This Post Office is quick, efficient, and never makes a mistake…read more This post office is near my home and is on my way (kind of) to work. It isn't difficult to get to and while there is usually a line I don't usually have to wait long. Let's keep it real: old people use the post office and they're not playing on their phones. The thing I like most about this post office is that the employees are friendly. They also at least pretend to share my enthusiasm for postage.

Waited until the lock in to remember I had a ton of stuff to be mailed…read more Carried everything in. Clean location. Larger waiting room area so you aren't on top of each other. The clerk was nice enough to help me out - no lie my total was $100. I had a few packages. Of course the store filled up within 1 min of me going to the counter. Yes I was crazy embarrassed. I swear it was Christmas presents not toilet paper. Another employee eventually come up from the back to help the long line that was forming. My lady was very nice and didn't make me feel like an ass. Worth the extra drive to go to this location.

The staff was very nice and helpful. They no longer let you use their tape gun for shipping. There…read morehas been a sign up, but now they are not allowing usage at all. I mailed a package, a few letters and a certified letter as well. I wasn't sure which way to go and the staff was helpful in helping me make a decision. My packages and letters also went out the same day. Thank you staff.

Lanita was uhMAZEing! So helpful when the priority mail box I needed wasn't available, and so…read morespeedy with everybody in the line, so efficient, and it was clear she had some challenging customers with complicated orders to process, yet always done with a smile and full of grace and laughter and compliments, and just really made the experience for everybody in line so enjoyable. Highly recommend Lanita.

I went to USPS to mail back a Shein return, and I was already aware that the front counter wasn't…read moreopen, so I planned to use the self-service kiosk. The process should've been simple--scan the QR code, print the label, and send the package--but the kiosk made it way more complicated than it needed to be. The machine was extremely finicky. It wasn't properly reading my QR code, and the screen kept lagging and showing things out of sync with what I was actually doing. It felt like it was processing actions in the background, but not displaying them correctly, which caused me to press extra buttons just trying to get it to respond. That only made things worse--the screen started freezing, glitching, and becoming even more delayed. What should have taken maybe a minute or two ended up taking twice as long, which was really frustrating for something so simple. Another customer even stepped aside to let me go ahead, which I appreciated, but she also mentioned she had been having issues with the kiosk taking a long time too. So it definitely wasn't just me.

I don't go to the post office much, but every time I go the employees are super nice and are always…read morewilling to help. Because it's fairly small it gets crowded quick. You may have to wait but it's ok.

I mailed something last monday from blue box on dixie highway to go 20 minutes away.....it still…read morehas not arrived. The usps is not a trustworthy business like it used to be to b.

I had a great experience at the Crittenden Drive location in Louisville. I went there to see about…read moregetting a replacement for my misplaced passport card. It was super busy but the employees had everything under control. There were several customers for whom English was a second language who sometimes struggled to communicate. There was a woman with a rambunctious child there for services. The staff helped each of us with the same friendliness and respect. I very much appreciated the kindness and patience exhibited toward marginalized community members from a government facility. A woman named Becky, I believe, waited on me. She was efficient and informative. I didn't expect to be able to actually get my picture for my passport card taken an application submitted today, but once she realized I had brought proper documentation, Becky let me know I had time to fill out the papers and get it done before the 3pm cut off time. The process was quick and very organized. It was all women working as far as I could see and these ladies had it together! They had positive attitudes with all of the customers and with one another. They gave the impression that they enjoyed their jobs. I will definitely go back to this location when I need USPS services again.

The address is WRONG. It is Mount Holly Road. Not Mount Holly Ave. Big difference! You'll end up at…read morea convalescence home.

2 x months…read more requesting a parcel to get returned nothing is happening 1z61r8x7da98655772

Ups is great till they drop the ball. When a package is delayed, or lost dealing with customer…read moreservice is literally worse than dealing with the federal government ... any chance I get to specify FED-EX I will do so... Do better ups.. move your call center stateside and pay people to actually do something... 0 stars

For the last 10 15 years the Mail delivery has really been declining. It seems as though you don't…read morecare who delivers our mail anymore!!! That's not good at all People live their lives through mail, bills, money, acceptance or denial, time sensitive mail, deliveries etc. How dare you all put people out here who don't value their jobs or our mail. Gotta do better I have gotten mail that was dated a month prior and it got me into trouble

lines are always super long and super very slowly move and only ever one person workingread more

What a beautiful newer library! My kids and I visited on Saturday for the Penguin Party…read more And while the line was too long to see the actual penguins, we got to partake of crafts and other activities, all the while admiring this thoughtful space. The exterior is futuristic, definitely not giving the vibes of a stuffy library. And the kids space really impressed me. The shelves are shorter, easier for little hands to grab books and there are all sorts of kid-size reading nooks to climb into. That is one thing that really stood out -- smaller spaces carved into the large indoor area of this library. Even with a horde of children running around, I saw several adults able to find spots to quietly enjoy a book. Parking may be a bit of a challenge for big events; we had to park across the street at the Target. But on normal days I bet the lot is easy to access. What a jewel of a space!

I have always been helped very quickly when visiting this library branch. All the employees are…read morevery helpful and able to answer my questions.

I love this place! I have been going to this particular location since it opened several years ago…read moreand always have a great experience. They are friendly and fast and appreciative of your business. Today, I dropped two books off with one Amazon bar code (because they were on the same Amazon order). As it turned out there were two separate bar codes, but I didn't realize this until two hours after dropping off the package. I went back in and explained. Adam was so helpful and so nice. He had to go back and rummage thru boxes to find my package in order for me to get my refund. He didn't have to do that for me, but he did. It was totally my mistake. Yet, he did it with a smile. I would recommend this place to everyone!

I found each visit I have had a great experience. Their customer service is welcoming as greeted by…read morefriendly employees. While needing copies using my thumb drive. Quick and easy job from the clerk. My visit was easier than other print shops in my area. CoVid markings were spaced barkers. Workers wearing masks taking all precautions necessary. Happy to have found my new go to. Easy entrance to shopping center. Plenty of lot parking.

They missed the delivery widow. I put a hold on the package…read morein person. They did not put the hold on. Still waiting.

USE FEDEX AT YOUR OWN RISK. My takeaway from my experience with FedEx is that FedEx is a poorly run…read morecompany on the decline with outdated software and policy and procedures compared to the competition. You call and Uber they can tell you were that car is and when it will be to you. You order an item from Amazon and it is there, sometimes, by the end of the day. I get images of my mail for the USPS every day. At no point did anyone at FedEx have any idea (and they still don't) where my package was or is right now and to be honest, no one was particularly concerned about it despite the high stakes on my end. EXTREMELY poor communication. Read on if you want my full experience. I attempted to send a package via FedEx. My daughter needed her passport to get hired for her internship in Chicago. My daughter has to have her passport to complete her I-9 or she will lose her internship and we have a lease on an apt in Chicago for the summer. She is adopted from China, she does not have a US birth certificate. This is the only proof of citizenship we have. Her social security card cannot be used. I paid $60 for FedEx to have it there by 12:20 the next day. When it was showing the next morning on the tracking that it was still in Louisville (still showing in Louisville), I called and they said it was out for delivery in Chicago. When it was not there by 1:00, I called and they said that there was a delay, and it would be upgraded and driver would be made aware that it had to be delivered by 5:00. I was given a number for the priority ticket that had been submitted and was informed I would hear from FedEx with updates. I received none. When it was not there by 4:30, I called again. Still showing in Louisville. The FedEx employ, all at call centers outside of US, informed me it was still in Louisville. I asked to speak to a supervisor who also informed me it had not left Louisville. After several minutes, I was informed that it was at a warehouse. I drove to the warehouse with the intension of driving it the 10 hrs to Chicago the next day. Once at the FedEx warehouse, I was told it was on a truck to Indy (due to weather--we did not have bad weather), that it was still at the FedEx store on Hurstbourne where I originally submitted it, and then that it was at the warehouse. After an hour wait, they still had no idea where it was. I had to leave to go teach a night class. I returned at 9:00pm. No one had called me to let me know if they could or could not find it. I was told a supervisor would call me. I have not heard from any as of 10:00am today. I have started the claim process which looks like it will be a long painful one for me. It is impossible to get anyone on the phone who knows what is going on and when I went to a local FedEx store, they told me they could not help me, and I need to call the 1-800 call center. USE FEDEX AT YOUR OWN RISK.