San Rafael where they were positive and helpful in simply taking the packages without a fuss. No line. 4. It's over 80 degrees. Some of us have work to do and standing in line just to hand over packages (heavy ones) that are ready to ship, is not a great way to be efficient. I've been bringing packages to the post office for business for years. Never once has anyone instructed me to stand and wait so my labels could be checked. If I didn't pay enough, bill me the way you always do. I'm not holding my credit card anyway. I've got 20 pounds in packages!

Let's lose more customers by REFUSING to pickup mail. I don't know who your worker is delivering…read moreto Roundtree in Marinwood but we have all decided to put up cameras to PRIVE the worker is deliberately ignoring picking up mail. I hope that worker loses their job, late fees and fines are no joke.

there's a woman who works there that is so nasty and rude to everyone. An elderly lady in front of…read moreme was asking a question and the employee was responding to her like the customer was an idiot! She was so unhelpful and seemed deeply irritated by her job. She should not be dealing with people. I'll never go back to that PO

So nice. I just walked out of the Larkspur usps where the woman there was acting salty for zero…read morereason. I would rather drive another 10 minutes to have the ability to drop my daily packages off without a hassle. I've been using click n ship for business for YEARS, and every post office allows people who have labeled and prepped packages to LEAVE THEM. San Rafael didn't just let me leave them, they greeted me kindly across the huge room and asked if they could take my pre-labeled packages before I even got up close. I'll happily drive to San Rafael for nice people any day. I'm bummed that Corte Madera is shut down right now. I'll never step foot in Larkspur USPS again. I can see that being trouble after just 2 interactions.

Only the worst of the worst chooses to be overtly abusive towards customers who politely ask them…read moreto do a better job. Postal delivery isn't rocket science but clearly the employees here certainly think it is. Forcing a disabled person, who lives on a very limited income and has limited accessibility to public transportation (which is a joke in Marin), to walk to the postal branch (over 10 miles) to pick up mail your employees can not seem to figure out how to deliver to a customers front door, knock on that door and get a signature is cruel just to start with!!! What are customers paying for? Ineptitude not delivery to start. Well I reported EVERYTHING. The outgoing mail not being picked up for multiple days at a time, the lack of care in delivery - my neighbors constantly getting someone else's mail, and the lack of basic care in delivering a package which needs a signature. The carrier either cannot read or is just lazy. The supervisor of the branch doesn't seem to understand how to be a supervisor or hold employees accountable for their ineptitudes. The supervisor focused on only one of the three major problems myself and my neighbors are experiencing. Genius!! . Well this will hopefully with the Regional Supervisors involvement this all change for the better for every customer in my area soon. Putting a persons health at risk because your employees can't get their shit together is going to bite, especially if something like a medical emergency happens while I'm trying to get to the branch to get my mail, MAIL THAT MY PHYSICIAN PAID EXTRA FOR TO ENDURE DELIVERY!!!! As I expressed to the person on the phone taking my complaint (a wonderfully understanding person) those papers not being delivered in a timely manner are delaying my access to medical care and if something bad happens while I am attempting to retrieve my mail or for some inane reason my mail is not available to be picked up tomorrow at the branch I have little doubt, it's going to go exceptionally poor on those at this branch involved. UPDATE TODAY 330pm - I got a call from the Regional Supervisor. We will see just how effective she is in dealing with these inane issues. Good luck to her. UPDATE TODAY. Aug 11. It took me hours to hobble to this branch to pickup the mail which should have been delivered, due to my disability I had exhausted myself and had to get a cab. As I see it USPS owes me $50. to reimburse my cab fare and an apology. UPDATE 14 August - I just got notice for the first time EVER, that someone tried using my banking info fraudulently. The ONLY NEW PLACE I USED MY CARD WAS HERE. Pretty sus. No accusations, but a pretty odd coincidence. I got a call which went to voicemail. The carrier apparently was asked about contact attempts. Of course they claimed they had knocked several times...if this was true, why leave the orange notice in my mailbox and not at the door LIKE EVERY OTHER TIME THIS HAS EVER HAPPENED NO MATTER WHERE I WAS LIVING OR STAYING. I call LLPOF!!! Why did the Supervisor not mention issues with mail not being picked up, regularly? All the mail not delivered to the proper address causing my neighbors to leave a note pleading for the carrier to please take more care in deliveries. Who here is surprised the carrier did not own up to not making any effort to contact me, what about the second day when I requested a second attempt...apparently that was left out of the conversation as it was not mentioned. I will be bringing these points up the the regional director on Monday, I'm betting I get to hear lots of crickets of excuses. Cameras are being installed within the next few months, no more just taking someone's word about how they did their job when clearly this was not the case.