Underpaid and overworked. Post offices are struggling nationwide with staffing after COVID. They…read morework hard for benefits because the wages are not great compared to the private sector. Unfortunately that has lead to the hiring of some questionable staff. Regardless, the majority work very hard and love what they do. The work of all delivery services is not as easy as most think. Lots of details to getting your packages to you. .78 to mail a letter anywhere in the US is one of the cheapest things you can do. Package pricing is lower than ups/fed ex. Lighten up and appreciate those that cater to our laziness of shopping online!

Let's raise the bar a bit for Post Falls USPS. Three cheers for hard working postal workers! You…read moretend to get a lot of grief and I want to say yeah Wendy, an extra thanks for being so cheery at the end of the day two days after Christmas! Your welcoming smile was warm and wonderful. You didn't know it but I really needed a friendly face. Brighten someone's day you likely don't know what they're going through.

This might seem a little odd to be reviewing a post office but here it goes. I came here the other…read moreday with my mom to mail out Christmas gifts. We wanted to avoid lines and more covid confusion since the state is getting tighter on restrictions and lines will be longer. We got there and one person was ahead of us and we were greeted by the person at the second window Catie. She was so nice and personable it was a refreshing thing to deal with with doing a mundane task. She took all of our packages and was checking the addresses to make sure that they would be delivered to the right places. I misaddressed one. I had gotten the apartment number confused and slightly mixed up. She not only caught it and said that there might be a problem, so I went back and checked the address and sure enough there was. She was extremely sweet the whole time making small talk while getting us through as fast as possible. And also didn't make me feel dumb for making a mistake on the address. She did a great job and made a mundane task much more enjoyable, easier and faster than it normally is. Every package we had was checked and labeled and sent out to the respective parties and it was all just painless. I would definitely recommend coming here because they understand that while it's something you have to do, sometimes it's not high on your list. So they make it as painless and as fast as possible.

Would not give a one star...I have sent several packages to an address in Spokane Valley. Person…read morenever got any of them and I'm just supposed to eat the contents and the postage and sending packages are not cheap today.

These people don't even deserve a 1 star rating. I have lived in two locations of this Greenacres…read morePost Office. Next time I move, I will make sure it's not in their area of distribution. I have lost a check that was mailed to me because they put it in another person's mailbox. I have lost package after package because they can't seem to read my address. I have received other neighbor's mail which I don't get paid by their office to deliver the mail to the correct address. I could go on and on. If you are thinking of moving to the 99016 zip code - DON'T. It's more than frustrating. They obviously hire people who don't know how to read.

Pros: You can get out fairly quickly…read more Cons: The gravel parking lot flattened my tire. I could have parked in the street but that seemed riskier. That won't happen again. Since the parking lot is often full I will just park in the street. Also, the staff is beyond rude. I have been there about six times in the past two months and I have met two nice ladies and two outwardly rude, sour-faced staff members with terrible attitudes. I have worked in customer service and there is this thing called "faking it" when you can't stand someone. But I am never rude when in there so I am not entirely sure what the issue is other than just hating the job. Today I asked for an address sticker to put over the sticker that was originally on the box. Then I had the audacity to ask for tape since I haven't purchased any since moving. Evidently, they are not supposed to give you tape. I found this out when the guy huffed and puffed while getting it. I apologized since he was so obviously pissed off then he said, ironically, that it was "no problem". Obviously, it was. That is when he told me he wasn't supposed to give out tape. When I had originally walked up to the counter I handed him a mailer I was purchasing and I mentioned that I had a Netflix DVD to send back. He just left it there when I was done so I walked out and looked around for a mailbox. I could've pushed him over the edge had I asked if he could toss it in with other stuff. In conclusion, I will be on Google looking for an alternative to going to this post office. Ain't nobody got time for that! Unless, of course, I need an excuse to torment someone for kicks. It would be awfully easy with that group of people.

Liberty Park PO at 1602 Sprague is wonderful. Friendly, patient, helpful, and knowledgeable staff…read more I have a PO .9 miles from me (Manito) but I will use 3-miles-away Liberty Park whenever I can! Clerk#9 especially wonderful.

Friendly service at midday and although Short staffed, the people here were able to help everyone…read morequickly. Went in to mail several books off to different people and their knowledge on box prices and mailing times was very nice to have. I suggest this office if you are in the area.

Serving meals would be a noble cause if the USPS were already the best delivery system. I've lived…read moreat this address for 1-1/2 years, and I've had many issues with packages and my own meals not being delivered because the USPS Clerk insisted my correct address was Lane, not Road. It's road, not lane, Genius. IT'S ROAD...just like I told him, through my tears, when he snarkily said my mail would be returned to sender a year and a half ago. That one person caused A LOT of aggravation. IT'S ROAD!

Just moved to the area, picked up my mailbox keys, the lady at the counter not only got my new…read moremailbox keys but she also helped me make sure I did my change of address through the USPS which I was thankful and grateful for because I totally forgot about that important detail in all the chaos of moving.

Front staff is usually friendly but service is sub par. Our postal carrier chooses when they want…read moreto deliver packages. We are only 1/8 mile from our mailbox. They leave a note they my package can be picked up on a Saturday..... but the post office ends up being closed on a Saturday....

By far the most beautiful post office I've ever visited. Being right downtown it's not the easiest…read moreto get to but it's worth a visit. Not only is it beautiful it was actually a pleasant experience-friendly and fast service for passport applications. It wasn't busy at all which was a pleasant surprise.

Beautiful old post office in a historic building. Downtown parking is usually a headache, so it's…read morenot the most convienent location but if you're downtown already I'd highly recommend doing some business here just for the atmosphere and setting. Service on my visit was highly competent and friendly. Finding the entrance was tricky because there wasn't any outside signage that I'm aware of. You can go through the revolving door on the SW corner of the building then take the first right as you step inside. Or, go in the east entrance through a courtyard wedged between this building and the federal courthouse. Really cool area. Stunning early morning light. Epic architecture that shows off a level of grandeur and sophistication not typically associated with downtown Spokane.

I've only come in here a few times but they have always been kind and helpful. Yesterday was even…read morebetter! The young man running things in the early afternoon was all by himself and there were multiple people to help. I thought I'd be waiting quite a while, but he got one person started on their info and proceeded to help three of us quickly while that was being done!! It would have been easy for him to just deal with one thing at a time, but he was friendly, hard working and super efficient. This is the kind of employee everyone dreams to have. Well done young man!!

i go to UPS all the time--usually it goes smoothly with great help. I went in today after a…read moremedical procedure. And that is significant because I did not take my purse- because of carrying the weight. so only took my credit card,phone and item to return. i usually request someone to help me type in the address of their store for a label. today when I asked they said 'no we dont do that anymore'. I was shocked. I asked them if this was a corporate decision or their decision. and the one helping me said 'Our decision" and then another employee walked behind me and said "we made a decision not to do that anymore" And I said. Well, I don't have my glasses. I can't even see my phone. I need your help. THE response. 'Well, maybe next time bring your glasses' ... really? Two of the others behind the counter are laughing and giggling with their little immature heads together like kids in grade school. So I looked at them and I said maybe when you're my age, you'll know it's not so funny.... at which they looked at each other and laughed more. I said something to the affect.. so 'telling Boomer jokes, make you laugh'...by now I am angry. Now I am trying to type- I typed the store email incorrectly so it did not go through. So the guy says to me, try typing and get the numbers right....REALLY?? I love doing this. I just thought I would stand here typing for entertainment. GOOD grief. I was in the store so long for what is normally a 2-3 minutes exercise for what 15 minutes?? Or longer. A very affective use of employee time. I had the entire line stalled while I tried squinted to read my phone and the sign. So after this delightful experience, I called the national complaint line. This is horrible customer service. And for what?? i never want to go back there again. Will figure something else out. Sigh.... AND the national complaint line says there is NO such rule. So there is that....