Underpaid and overworked. Post offices are struggling nationwide with staffing after COVID. They work hard for benefits because the wages are not great compared to the private sector. Unfortunately that has lead to the hiring of some questionable staff. Regardless, the majority work very hard and love what they do. The work of all delivery services is not as easy as most think. Lots of details to getting your packages to you. .78 to mail a letter anywhere in the US is one of the cheapest things you can do. Package pricing is lower than ups/fed ex. Lighten up and appreciate those that cater to our laziness of shopping online! read more

Let's raise the bar a bit for Post Falls USPS. Three cheers for hard working postal workers! You tend to get a lot of grief and I want to say yeah Wendy, an extra thanks for being so cheery at the end of the day two days after Christmas! Your welcoming smile was warm and wonderful. You didn't know it but I really needed a friendly face. Brighten someone's day you likely don't know what they're going through. read more

Well package was to be delivered on Friday but wasn't and then said package was not delivered on Saturday because factory was closed at 7:50 AM and I did not realize post office attempts delivery that early. Then said package was delivered Saturday when I checked tracking later that day. Then tracking said not delivered and would be delivered next business day. So checked on package on Monday at noon and still tracking shows not delivered. Looks like it will be FedEx or UPS for future shipments. Apparently the post office still has the package but will give them a few more days be fore I start insurance claim. read more

first post did not go through. do not use this post office. they stole my pkg sent or gave to someone else. i had to file complaint about them read more

This is the worst mail delivery I've ever had. I have recieved mail for different people on a bunch of times. I always write wrong address and put it in the out going mail slot. This time I got the message from ebay that the package I ordered was delivered. But it wasn't in my box. I believe that the mail person put in in someone else's box. So now I don't have the item that I have paid for and have been waiting for. Bad management, probably DEI hire. read more

Easy parking, great customer service, very clean, close to freeway and many stores. Five star all the time. read more

If you need something from the Post Office, the staff working here are terrific. They listen, help, and make sure you feel valued. We're grateful for you, thank you! read more

Great friendly service every time I go in. Whenever the line gets long they always seem to call someone right away to move it along. The building is always clean and large parking lot read more

US Post Office - Post Offices Near Me - Post Falls, Idaho

Whoever does the Remington route deserves no job at all every time is a mistake my check gets sent to the wrong apartments it's not hard to see which one is which sad we can't have good mail carriers anymore read more

Absolutely the worst Post Office in the Nation! Mail travels from all over the world only to end up in this hell-hole. We pay premium rates for our mail service to be delivered in a timely matter, yet even this office says they don't have regular deliveries because of lack of staff. FedEx, UPS, Home Depot, etc. are able to deliver daily. Fire this Post Master! Addition: The employees at the front counter hate it if you tell them that you have the USPS app. This app tells you what mail is coming, and what you should have received. I have mail that is 2-weeks overdue. If I don't go down there and get it, I will never receive it. Merry Christmas! read more

Problems with Mail delivery , problems with mail hold, problems with mail forwarding, horrible

Unbelievable, our carrier routinely marks packages as "delivery attempted no one home" AND THEY HAVENT EVEN GOT OUT OF THEIR TRUCK. My home office is right inside the front door of my apartment where I can see the front door the entryway, the driveway the street in front I see everything that goes on and I would know if somebody had tried to deliver a package, I work 6 AM to 6 PM and sit right by the front door 6 days a week yet because the carrier is such a lying lazy person I have to physically go to the post office to get my packages that the driver says they have attempted and did not. Liars and the people that work the desk even told me "yeah if they have to get out of their truck they're not going to do that" read more

I have Informed Delivery, so my mail is scanned at the Post Falls USPS and an email comes in around 7:00 am showing what is supposed to be delivered that day. It is now taking up to 24 days to get from the post office to my mailbox! What's the problem?! Too many new employees that aren't being trained properly? Are they stashing mail in the delivery vehicles or leaving it at the post office for three weeks?! This is the worst USPS in all the cities I've ever lived in!!! If I could give zero stars, I definitely would! read more

I have not received mail for 8 days. It is sitting at the post office waiting to be sorted. They have no employees to sort or deliver our mail and they don't have the resources to go in the back and locate our mail when we go in to personally pick it up. read more

Amazing Customer Service! Janine is exceptional and a follow up and follow through Associate.

The delivery service from Post Falls Post Office is horrible. They continue to scan packages as "delivered" and then deliver them days later. Management needs to address and correct these issues. I want my packages when delivery is due!!! I am always wondering if my packages are lost or continue to be delivered late. read more

Okay I would give 2 stars just because the guy DJ was very understanding and helpful. On the OTHER HAND... I totally get the people who have made reviews about the lazy mail delivery person.... I was supposed to get a package for my anniversary.... Was very excited to get it and when I checked the tracking this morning all was well till..... TILL THE AFTERNOON STRUCK THE CLOCK!!!!.... It said it was undeliverable... Checked the status, why was it undeliverable...well the mail lady was too incompetent to walk out of her little chitty chitty bang bang and marked it as " no one lives at the address". Dang!!!! Ups FedEx and everything else is delivering at this address so that gremlins can come and get it and disappear somewhere.... AND I WOUKD NEVER KNOW THAT GREMLINS GOT MY MAIL! REALLY??? ARE YOU KIDDING ME??? The only reason I gave two stars is the guy DJ said he will hang on to it and won't let the post office send it back... Thank you DJ read more

If I could give no stars I would. Absolutely terrible. They will not deliver packages. I have no idea why. But they won't do it. Super frustrating! I pay for shipping so I don't have to go and pick it up. I pay 10-20 for shipping so it will arrive at my door but they WILL NOT DELIVER PACKAGES!! read more

Lost another one of our packages "manager will call you back" that never happened, redialing 19th time no answer 9/10/2020

No one answers the phone! Called CDA branch to enquire about process of adding new construction residential address the Government employee became very agitated and said the USPS needed to wait for Google to make updates before they could. read more

I shipped out a 57 dollar box that had more then 700 dollars in the box and when it arrived the box was completely destroyed and open and stuff in the box was broke. I will never use the postal Servies again. THEY RUNINED CHRISTMAS AND BROKE AT LEAST 50 DOLLARS WORTH OF STUFF!!!!!!!!! read more

Impressed with the personal yet professional assistance and service. The staff here are well educated in what they do and very informative also. read more

We recently moved here and within the two months of being Post Falls residents we've come to learn how utterly terrible the post office is. We have had multriple packages lost...just never came. As well as numerous packages delayed... some by weeks! It'll show the packages at the carrier facility, then out for delivery, but then oops...package delay. then they show up 2-3-4 days later. Honeslty it's quite ridiculous. Two other times the packages that did show up on time were completely destroyed. One package was from family forwarding a surplus of our mail from our former residence. She even paid to put it in a box so it would be protected... arrived with a huge hole in the box and the Mail falling out of it. Who knows whats actually missing from the box?! Another was my daughter Christmas present... a doll. The shipping box was complete crushed and the doll inside smushed. Another incident showed my package delivered, but it wasn't. I got a notice saying the carrier tried to knock on the door but no one answered and I need to pick it up at the post office. Lies. We homeschool and I basically never leave the house during the day. No one came to my door. Homie was lazy and didn't want to get out of his car. So I drove to the post office but no package. They said...oh it'll be at your house tomorrow. comeon bro. Yeah, it came the next day but they made me waste like 45 mins waiting in line for a package that wasn't even there. Yea so the post office here is garbage...not a fan. read more

If I could give a negative number of stars these idiots would get just that. A bunch of unhappy, disgruntled babies. Amazon has had to replace countless purchases that this post office has "lost". Watching the tracking of shipments scheduled to be delivered on any given day will not arrive for another week or so. This is the perfect example of poorly managed government workers. From the worker bees to management, these people couldn't care less about their customers. Ughhhh I'm so frustrated with these people. read more

The Post Falls post office is the worst Post Office I have ever dealt with. I don't know how many times I have been sitting in my office waiting for a package only to find out that they said they had attempted to deliver the package and said they could not do so. I was sitting right here waiting for it. We don't get any of our mail if the exact suite is not on our mail even though our company name is on everything. How can our mail delivery person not know where to put the mail? It all goes to our business. If I had a choice to not use this post office, I wouldn't. read more

The worst service!!!! I keep having to drive to the post office to pick up my packages because I have a little bit of ice on my driveway. No matter if I clean up the ice or not it's still never good enough. UPS and FedEx never have a problem with a little ice. I can understand if there was a mound of snow block the walkway but it's wide open. It's winter people!!! There's gonna be ice on the ground!!! No wonder the USPS is going down. What ever happened to Neither snow or rain nor heat nor gloom of night etc. read more

The people in the post office are great and helpful but the person delivering my mail and packages I'm pretty sure is illiterate. Probably a twenty percent chance of getting my mail or packages correctly. Always getting sent to the right number but the wrong street name. Sometimes gets put in my neighbors mail box. read more

Worst post office I've ever dealt with. Filled out a temporary stop mail form and the guy "lost" the form cause my mail was still delivered while I was away. The lady at the desk said oh he's known for misplacing things. Well maybe he should get f'in fired then.. and now for my mail lady. Or should I say the most miserable, bitchy, un-friendly, rude lady in history! I wish she would be fired. She is the reason I'm selling my house and moving out of this area! That's how bad it is. A constant struggle with this lady. She delivers around the Idaho and 16th block read more

Worst service i have ever had with a post office and if you complain you will get the run around. They put mail in other peoples mail boxes and if you complain they always have a excuse hands down the worst. read more