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    US Post Office

    5.0 (1 review)
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    12 years ago

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    Ask the Community - US Post Office

    The UPS Store

    The UPS Store

    (14 reviews)

    i go to UPS all the time--usually it goes smoothly with great help. I went in today after a…read moremedical procedure. And that is significant because I did not take my purse- because of carrying the weight. so only took my credit card,phone and item to return. i usually request someone to help me type in the address of their store for a label. today when I asked they said 'no we dont do that anymore'. I was shocked. I asked them if this was a corporate decision or their decision. and the one helping me said 'Our decision" and then another employee walked behind me and said "we made a decision not to do that anymore" And I said. Well, I don't have my glasses. I can't even see my phone. I need your help. THE response. 'Well, maybe next time bring your glasses' ... really? Two of the others behind the counter are laughing and giggling with their little immature heads together like kids in grade school. So I looked at them and I said maybe when you're my age, you'll know it's not so funny.... at which they looked at each other and laughed more. I said something to the affect.. so 'telling Boomer jokes, make you laugh'...by now I am angry. Now I am trying to type- I typed the store email incorrectly so it did not go through. So the guy says to me, try typing and get the numbers right....REALLY?? I love doing this. I just thought I would stand here typing for entertainment. GOOD grief. I was in the store so long for what is normally a 2-3 minutes exercise for what 15 minutes?? Or longer. A very affective use of employee time. I had the entire line stalled while I tried squinted to read my phone and the sign. So after this delightful experience, I called the national complaint line. This is horrible customer service. And for what?? i never want to go back there again. Will figure something else out. Sigh.... AND the national complaint line says there is NO such rule. So there is that....

    Judging by prior reviews, I'm not the only woman who has issues with Blake lying and being…read morecondescending at this location. I went into this store 3 different times to ship a package back to Amazon because Blake gave me inaccurate information. He said I couldn't put a shipping label on a brand name box for an Amazon return because Amazon wouldn't accept it. I went home and spoke to Amazon in a chat, they told me it was fine. I also looked up UPS policies and they say it's fine, too. So I put the UPS label that Amazon gave to me on the item box, brought it back in, and explained to Blake that Amazon said it was fine. He said Amazon doesn't know the "regulations." I said, "Amazon doesn't know their own rules?" He told me to leave. I asked for his last name, he said it was "none of my business." So I snapped a picture. He tried to give a thumb's up; he clearly does not care. A prior review here also names him as having a documented track record of lying to customers about packaging prices. Looking back, I think he thought he was clever and that he could essentially trick me into buying packaging there. Not surprisingly, this franchise is not registered with the Better Business Bureau. Go out of your way to avoid doing business here. They will lie, and make up "regulations" to waste your time and try to take your money. As someone who has extensive experience in managerial positions, I wouldn't keep an employee like that on staff. I'll be letting Amazon know about my experience there, also.

    Upscale Mail - 2600 East Seltice Way

    Upscale Mail

    (9 reviews)

    Excellent company. They treat everyone with respect and always show a friendly deposition, unlike…read moreUPS store in Post Falls.

    I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

    Sasquatch Mail

    Sasquatch Mail

    (2 reviews)

    I think this would have been a good service if I had been able to activate it. Because I am already…read moreliving out of the country, I was unable to do so. The USPS website will give you an error when you try to change your address to the one assigned by Sasquatch. Apparently there is one address for Sasquatch customers, and each gets their own "suite" number, but USPS website won't allow a suite number at the address. You have to go to the Post Office in person to make the change. I am an expat and can't do that until I visit the US. So YOU HAVE TO ACTIVATE THE SERVICE BEFORE YOU LEAVE THE US. That being said, customer service was pretty responsive to my calls and emails with my multiple questions. They refunded my payment promptly when we found out that I could not forward my mail to them. They very helpfully pointed out that the phone service that was included with the service I chose had to be cancelled separately, or I would have continued to be charged for it. So they won't try to fool you into spending money that you don't need to. Thanks, Sasquatch, and if I don't find another solution before I visit the US, I will try again!

    From the owner: Private address mailbox forwarding service. We issue you an address to use for your business or…read moreyourself. Use mail forwarding if you are traveling, or need a permanent address. Sasquatch Mail can also set you up with a virtual office by adding phone service. If you need mail scanned or physically forwarded, we are here to help.

    US Post Office - postoffices - Updated July 2026

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