The supervisor Brandon's was amazing he went over and beyond to solve my complicated issue…read moreinvolving my new build not being the system

"Where Letters Go to Die: A Gulag Review"…read more I arrive at 5:00 AM, expecting to be first in line. Instead, I find a queue wrapped around the building like the bread line outside a 1962 Minsk grocery store. Babushkas in housecoats. Grown men clutching Priority Mail boxes like they're smuggling defense secrets. Nobody speaks. Nobody smiles. Somewhere, a crow caws ominously. The building does not open at 8:30 AM. The building considers opening at 8:30 AM, deliberates on it internally, consults the Politburo, and then -- MAYBE -- cracks the door at 8:37, releasing a smell like a meat locker that lost power during a heat wave. I do not know what they are storing back there. I do not want to know. I suspect it predates the Cold War. Once inside, you are assigned a number and a fate. Speak out of turn, sigh too loudly, or make prolonged eye contact with an employee, and you are sent to the back of the line -- or, if the postal worker's mood is sufficiently sour that day, to what longtime patrons here simply refer to as "the Gulag Line," a mythical second queue that may or may not loop through a supply closet and back out into the parking lot. I came here today for one reason: to find out what happened to FOUR -- count them, FOUR -- letters I mailed over a month ago. Two to comrades in New Jersey. Two here in Vegas. My poor babushka has not received her money. My vendors are calling me daily, demanding payment, assuming I have simply vanished into the Nevada desert like a man who owed the wrong people money. I have become, through no fault of my own, an international letter-smuggling fugitive in the eyes of my own family. The clerk -- no name tag, obviously, they don't want to be identified by the tribunal later -- informed me with the warmth of a Siberian wind that "mail sometimes takes time" and that there was "nothing to track." Comrade, I don't need reassurance. I need Interpol. I need a forensic mail accountant. I need to know if my letters are lost, stolen, or currently being read aloud at a KGB holiday party. Pros: Excellent cardio from standing for three hours. Free character development. Cons: My rubles -- er, dollars -- are missing. So is my faith in the postal system. So, possibly, is an election somewhere. Do svidaniya, Russell Road Post Office. I will see you again next month, same line, same silence, same suspicious meat smell. Not because I want to. Because I have no choice. None of us do. 1 star. Would not defect again, but have no other option.

Fast efficient and very friendly! I've been going here for 3 years and they have taken care of…read moreeverything from Sending mail, notary and getting my Christmas gift to family on time.

I watched as Corey assisted a woman in front of me with multiple returns. He went above and above…read moreand to assist with sorting out the labels and packaging requirements for each item. He was patient, friendly and kind! Truly 5 star services!

My go to postal shop here in SW Vegas. Great service too! Just a heads up, no UPS service here. And…read moreI don't blame them. FedEx and usps it is!

Came here to mail out 2 passport applications (1 last year, 1 this year) and Mel helped me both…read moretimes. Thanks for the best service and making sure all my important documents were sent out smoothly. You're the best!

I do not know why anyone would give such a low rating . I have used this post office for now more…read morethan a decade . The lady that was there before was just one of the absolute nicest post office service agents I've ever met ! Her replacement is just as sweet and wonderful too! I don't know what people are expecting ? Her line moved fast and efficiently !! When I was one person away I realized I had not put my employers box into another box or secured the label, since I had tied them in a plastic bag and forgot! I was devastated since I was on the clock and would have to come back. There were at least 6 people behind me and she grabbed a bag and threw the labels on licked it split! She saved my day ! I want to thank her a million times for her kind curious service! People please be kinder . Everyone seems to think the world revolves around them ! Grow up and learn some manners please . Sincerely , Christine Marie Adler

Amazing small little hidden location inside super market but staff was super nice, efficient and…read morefriendly!!! Highly recommended!!

I had such a great experience here, I needed to ship a lithograph across the country and was…read morehonestly a little nervous about it, but the owner was incredible. He was patient, took his time and really knew what he was doing. He even helped me wrap everything properly and made sure it was packed securely so it would arrive safely. You can tell he genuinely cares about his customers and the items they're sending. And it's not just UPS, they do everything. You can ship UPS, USPS, and FedEx all in one place, plus they handle Amazon returns and offer mailboxes. The store is super clean, organized, and fully stocked with anything you might need for packing or shipping. Great service, great experience, and I'll definitely be back. Highly recommend!

A Friday morning about 45 minutes after they're opening for the day, I arrived and was greeted by…read morethe employee promptly and proceeded with my transaction quickly and was thanked and advised to have a great day. The establishment was clean and not cluttered and I would frequent this establishment as needed.

Love this convenient postal service in my neighborhood! Parking was easy and I didn't wait in line…read more Totally in and out. Prices made total sense and the man that worked with me I had a lovely conversation with! We talked about our favorite steak houses in Las Vegas. Enjoyed the added personal touch :) I very much felt taken care of

This place is the definition of slay, walked in and was greeted immediately the lady behind the…read morecounter was so loving and helpful, this place is so much faster and than all of those block chains UPS,FEDEX,USPS, no long lines and super friendly people. 10/10 would definitely recommend to all my girls!!!!

DO NOT COME TO THIS LOCATION -- RACIST & RUDE! This girl is…read morebeyond unprofessional. I waited in line to send an express package, and when it was finally my turn, she hit me with a nasty attitude saying she "didn't have the label" and to "move" because people were behind me. The self-checkout wouldn't even let me enter the full address, so I had no choice but to get back in line. When I got to her again, she rolled her eyes and said, "I already told you I can't help you, what don't you understand?" Then she started cussing and made a racist comment telling me I should "ship myself back to Mexico instead." Absolutely disgusting behavior. I walked out before it got worse, but trust -- this place needs to handle their staff ASAP.

Got turned away as I had 30 items to send and they refused to let me send that many. I've been…read morecoming to this post office for many years and never been treated this way. Horrible service

UPBEAT AND FRIENDLY POST OFFICE SERVICE!!…read more Just mailing a couple things off and there was no line and the service I got was top-notch quality from Khalloni! She is definitely on point with kindness, smiling, bubbly personality, and super helpful. I spent a total of maybe three minutes in there tops. It was the fastest I've ever been in and out of a post office. They have a section for cards and packages like every other post office. Everything looked nice and neat. Affordable mailing. I mean everything goes up within inflation so prices vary. Definitely the best service I've ever received from a post office.

This has to be the worst post office I ever went to…read more If you need any USPS services don't go to this location. Who would think a post office would not be able to make a return label for a package? The person at the window also refused to make a regular label for my box because I had not fully taped it yet-I brought tape with me to finish after getting a return label which she couldn't do. The line was about 15 people long which is fine, it happens because there were only 2 windows open. There was a woman at one window who was chatting it up with the employee as she was browsing for stamps she might want in a large plastic bin, the kind you use to store stuff. By this time the line was literally out to the front doors. Several people in line suggested letting her browse stamps off to the side and let the line move and the employee said no, she can hold us all up as long as she wants. She bought $2.80 worth of stamps after all that. The upside of my wasted hour was that I tried Pirate Ship when I got home. Not only was it easy to use but I saved several dollars and was able to print a return label which does not get charged until the person on the other end actually uses it. In addition, the chat support is super friendly and helpful unlike the post office.

Is the third time that I come into this location and instead of doing their job they stay talking…read moreabout random gossip instead of helping the longer line.. They leave the station and whole looking directly at you choose to keep private conversations This is the same lady at the end of the counter.

No longer reliable as they once were. Dropped of package…read moreat 11:30am on Friday July 3, obviously no service on Saturday July 4th, but why did they neglect the process the day before the holiday? Dead the entire weekend and finally the package began to movie late Monday afternoon. Holiday? Yes, but sat the entire day before, surely with the many others I saw. This location is further from my home, but historically much more prompt and professional than my main location. USPS charges more and service and consideration is way less. Many poor reviews from a post office that was once run much better.