I was referred first to the kiosk to process my Amazon return because the registers were occupied…read more I chose to wait bc my item was bulky. The store is pretty busy, small and parking in Westfield can be a bit of a hassle but I'd return if I'm in town. The man who helped me was fine. Got the job done.

On March 4, 2026, at approx 9am, I arrived at the store to complete merchandise returns…read more According to the store's posted operating hours, the location opens at 8:00 AM. However, when I arrived, the store was closed. Another patron and I waited outside until 9:17 AM when an employee--whom I believe may be the manager and possibly the only employee regularly working at this location--arrived and opened the store. This was not an isolated incident. On numerous occasions in the past, the store has either opened late or temporarily closed during posted business hours while the employee left the premises to run personal errands. There have also been instances where I was asked to wait outside because the employee was leaving the store to obtain breakfast, during which time the store was closed to customers. When the employee arrived on March 4, I calmly expressed my frustration regarding the repeated delays and closures during the posted hours of operation. At the time, I had my two-year-old child with me. Rather than addressing the concern professionally, the employee became visibly upset and defensive and began verbally confronting me about why she was late. The employee then chose to serve the other waiting customer while refusing service to me. She subsequently locked me out of the store and waited for police to arrive. I contacted the police myself, and when they arrived they informed me that businesses may legally refuse service. However, the circumstances strongly suggest that this refusal was based on a personal grievance rather than any legitimate business or safety concern. As a result of this situation, I was forced to drive approximately three miles to another UPS Store location in order to complete my returns. While there, I was told that several residents from my neighborhood frequently travel to that location because they prefer not to deal with the employee at the Plainfield store or because the store is often closed with a sign stating that the employee will return shortly.

My fiancé and I have been coming here every week for the past three years to get our laundry done,…read moreand we absolutely love it! Our clothes are always done quickly and folded so neatly. Everyone who works here is incredibly hardworking and genuinely kind--it makes such a difference. Truly a hidden gem if you're looking for a great place to get your laundry done!

Great service and very quick. They are very upfront with their pricing and will notify you as soon…read moreas your things are ready.

Mold and Rats. This…read moreplace is dirty. There are rat traps throughout the place. I stored my things for a couple of years and came back to find mold on my things and dead bugs, and live bugs. Also, owner advertises as "climate controlled" but it is not. It is street temperature, extremely hot and humid, thus bugs and mold. Also, mold coming up through the concrete floor which is street level. Had to most of my belongings, $20K sentimental things, heartbreaking for me and disgusted with how much money I paid to this shyster. Go and see the rat traps, water damaged floors, holes in ceiling, for yourself and smell the must an mold in the air.

I rented a UHaul van from All Seasons. The owner was very helpful. The van was ready on the day…read moreand time I scheduled. When I arrived, he walked me to the van and went through the functionality with me and asked me if I had any questions. When I returned the van, I was stressed from my move and he was very kind.

I've been to the UPS Store in Cranford several times, but I won't be returning anytime soon. I…read morerecently tried to ship two Amazon return packages, and both were rejected by the woman working behind the counter. She claimed the boxes weren't thick enough and insisted I needed to purchase a box or bag from the store instead. I took the same packages to another UPS Store and had no issues at all. This isn't the first time I've felt pressured at this location to buy additional packaging when it wasn't actually necessary. It comes across as an upsell tactic rather than genuine policy enforcement. Between the inconsistent service and the poor attitude, this location has lost my business.

I'm moving to the area, and needed a place to forward my mail. Jackie made it so easy, was great to…read morecommunicate with and hooked me up! Great location.

I've used Access a few times. Katherine at the front desk was very accommodating. She took the time…read moreto show us a bunch of units until we found the one that met our needs. Excellent customer service. Using the free truck to pick up our furniture was excellent. Very easy process. $1 first months rent is nice too.

Super friendly and professional staff! Clean and well maintained facility. Reasonably priced.read more

Dropped off packages on Monday and they didn't do anything with them until Thursday. Claimed if…read morethey are sent out priority they are not a priority.

Probably the worst service anyone could ask for. Man at counter didn't want to be bothered with…read moreanyone Or anything.

Scam scam scam do what you use your debit card or credit card and it says one dollar for 24 minutes…read moreor $7.50 for the jumbo wash but what they don't tell you is that every time you swipe your card you're charged $10 as a service fee for using your credit card so one load of laundry tonight cost me $20 when my mom went this afternoon cost her $20 an earlier this week when my dad went another $20 so that was $60 for 3 loads of laundry , with NO signs stating that ANYWHERE. Thank god I decided to randomly check my bank account when I was picking up my clothes from the dryer when I asked the girl if it was just a $10 hold she said no it was a service fee for using the debit card and my other options are quarters or buying one of the laundromat cards and loading it

The Garwood Laundromat provides very good service. In my case, they pick up my laundry and deliver…read moreit back to me the next day. My items are all well cleaned and neatly folded. On the occasion that I go there in person I find it to be clean and well attended to by workers. I would highly recommend this laundromat.