I have been coming here for years. It's a very convenient place, very close to Costco. They have…read moreall the necessary services that any post office provides. No complaints here. This will continue to be one of the post offices that I rely on.

I would like to take a moment to recognize Alonda Chambers for her outstanding customer service and…read morededication. I was expecting an important Amazon delivery that had not arrived as scheduled, and I urgently needed the item for a national conference I was attending. When I contacted USPS, I was told the post office opened at 8:00 a.m., but when I arrived, I learned the public window wouldn't open until 10:00 a.m., after carriers had already begun their routes. At that point, I was extremely concerned and unsure of what to do. While waiting, I noticed Ms. Chambers preparing the work and customer areas for the start of the day. I knocked on the glass, hoping she might be able to help or at least point me in the right direction. From the moment she came over, she was kind, attentive, and genuinely willing to assist. Ms. Chambers took the initiative to check on my situation and went above and beyond to see whether my package had already been loaded. Thanks to her effort, professionalism, and willingness to help, she was able to come through for me during a very stressful moment. Her actions made a real difference, and I am incredibly grateful for her support. Alonda Chambers is a true example of excellent service, and USPS is fortunate to have someone who represents the organization with such care, initiative, and professionalism. I'd hire her for my office.

Garwood is the only Post Office I'll go to. 1. Service is…read moregreat. Friendly staff and items always get to their destinations quickly. 2. Good service hours as they open at 8:30 am. 3. Enough parking!

I sent 3 packages to 3 different destinations and they did not arrive as promised and paid for. The…read morepostal worker was very slow and condescending, appearing lazy and uncaring. Will go to UPS for next shipment.

I'll start off by saying there's only 2 people who work there who won't give you attitude or sass…read more Good luck trying to get your package, considering I have one that has been sitting there for 4 days and they claim to not have it, despite it actually being there. I'll also mention that getting out of that parking lot is a complete disaster. You're better off going to a different post office!

I live in Kenilworth and I scheduled a pickup for a small PRIORITY Mail package. I got a…read moreconfirmation for the pickup. The next day I got a confirmation that the package was picked up. BUT IT IS STILL SITTING AT MY MAILBOX even though the mailman has come and gone 3 times!!!

The "Customer Service" person should go back to school to learn what customer service really…read moremeans-She is always so miserable. If you do not like your job... then quit

Felix and Zina were so incredibly helpful and kind when I was in need of assistance and guidance…read moreafter I was given false information from other USPS offices. Thank you for your kindness !!

The Asian lady is very rude. I'm only assuming she is Asian from her accent since she wouldn't come…read moreout the back because she was too busy gossiping on the phone and then lies and tells me that they don't give out change of address forms anymore which is a complete lie ..I just got one from fords post office ..she didn't wanna help and that's fine just don't sign up to work behind the desk at the post office ‍

Hands down best post office I've ever been to! Never crowded but the best part is the service…read more Swift and kind!

Dropped off packages on Monday and they didn't do anything with them until Thursday. Claimed if…read morethey are sent out priority they are not a priority.

Probably the worst service anyone could ask for. Man at counter didn't want to be bothered with…read moreanyone Or anything.

They are the Best Delivery Service Period…read more Right now I have I Big issues with UPS vs. Best Buy. Shipping is ALL Screwed up and they just blame each other for lost packages. It's UPS that just dropped my order in a town 7 miles away that I can't get any info about. This is going to explode as best buy is loosing customers daily.

They have the nerve to tell me they don't have change every time I go in there. I go in there with…read morecash they don't have change. What post office doesn't have change for their customers? If that's the case it should say credit card only on the door so people know and they have the nerve in there to get an attitude about it. They should close this post office down

Small post office off the worst corner during business hours... hard to go anywhere other than turn…read moreright out onto the main road unless someone is kind and doesn't block the intersection. Standard services here. Small parking lot.

I happened to be around this area a few months ago, was gonna do this review but I forgot . Anyway,…read morethe post office is small I needed to mail something out and when I went in there was this lady who had a nice smile she was really polite too helped me out it felt quick I was worried it would be slow mo but I even got to laugh I mean she was funny. PKG was handled & everyone was happy , I can't really remember her name . I think she was the only one working that day.

Probably the worst post office around. nasty customer service not wanting to scan in packages and…read morefor e you to use the kiosk. They return packages with no reason, they cost me additional money to reship. I will never use them again.

The worst customer service! The female clerk is snarly & nasty. Apparently the box I used was a…read moreproblem. That's fine. No need to bite my head off about it. I usually go to the Berkeley Heights or New Providence post office even though I live in Summit. Now I remember why!! A smile and kindness goes a long way.

I have had to pick up packages at this location on a few occasions. Each time the staff has been…read moreefficient and organized. No problem locating or signing for my item(s). I appreciate that, especially given other locations have lackluster service and a tendency to lose items w/out taking accountability. Kudos to the staff here!

Horrible horrible HORRIBLE ! I'm NEVER the type to leave reviews but my god this one should be…read moreworth the write because I need to warn people about this company /place !! I honestly wish I could give them a negative rating because that's how horrible they are ! I'm like genuinely pissed and these people weren't lying when they said they scam/rob you !! Basically ! A 364 lbs piano was supposed to be shipped to my house right and so it "gets" to my local post office ! Now I put it in quotations because I went to my local post office and they told me they didn't have it ! But let me tell y'all why I went to my local post office ! So I contacted their agent asking why my piano was on hold for 3 days already and supposedly it's because I had to pay $50 because it was from MY CITY ( keep in my mind I live in Cali ) and not because of them ! They stated supposedly that they're job is to deliver it on your door step but because it's from my city I had to pay $50 ! That's when I go to my local post office to talk about the $50 ! They told me , they never received my package and the $50 is something they never do (my post office ) which was weird ! I later contacted this company and I ended up paying the $50 TO THEM which made no sense to me but alright !! Later that day , they quickly put it for out for delivery and supposedly they delivered it ! I messaged them saying why does it say it's delivered and it's not here ?! They asked if I checked everywhere I told them yes ! I told them I check even my neighbors houses and around and the other side and EVERYTHING AND NOTHING ! They then said that they were going to send a delivery team by Monday to "resolve" my issue which idk WHAT IN THE **** were they going to resolve by arriving to my house but okay ! I give them time because they said they were going to email me when they get here ! I have NOT received one email or message from them AT ALL !! I tried to give them the benefit of the doubt thinking "oh they might come late " and NOPE NOTHING ! They lied and scammed and ROBBED ME !! Which I'm mad about because I already paid a lot of money for that piano !! Another thing about them is that never answer or take 85927294828 hrs to reply back ! So I would create new empty chats to see if they would respond fast and they did which was weird !! All of this they handled it very unprofessional and childish !! I even have pictures of their messages too ! Which I might make a second review ! But PLEASE DONT WORK WITH THEM !! HORRIBLE HORRIBLE HORRIBLE !! I'm genuinely mad ! Here's the pictures !