Fast and easy.....customer service is great ... the young man was very helpful to all of us on the floor using the self help machines..... Front entrance is a bit confusing....getting in and out of the parking lot is not easy.... Construction is still going on ... but the building is beautiful.....I like what they have done so far.... read more

Received a box before Christmas that was dropped off at my front door that was heavily damaged. Nobody rang the doorbell. They just left the damage box. read more

Staff here is super friendly and helpful. Printing was simple using the Print and Go email. The store itself is clean and well organized. Will for sure be back to this location since the staff was so great! read more

As usual, I stopped in to take care of some minor business. The staff has exceptional attitudes and are extremely helpful; it's precisely the reason why I prefer to come here to the FedEx store rather than the UPS store down the street. Their fax machine is awesome, always works, and is self-explanatory. The shop is always clean and neat. Thanks for a great experience, team! read more

FedEx Office Print & Ship Center - Printing Services Near Me - Redlands, California

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Came in today and was greeted by Angelica. She was really nice and helpful. This was my first time to ship frozen goods to another state. I had bought the box, special lining for frozen goods, special frozen gel from Amazon. To secure the box I brought in she placed it in a Fed Ex box and labeled it. If I wanted it next day, it would have cost me over $100 so I opted for 2-day and it was a little over $25 and she placed it in a FedEx box. I was very happy with the service provided. I would go here again. read more

Luxury! I've been using the nearby office depot, which is so dirty and trashy. When I walked into the remodeled Fed Ex on Orange St I couldn't believe the difference. Nice people in both stores, but everything in Fed Ex is new and clean and easy to use. And the prices are great. Best place in Redlands for my weekly printing jobs. read more

I visited the store on three separate occasions, 11/7/23 thru 11/9/23, as the project I was working on required that I continually self-edit mistakes I made in the process - as well as having them laminated several times. Nicole's precision in getting the mock-up to perfectly fit the page, wrinkle-free lamination and perfect edge-trimming ability, was beyond incredible. To be fair, everyone in this office is spectacular in terms of their specific skill sets, customer service and professionalism. Please give Queen Nicole and her Royal Court sizeable raises and as much vacation time as they desire!! :) :) :) read more

Great customer service, friendly staff very helpful. Highly recommend this location. They went above and beyond.

I haven't had to fax a document in over a decade but to accomplish a task this was the only way to submit documents. Shout out to Melinda who directed me from the counter. Merry Christmas ! read more

These people were amazing I had an emergency my husband's obituaries were done incomplete and totally wrong I had been to two other places one being a different FedEx that advised me they couldn't help the same was for office supply so they directed me to this FedEx down the street and I was so pleased the worker was Nichole she's amazing and helped me through my ordeal not only did she find me a solution she stayed 30min after the store had closed to insure the job got submitted so they could work on them that morning which was the day of the funeral they were complete in time and looked very nice she saved the day and believe it or not I had another funeral two days later this being my daughter father and she helped me get those completed as well I could never thank her enough and she kept the price very affordable she understood my pain and helped me through it. read more

This is one of the best Fedex I have ever been too. I recently moved to Redlands from OC. This Fedex location is clean, spacious and have great employees. The employees are very friendly and helpful. I use Fedex all around Orange County, Los Angeles and San Bernardino counties. This one is my favorite one. read more

THIEVE'S! this place opened my soft envelope package, took 2 birthday gifts out and taped it shut, sent it to its destination. They charged me 15$ for next day delivery, it got there 2 1/2 days later empty!! Leaving me totally embarrassed. THIEVE'S! read more

Excellent customer service Have been there several times,employees are kind and mist helpful....recommend their services!

Getting there: Located on Orange across the street from Romano's and next door to the Chase in DT. There is a large parking lot in front just incase it gets busy. Experience: I was in and out of this location. I already package and print my labels at home so any time I go into a location I just need to drop off my package. There was no line, two people behind the counter. They scanned my package, made sure I had the appropriate label, ensured that my package would get there on time and I was good to go. Tips: - To ensure your packages arrive on the scheduled date of your at-home printed out label be sure to take it to a shipping center and not just a drop off location (Walgreens). read more

Apparently I'm not a Lone Ranger in my conclusion of this staffing team. I felt like the counter was hot lava and they all were striving to stay away. read more

FedEx Office Print & Ship Center - My disappointment: lack of interest to support customers...Photo: Receipt- apparently Melinda wasn't feeling me either - Printing Services Near Me - Redlands, California

I came into this FedEx with 12 packages to mail for a tradeshow, and I could not be happier with the service they provided. The nice young man who helped me was Curtis helpful and really made my experience a great one. I don't know his name but he was so nice and so helpful and I was getting out of there in less than 10 minutes. This is what customer service is supposed to be about kudos to management for this FedEx. read more

I worked with the store manager to ship some documents abroad and she was very helpful as she informed me details of delivery and gave me two different types of staplers to try out. Interaction was swift and easy. I would come here again even though it's a little further. Heads up for anyone needing to print, UPS in Loma Linda is 0.25 cents per B&W page as for here, it's 0.19 cents. read more

If you want your package to be lost, choose this location! A couple weeks ago, I dropped off a package to be returned. The employee who helped me out was unable to scan it so she manually typed in whatever she needed to from the label. I was given a receipt and this week the seller contacted me saying they never received my return. So I tried to track the package using the tracking number on the receipt I was given and it said that it could not be found. I went back to this FedEx location to let them know about this situation and they couldn't help me because the receipt had an EXTRA DIGIT in the tracking number so they couldn't look it up in their system. They told me to give FedEx a call but when I called two weeks ago, the automated system would not accept my tracking number! I spoke to a representative and they told me they needed to start a case to investigate. I called to follow-up yesterday and they said there was no case on file for the case number they provided me two weeks prior. Now I've lost $150 because they refuse to take responsibility for their mistakes. read more

Off the bat, you can tell the women over the phone was not interested in helping. Everything I asked, I was directed to do online, in other words do it yourself so I can have my job as easy as possible. I was looking to print 4 items that could've been quick and easy but you could tell minimal assistance was wanted to be given. I live in Redlands & would rather all the way to chino were the customer service is 1,000 times better. Oh and if I didn't do it online, I'd be charged a rushed fee lol for 4 pages? read more

You can email a document (call them and get the email) and then go to the copiers there with the code and boom, prints it out. Just make sure the copier is NOT set on COLOR. Set it to black and white or you will be charged a mint. Great concept though. Love it. read more

FedEx Office Print & Ship Center - The smart machines. - Printing Services Near Me - Redlands, California

I want to start off by saying I never leave negative reviews. That's not some thing I do, but I was honestly shocked at how the situation played out. I went into ship a package back to the place where it came from and the guy who assisted me put the shipping label on the box for me and told me "great everything's OK you're good to go." Next thing you know that package ends up on my doorstep two days later. So I called in and get a person who I believe is named Melissa, and she is so completely rude and disrespectful I was shocked. I did not come at her in any negative way, I simply said "What do I do" and she abruptly put me on hold, kept cutting me off, and basically told me it was my fault. THEY put the label on the box. THEY ripped off that label. Next, she abruptly transfers me to someone who then put me on hold and HANGS UP on me. I called back and I get Melissa yet again and she then transfers me saying "oh they have to handle it". In the end, they basically told me that it was my fault, I would have to pay for shipping, and they couldn't help me. Do not waste your time with these people. She was so incredibly disrespectful; I would never ever talk to anybody the way that they spoke to me and I too, work in customer service. read more

Very fast & fun friendly! Gave me the info that I needed In & out in no time! I would come again! So convenient! read more

I completed an eBay sale over a month ago and shipped in the merchant box that the item was sent to me in. I never opened the box just reinforced the tape. This was my first time shipping from this location and I completely regret it. First, I get a notification the a new label needed to be placed. Then, I get a notification that the item is being sent back to me due to the box being damaged. I have to refund the buyer their money and when I received the item back, it was so badly damaged and poorly handled I couldn't believe the carelessness! read more

Amir had great customer service and was extremely helpful. He made me feel like a valued customer. Thank you!

Had a Wal-mart return. Took item here. Item labeled properly but Melinda would not accept it. Annoying. Looked up protocol but this store doesn't follow it. Horrible and rude. If you must use a FedEx location (Walmart forces you to return some items here, and not superior UPS) Go to E Street location in San Bernardino. At least the aren't so rude. Will file a complaint with FedEx corporate read more

Service has always been polite and quick here. It's of parking and options for what you might need out a fedex.

To be honest I was a bit wary based on the reviews and it being a large corporation. But they were the only place that would answer their phone. Easy parking for downtown Redlands. I was very fortunate that they were not too busy. They were well staffed and someone greeted me as soon as I walked in. The staff were all very knowledgeable and pleasant. But a big shout out to Nayeli who went above and beyond to really help make sure I got what I needed for my project with the best price possible. If I owned a business, I would have offered her a job on the spot. The color prints came out great and were ready just on time! read more

Love coming here because how user friendly everything is ! Very clean and great parking lot Staff is friendly and informative Thanks fedex ! read more

One reviewer said automation is the reason robots will take over- no it appalling service from employees like In this store who are surly, ill equipped and disinterested in the people whose business pays their salary. FedEx has this office to capture business against its competitors and that appears to be the only reason to keep it open. Staff seems to be simmering with sullen anger against perceived interruptions and grievances. Heads up FedEx they are called CUSTOMERS and are the reason you exist. If it wasn't convenient no one would be here and I'd rather wait in line at the Postoffice at Christmas than come here at the least busy of times. Every question is never fully answered. Try to help a customer on the photocopier who clearly has been struggling for 5 minutes while staff just watch with disgust and the bolt from behind the counter like your stealing the office supplies. When I got back in line and to the head of it, the pathetic excuse for an employee then deliberately asked WHAT THE PERSON BEHIND ME WANTED. She told me I'd lost my place. Well honey you lost my business forever. Oh and that person struggling with the photocopier, I stole her away to UPS and she got everything done there in minutes and had a great chat with the HELPFUL, FRIENDLY staff. read more

FedEx Office Print & Ship Center - Just go visit UPS or the Postoffice. It's not worth spending any money or time on this business. Zero customer service. - Printing Services Near Me - Redlands, California

Nayeli was such a great help from start to finish at the Redlands location . She took her time with creating my Salon sign and it came out absolutely perfect . Even when I picked it up she was right there to help me and with such a positive attitude. read more

Last month I dropped off my package at fedex in orange st store. They gave me a receipt then two weeks later I called the shoes company that I returned the package. They told me that they haven't received it, so I went to fedex store to find out what's going on with my package. They scanned the receipt and told me that they cannot scanned it because the tracking number is wrong. I told them this is the receipt that they gave me and yet they still can't help me find the package. The store person told me to call the fedex number so I did and tell her what's going on. She told me she will open fedex investigation case. She gave me the case number. One week later I called back and the response was we didn't assign anyone because the number was wrong. I was very upset. The only response that they gave me was call the shoes company and report it, which I did. No responsibility at all from Fedex. They lost my package and yet nothing is done. The package worth $165. read more

FedEx Office Print & Ship Center - Receipt - Printing Services Near Me - Redlands, California

I stopped in today to get some photocopies made and I have to tell you the young lady at the counter was amazing!!! I wish I had gotten her name (she had the cutest Christmas nails) but she was super nice, extremely helpful and very efficient! I just want to say thank you for all your help....we will definitely visit again! read more

Deborah was absolutely amazing. She was kind, resourceful and most of all, patient with me since I had absolutely no idea what I was doing printing wise. I appreciated her time and customer service. read more

I've been to this store many times this place is the best the crew is always on point I'm in and out so fast Melinda,Nayeli,carlos,romy are the best. As I read all the reviews of these whiney people not getting there way these worker at this place are always the fastest ive never had a problem with them as I read these reviews all these nothing but Karen's read more

Linolyn and the other staff were SO friendly and helpful. I am autistic and she (and the others) were so patient with me and showed me how to use the copier and showed me how to use the reloadable fedex card for next time! read more

store window says they close at 5. It's currently 4:21 and the doors are locked and lights off. read more

FedEx Office Print & Ship Center - incorrect depiction of store hours. It's currently 4:22pm and the doors are already locked. - Printing Services Near Me - Redlands, California

So I went in to drop off a package. It was early and the young lady behind the counter was carrying a cup of coffee so I smiled and asked if it was too early to say good morning. She just glared at me like I had somehow insulted her and it went downhill from there. I guess it must have been my fault for trying to be friendly. Sticking with UPS and USPS, don't need that crap in my life. read more

One of the worst customer service person I've ever encountered. Working on 6/19/21 in the morning. Rude older woman. With curly hair. Very sarcastic and unprofessional. Didn't get her name because her ID was tucked away. Never going back to this fed ex office. read more

Everytime i come here the girls always say i cannot ship it in this boxes you have to buy new boxes. Is this a sale pitch? The merchant sent my shipments in these boxes why cant i use the same boxes to ship back? I always have to purchase their fedex boxes. Let me tell you 99.9 percent they are rude!!! The on lol y person that was nice to me was Nayala. The rest of them need to get retrain!!! I gave one star to Nayala. The onky fed ex p l.j ace with the worst services I have ste po foot in. read more

Nope, not coming back here! Friendliness is not my priority which is good because they acted as if they would rather be anywhere other than work on Valentine's Day! However, customer service is my priority. He said I had to pay for the box then step away make the box, pack it then bring it back and pay separately for shipping. So, I walked out and went to the UPS store by Albertson's. Great service and done! read more