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    US Post Office

    2.2 (137 reviews)
    Closed 8:30 am - 5:00 pm

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    outside
    Donna B.

    The Post Office has been steadily on the decline for years. Service has decreased while postage has increased. I have been using the Post Office for years as a mail center for my business. I have witnessed over the last 4 years postage increase as well as box rates increasing while accessibility to your boxes has been restricted. You now have to go i to post office during business hours to access your P.o. box due to rise in theft. I made the decision not to renew my box. I would have made the box close out automatically, but I decided to clear the box out and turn in my keys before month end to collect my deposit. After waiting in that long line ( only 2 clerks at counter). I get up to the clerk and I am told that I do not get my deposit back. I was told that if I return the keys I would get the deposit back. For Mail Centers there are other options that provide more as it relates to service, at a fraction of the cost the USPS is charging. Services such as text and email notification so that you don't have to make unnecessary trips to your box.

    1/10/23 This is how it looks like at 4:48 pm
    Jennifer W.

    1/10/23 Another long overdue review! Been coming to this Lakewood USPS for many, many years & they've been fairly good overall. There are plenty other USPS in the nearby cities but this by far has been consistent in 'delivering' the goods. In the past I've mailed very important documents & received them in kind, have gotten excellent results. As far as waiting in line for various transactions, it all depends on each patron, but the postal workers are pretty good at providing the most efficient service possible, friendly too. Perhaps I always expect that there will be a wait so then I don't get too antsy when there's about 10 or more customers in line. There are a total of 3 self serve kiosks that can be used for stamps & quick transactions. Plenty of parking spaces at the front & the side, and the rear. I've been to the Bellflower & Artesia USPS and I prefer this one for it's consistent service & reliability.

    Mailed certified on May 20th 2022 a stamped envelope with a $300 penalty check to the IRS. Still hasn't been delivered!
    Al C.

    9/3/2022, An employee that I know who works at this post office and who is my neighbor told me last week that come January 1st, 2023 that this Lakewood post office will be one of several post offices which will be closing permanently. It's a means to cut costs and attempts to try to stay solvent since the US post offices continue each year to run deficits. The rumor is that the Lakewood Sheriff's office plans to extend out their facilities and take over the land of this post office.

    Empty your mailbox's and do your job
    Ricky B.

    Do any of the employees actually empty this box on a regular basis? The drive-thru mailbox is always full with people's letters falling out of it. I pulled up to mail a letter and literally could have taken 20 envelopes out. Walked up to the mailbox out front and that one is full also. Employees here are lazy AF. This is the third time that box has been full completely with letters sticking out. There's no excuse for this.

    Damaged packaging and nothing inside.
    Gina T.

    The packaging received damaged and nothing inside. Looks like got eaten up by something. Totally ridiculous.

    Rene (terrible customer service)

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    4 months ago

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    2 months ago

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    3 months ago

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    2 months ago

    Horrible!! One person working most the time and tons of people in line! Why do they not hire more people to work!

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    2 years ago

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    5 months ago

    Food is like home cooking. I have never had a disappointing meal. The bill was not a shock and service was great.

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    6 months ago

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    5 years ago

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    2 years ago

    Twice in one month I have had a package marked as delivered on the website I ordered from and there was no package in my mailbox.

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    15 years ago

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    5 years ago

    The absolute laziest bunch of people. They mark your packages as undeliverable while never even driving by to attempt a delivery

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    Page 1 of 4

    Ask the Community - US Post Office

    What time does the self service kiosk close on Saturdays?

    I rent a PO Box at this location. Does anyone know what address I can use if a company will not accept acceptance to a PO Box? I was told I could use their physical address with my PO Box # after it, but I want to confirm.

    U would have to use the po physical address and add the # sign and your Box number and use their actual zip code

    View All 3 Questions

    Review Highlights - US Post Office

    Fast, friendly, and extremely helpful!

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    US Post Office - 1/26/25 Dropping off  snail mail  to friends

    US Post Office

    (127 reviews)

    The Bellflower Post Office is in a great, convenient location with easy access and parking. The…read morewait was a bit long during my visit, but the customer service agent who helped me was absolutely amazing..professional, patient, and genuinely helpful. Great service once you get to the counter!

    1/26/25 Dropping off snail mail for my pen pals, you heard that right, PEN PALS, who still does…read morethis? Even my mom was laughing at me when I was affixing the stamps on them. Believe it or not this took some time, making them (cards & envelopes) & handwriting #worthwhile. This USPS in Bellflower, Ca is one of the few locations that I prefer & has yet to disappoint me. In the past few months, when i sent my letters/cards from the Inland Empire, my intended addressees informed me they did NOT receive them. One of them was just a few blocks over from our home, a birthday card! The staff here are friendly & efficient. The business is well kept, clean, organized. Service is fairly prompt, wait times are reasonable. The parking lot is sizable. You may send packages across the pond or across the ocean/globe, FedEx, Amazon, send certified mail, not a 100% certain if passports are managed here though, etc Of course they also have P. O. boxes. What I like about this location compared to Lakewood is that the drop off boxes are not locked-- so I am able to drop off simple mail at odd or non-business hours. It is important to those who are only free to conduct business after the USPS is closed. (Service Requested? Didn't I cover this already?) is Yelp having a seizure or stroke?)

    US Post Office - Bixby Station

    US Post Office - Bixby Station

    (109 reviews)

    I'd like to bring attention to an employee at the USPS office on Atlantic by San Antonio who truly…read moreexemplified professionalism, compassion, and outstanding customer service. On 05/18/2026 around 2:30 p.m., a young man (unfortunately I did not catch his name) helped me submit and mail my passport renewal paperwork. I was already feeling extremely overwhelmed due to personal circumstances, and he remained calm, patient, reassuring, and professional throughout the entire interaction. Unfortunately, the employee next to him, a woman with colored braids and eyeglasses, was dismissive and rude toward me. Despite the young man already informing me he could assist me, she repeatedly tried to discourage me from mailing my paperwork there and told me I should go to another USPS location instead. Her approach added unnecessary stress during an already difficult moment. What stood out to me most, however, was how quickly the young man stepped in after overhearing the interaction. He immediately reassured me and took the initiative to help without hesitation. As someone who works in customer service myself, I know how much one employee can impact a customer's entire experience. One person can make someone feel unwelcome, while another can completely restore their faith in humanity. This employee deserves recognition for the way he treated me with kindness, professionalism, and respect. Employees like him are the reason customers continue returning and trusting USPS services.

    The USPS has been on a steady decline and I think it has reached rock bottom. Postal self service…read moremachine that do not work well the never ending lines with be senior citizen working behind the counter. Antiquated signs that do not reflect current pricing. They need to do better. I notice the direct correlation, when their prices go up, service standards decrease.

    US Post Office - Entrance

    US Post Office

    (112 reviews)

    The postal service is refusing to deliver the mail because there was a dog complaint at the other…read moreend of the block. So now to receive mail we have to go into the post office, which is the most poorly ran post office I have ever seen. There's a line out the door because of how nonchalant and slow they are. I had to show my ID and a previous envelope addressed to me in order to get my mail, for which the clerk, Maria, took out of my hands without my permission and then took out of my sight to her "supervisor," for a period of no less than 10 mins. This is shockingly unethical. I then had to plea in order to get my ID and mail to the supervisor who was extremely rude and said "I'll give it to you when I'm ready." I am not only shocked at the unethical and rude behavior, but the levels of complete disregard for common sense. Not only are they refusing service, they are forcing me to come in to their office for a reason that does not have to do with me or my address, give them my ID and then without explanation or consent, take it behind closed doors for an unsettlingly long time, again without my permission, and then when I ask for it back I get met with extremely grotesque attitude. I hope USPS reads this review and shapes this up immediately Unacceptable

    I looked online and it said you can go to the Artesia Post Office to renew a passport so I came…read moreover here today. They say we don't have any forms. You have to go to another post office somewhere else. They said to go to the Cerritos post office.

    US Post Office - Employees Only

    US Post Office

    (4 reviews)

    This location is not helpful at all. Keep getting the run-around. First off, I haven't received…read moremail in over 2 weeks. I sent an email inquiry on 4/6/23. In the response I was told "issue resolved" I will get my mail the following day. My regular mail carrier was out. Ok, 2-3 days pass, still no mail. I emailed back stating "Issue NOT resolved" a Bryanna then responds; "the carrier was having access issues to the building." I responded back; There are no access issues. No doors to open, just walk right up to mail slots. The person left sale papers with no problem , but not my mail. She then calls leaving me a message saying "the lock to mail box is broken and waiting to be fixed. Call her to arrange pick-up of my mail." Every time I call the phone just rings and rings then go busy. I've tried several times a day for days, still the same thing. I have yet to get my mail, I have yet to speak to anyone and my mail contain bills. No word was left by carrier about mail box problem. No word on how long it will before they fix the problem, no NOTHING!!! If I wouldn't have reached out, I still wouldn't know what was going on with my mail. I'm now in my 3rd week of trying to get my mail. VERY POOR SERVICE!!!!!

    I found my package had been shipped to the wrong address (sending location had put the wrong…read moreaddress, probably because mine doesn't show up in the system), and I was so upset since I wasn't able to go home for Christmas and this was my one thing to remind me of my mom. I should've gotten her name, but the lady who answered not only got the carrier to retrieve the package from the wrong location, but also made sure my carrier got the package and delivered it to me. I can't thank my carrier and this angel lady enough. It would've been an extremely depressing Christmas not having anything under my tiny tree, especially from my mom, who is getting older, and who puts so much thought and love into her gifts.

    Box & Ship

    Box & Ship

    (4 reviews)

    Went to this place because it's listed as a UPS drop off site. Dropped off my envelope on a…read moreThursday around 2. This envelope contained time sensitive paperwork, hence it was in an overnight air mail envelope. Asked the person if they could print me a receipt showing that I dropped it off at their location; she stated they dont do that. Should have been my red flag to not leave it there. Still gave them the benefit of the doubt. They said pick up for their UPS is 4:30. I check the tracking number on the UPS website the next day and it hasnt even been marked as picked up. I call the business on friday morning and no answer the whole day. Call again on Saturday and no answer again so I leave a message on their answering machine letting them know it's time sensitive documents in the envelope to be sent out; asked them to call me back but of course they never did. Finally call on monday and they pick up. So I go to the physical place to ask what happened to my envelope and paperwork. Long behold, it's STILL THERE. They said UPS never came by on thurs or fri. More like they were closed on friday! My contact info is infront of the envelope, least they could have done was notify me it wasnt picked up. As I go in... non apologetic at all even after I told them it was time sensitive. My envelope basically sat there for how many days when it should have already been at it's destination. Took my envelope back and went to an official UPS place where they gave me a receipt for dropping off. Non reliable place who cant even put up their business hours. Dont take your mail or packages here unless you expect it to not get delivered in a timely, professional manner. One star only bc no option for no stars at all.

    I had the misfortune of coming when the owner was away and her son was watching the desk. He…read morecouldn't find the box I needed, gave me a larger one, had to call his Mom on his phone to figure out the register and I ultimately had to wait for her to come back to ring me up. In the meantime he tried to pack up some Christmas chocolate tins for shipping and proceeded to spill the contents over the shipping desk. I hope for the sake of whomever receives these that he got all of them back in the tin. The owner came in after a few minutes and finally rang me up. I left and she followed me outside to the van she had left double-parked with a few kids inside and drove off, leaving her son alone in the shop again. So if you're looking for a wide range of cardboard boxes - this is the place. Just hope that Mom is home when you need to check out and I'd pack my own box if I were you...

    US Post Office - postoffices - Updated May 2026

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