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    US Post Office

    3.1 (7 reviews)
    Closed 10:00 am - 11:30 AM, 12:30 pm - 3:00 PM

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    US Post Office - Inside Post Office

    US Post Office

    2.3(250 reviews)
    8.3 mi

    had an outstanding experience with Suneela at the Milpitas Post Office while applying for passports…read morefor the first time with my son. We were both a bit nervous going in, as we weren't familiar with the process or the paperwork involved, but Suneela made everything incredibly smooth and stress-free. She was not only highly knowledgeable and efficient, but also patient, friendly, and genuinely kind. She walked us through each step with clarity and confidence, making sure we understood everything and that all our documents were in order. Her professionalism was exceptional, and her warm, personable demeanor--along with her sense of humor--made the entire experience enjoyable. It's rare to come across someone who combines expertise with such a positive attitude. Suneela truly goes above and beyond, and it made a lasting impression on both of us. I highly recommend visiting the Milpitas Post Office for passport services, especially if it's your first time. Ask for Suneela--you'll be in excellent hands. Thank you again for helping us prepare for our trip next year!

    I know obviously it's a USPS and they're always understaffed so they're stressed. But this time I…read morecan't give grace, they don't have the self kiosks at this location. I needed to get my shipping labels printed out since it's prepaid, & Depop even said I can ask USPS to print out my labels for me, I see others do the same. When I get to the front, I ask the guy if he can print out the shipping labels for me, instead he goes on a list of what I have wrong and made me look at the board of how I should have my packages... I didn't seal up my packages yet because I didn't have my labels. He said he can't print my labels out, I have to do it at home. It would've saved me and him time if he just answered my initial question. I also swear he could've printed them out, he just didn't want to Update: I had to prove it to myself & he was lyinggg! I went to another USPS & they easily printed it out for me

    Photos
    US Post Office - Girls Scout Cookies out front

    Girls Scout Cookies out front

    US Post Office
    US Post Office

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    US Post office

    US Post office

    3.0(22 reviews)
    4.0 mi

    This place used to be OK. But I will never go there again. When you approach the desk and greet the…read moreworkers (all of them) they never answer back unless you are caucasian. I believe they are all racists. If you want to be treated badly, rudely, mockingly, and inappropriately, and never helpfully. Then you have to come to this miserable post office.

    I have never written a Yelp review and didn't think I would ever write one about a post office. I…read morehave had okay experiences here in the past, but today had a different person helping me--a more senior woman with glasses who was incredibly condescending and rude, to me and to every other customer I heard her interact with. It didn't help that all other customers, including me, were people of color and this woman was Caucasian. One example was when I asked, "Could I add tracking to this package?" and she snapped back, "What do you think this is?" I also overheard this exchange between a different customer service rep and a customer next to me: "Where is this package going?" "To China." "Of COURSE it is." It's a sunny 77 degrees on a Saturday afternoon and you're supposed to be providing customer service. This simple trip to the post office left me with such a negative feeling because of the interactions I experienced in 15 minutes--condescending, aggressive, with racial undertones. Not fun.

    Photos
    US Post office - Explanation of all mailing certificates (plus the staff is willing to help you if needed)

    Explanation of all mailing certificates (plus the staff is willing to help you if needed)

    US Post office - Station is in the left end of the store

    Station is in the left end of the store

    US Post office - Ready for Christmas

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    Ready for Christmas

    US Post Office

    US Post Office

    2.3(243 reviews)
    10.2 mi

    For the passport office, the young indian man who helped us take passport photos for our two month…read moreold was amazing and did a fantastic job. He is awesome and even retook photos until it was done well. The older asian lady working with him is awful, though. She wasn't even servicing us and still had the time to throw sass at us? Her attitude is so unnecessarily combative - she is trying her hardest to create a toxic workplace environment. Btw, I overheard that if you are exactly 5 min late to your appointment, she will go on a 15 minute break and close the office until she is back? Extremely rude and unprofessional. 3 stars since the young indian man is a 5, and the mean old asian lady is a 1.

    If you have any question regarding passport per Simi they don't answer any question related on…read moregetting a passport. They are not allowed to answer. I was just going to ask if it's the same form for my minor, and by the time of appointment where and who should we talk to. She saw that I was holding the form and as soon as I approached her, she blocked me right away by saying "we don't answer any question regarding passport". She didn't even gave me a chance to talk or ask. She don't even know if I wanted any other service. So if you see Simi on a Saturday don't even bother to ask I guess she's only there to her co worker and sit there. A Lazy worker that just want to earn money but don't want to work. No customer service at all.

    Photos
    US Post Office
    US Post Office - Self-Service Kiosk

    Self-Service Kiosk

    US Post Office - This is my mailbox. My USPS department said they would investigate and get back to me. The box has been empty for like 3 wks

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    This is my mailbox. My USPS department said they would investigate and get back to me. The box has been empty for like 3 wks

    US Post Office - Lines that are not useful or helpful when they are busy.

    US Post Office

    2.4(78 reviews)
    9.8 mi

    Its a hit or miss with customer service. The guy that runs the office is really helpful, can seem…read morevery direct but nothing too extreme. He's actually really helpful every time. Cathy, on the other hand....I guess depending on her mood. She can be so condescending to customers, getting irritated and rolling her eyes, talking to them like theyre five yrs old...especially if they dont understand. I caught eye contact with her before when I felt she was being rude. Then another day she seems nice, but its all a facade (If you aren't happy, find a new job because this one requires consistent good customer service). The other ladies are nice, its just simple, no drama. This location has a slightly lower price for p.o boxes, which is why I rent one there.

    I constantly visit this location because it is the closest to me. I have noticed previously the…read moreway an employee talks to customer and today I experience it. I believe when you ask for a product is because you already know what you want. Unless you're asking if unsure of what you need. Employee is very condescending and talks to you like you're 5 yrs old and maybe because I don't look Caucasian because I'm not, makes her think when you're not from this country you don't know how to write an address on an envelope. I think we all know how to write an address especially when you're 45 yrs old not 5.

    Photos
    US Post Office - After waiting 10 mins. For the manager , She said oh too bad we don't track small envelopes or letters here.

    After waiting 10 mins. For the manager , She said oh too bad we don't track small envelopes or letters here.

    US Post Office - Disorganized work stations. No wonder it is "easy" to lose mail. Especially bank mail , and other important and money related things here

    Disorganized work stations. No wonder it is "easy" to lose mail. Especially bank mail , and other important and money related things here

    US Post Office - Trashy, dirty , with out care just like the way they handle our mail.

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    Trashy, dirty , with out care just like the way they handle our mail.

    US Post Office - postoffices - Updated May 2026

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