20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

I don't have a long review to write here simply because I do not frequent this store very often but…read moreI will tell you that my 5 stars comes from one visit and one incredibly helpful individual. Bonnie over in the print shop - I hope you get to read this review! Bonnie helped me get a file that I purchased off of Etsy off of my phone and onto her computer in a matter of seconds. When I told her that I didn't know what I was doing, she smiled and asked, "Did you get something off of Etsy?" She asked if I had a flash drive and when we tried that, it didn't work so she asked me to email it to her. She pointed out where to send it, pulled it up, printed out some samples so we could see exactly what we were working with and then she helped me pick out card stock to print them on. To top it all off, my total came to about $5.00.... I had been trying to order these online somewhere and was coming up with numbers 5x that much!! Bonnie is WONDERFUL and deserves a hug and a gold star for her positive attitude, knowledge, helpfulness and for being the nicest lady in the world. I will return to this Staples location because of Bonnie... Fingers crossed that everyone else can live up to my very high expectations!

Was assisted by a long haired hillbilly wearing a confederate flag ring bigger than any I've ever…read moreseen and im from Texas. Won't be back

I've been to this store multiple times...never had to wait longer than 5 minutes, even with a…read moreline....friendly staff.....the store is clean and we'll organized, and they have a nice collection of funny greeting cards right when you walk in the door. . All around pleasant experience.

It's not really this store just the company in general. Shipped 6 items and 4 were damaged upon…read morearrival. Had insurance on packages but getting them to pay on them is not happening. If you send something with ups and need it insured take pictures of your packages at the store preferably with a ups employee so you have proof of what they looked like before shipping.

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to…read moreBoston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done.  Thank you very much. The Miller's Boston, MA

I am done with them.. Our damn lazy delivery driver keep stashing my packages by my garage door…read moreoutside rather than walk 20 freaking feet and placing it under our covered entry. Twice our packages have gotten wet and the last one cover with snow when we found it three days later. Now after I spent a 1/2 hours trying to find a human to talk to, they didn't even tell me if they had a resolution, they just ignore me and close out the ticket. Their old CEO (Smith) would be furious. I think if will report this to their investor relations since their leadership didn't care.

This place is comical. I went to pick something up, and no one was in the store. There was a sign…read morein the window that said, "will return at 1:30." Are you kidding me? This isn't Jim's packing store. This is Fedex. Incredibly disappointed, and won't recommend Fedex to anyone in the future.

FEDEX is a very shady business ran by a very shady headquarter. They made an error with the…read moreshipment because of an internal update to their shitty service, which caused very expensive shipment getting lost and they lied about the delivery by faking a delivery date and time on the same day the same time on all of my shipments I sent that day. They caused the customers to get their money back for not truly receiving their items. I contacted FEDEX CS and got nowhere. I contacted the BBB and got no solution from them. It cost me over $700 and FEDEX never owned up to their mistake. BEWARE and do not ship expensive stuff with FEDEX because they never admit fault even if you buy insurance. You will always be in fault. Lesson learned and you've been advised. Cedar Rapids, IA office.

Pretty poor visit to Kinko's FedEx which on the outside says FedEx Office, I just had a FedEx…read morepackage to drop off and I was in no hurry and had a question, there was only one person working there and she acted like she was swamped there where 5 customers in the store. She finished helping the older couple said sorry to a girl and then grabbed my package out of my hands, yeah Grabbed! I said the date is expiring today and didn't know if it was going to be ok, she replied it should be. That's real reassuring. I just walked out and left hopefully my package gets where it needs to go.

This location is the WORST. Their phone system takes forever to get through the more than…read moreexcessive options. Once you finally get to the option for passports, it clearly states the information you need and states what you need to bring and you do NOT need an appointment. It did not give an option to speak with a live person. We made the drive to the post office to be met with an UNFRIENDLY short brown/red haired woman in a near empty post office with only 3 people in it. I had all of our documents filled out and printed organized with all of the documentation needed by person. She said we only do passports by appointment now. I explained that on the phone message it is not updated. She said it doesn't matter that is out policy now. She told us to drive to Mount Vernon post office or go to the Linn County Recorder's Office. We drove to the Linn County Recorder's Office to find they were closed due to weather....again. I then called Mount Vernon Post Office. They were very kind, but said it takes a long time to process passports, so they would like appointments. I gave up and decided to call Jones County Courthouse. They are ALWAYS kind and efficient with processes. So many people go there because they are tired of the inefficiencies and unfriendliness they are met with at the Linn County offices. I wish everything could be run by the Jones County Courthouse administration. I called them and was greeted by a kind and friendly woman who instructed me on how their process works and they would be happy to help us anytime before 4 Monday through Friday. They did not act as if this was an inconvenience , but as if they were there to do their jobs which they have pride in and help others with the processes that they are trained to do. Linn County has A LOT to learn. I am sure this will fall on deaf ears, but more people need to take their business to those who want the business. We have a choice and I choose for Jones County to have our money. Linn County has enough of it already and they obviously pay people that don't deserve it. If you need a passport, driver's license, permit, etc. Take your business to Jones County, they appreciate you.

Great service at this small Post office just a few minutes away from the larger post office on…read moreCouncil Street in Cedar Rapids. Small lobby area, and not quite the hours offered at the larger offices. Window clerk was very thorough and friendly.

I actually made my boyfriend turn around to go to this tiny post office versus the large one on…read moreCouncil. For one, I didn't realize the big one was anything more than a distribution center with the little army of LLVs I see filing out in the mornings. But also, I've come to love this location over the past few years. On more than one occasion, I've shown up a bumbling mess and the staff have been capable and gentle helping me on my way. Always willing to help you find the best deal, even in the most unique ways. Above and beyond friendly, like the small town post office of your dreams. Good things really do come in small packages, y'all.

This Allegra is awesome! Cortney was phenomenal and helped me out in a real jam. I recommend this…read moreplace and Cortney whole heartedly. Thank you!

From the owner: Today's business environment requires a strategic approach to Marketing, Print and Mail. That…read morestrategy starts with understanding the challenges facing the Cedar Rapids area and devising a unique approach to creating solutions with measurable results. When you work with Allegra Marketing - Print - Mail of Cedar Rapids, you get a locally owned business partner that has been in the Cedar Rapids market since 1981. Allegra is a company that truly understands small and medium-sized businesses. Partner with us to execute your business communications like the big guys, on terms that work for you. Let us build solutions that bring you the results you need in marketing, printing and mailing services. Ready to get started? Contact us for a free consultation and let's see what we can do together.