Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame

Two terrible experiences. Was overcharged for shipping via DHL, and they completely do not…read moreunderstand rules on what ID is acceptable for notarizing documents. Drive directly to the ups store, the fed ex store, or the post office. They are only a couple miles away and provide better service. Heck, I'd recommend a n old-timely telegraph or carrier pigeon before using this place again.

Staff is always super friendly. A fast and reliable place to send our packages. If you need boxes…read moreor tape you can get that here.

The employees here are always so polite and friendly. They're hard working and never shy of being…read moreloaded with lots of mail. My husband and I prefer dropping off mail here instead of the UPS close by. We're happy they're around to take all different types of mail. They've been so helpful with our business.

Mail -n- more I like the staff and they are very helpful…read more They also have everything I need for mailing and more.

I've never seen such a small post office with such a huge presence. The employees here are beyond…read moreamazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!

I came in to get some legal papers notarized. Today February 9, 2026…read more Everything was taken care of so quick and smoothly, the clerk even helped me with my phone to send an email of my papers she kept a smile on her face the whole time. Thank you UPS Auburn. It was also very reasonably priced too. What a relief that they can help you out like this ...

Every single time I've come here they're never friendly. They probably get overwhelmed by the…read moreamount of business they're getting because their space is so small. Even when I've come to drop off mail in the morning, they already look annoyed. That's why I avoid coming here and would prefer going to Mail N More down the street, the workers' attitudes there are always positive and they're appreciative if you help them in any way unlike the UPS store where you feel like they're doing you a favor. This review has been a long time coming. The final straw was my latest interaction with them this week.

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.

They will RIP you off for returning anything back to amazon!!! Take your business to some place…read moreelse that wont scam you.

Need to sign loan documents or have more complicated paper worked notarized? Lauren (owner) is very…read moreprofessional, kind and super helpful. She helped save us a lot of money, time and frustration by helping me and my family members with notarization, scanning, packaging and overnight shipping to Hawaii of all places! Please keep this fantastic business thriving in downtown Colfax. They are a gem to have in the neighborhood.

I have been using this Fed Ex pretty regularly recently, dealing with a probate case and a real…read moreestate transactions. Every employee I have encountered has been lovely, patient and kind with me. Recently, I was having a bad day. Tapped out emotionally and financially, and I may have vented to the woman helping me. I was making fun of myself for grabbing some snacks and saying it was my lunch. She was so empathetic to my plight and we bonded over Slim Jim's. After my transaction I handed one of my Slim Jim's to her and she said "No, that's for you! I bought it for you" It was such a small gesture but it felt enormous in that moment. I love this location and all of their staff, especially this particular young woman who made my entire week with her generosity!

Not even a FedEx problem just ONE specific worker. Genuinely one of the worst interactions I've…read moreever had with any sort of customer service person. Works costumer service but Clearly lacks the skills to even speak to people . So incredibly incompetent, unhelpful and weirdly unnecessarily condescending. I Didn't have much knowledge on shipping my own stuff which is why I relied on someone to maybe HELP??? Do her JOB??? I just needed one more thing packed (took like 1 minute) by them and some labels printed. I was asked some questions at first but quickly caught on that it was to print labels which I already had QRs for. She got upset cause I didn't bring that up but i literally walked in and asked to package one quick thing and HAVE LABELS PRINTED. We were only on this for one minute before I showed the QRs and most likely saved time because I already had these saved on my phone as screenshots. This was actually a quick process but unnecessarily longer than it should've been. I don't even leave reviews but this was such a bad experience that it felt necessary. I didn't get a name tag or care enough to go get it but it was an old lady with white hair and she shouldn't be working here. Try to avoid or else you'll walk out with your good vibes/mood ruined. I've had no other issues with FedEx

They don't always open on time, which is REALLY inconvenient for those of us who work during the…read moreday and don't have time to wait 30 minutes for them to open past their scheduled hours. My packages seem to get to where they're going so that part works great, I guess.

I was at PJ's to get something notarized which would have taking 5 mins max. I waiting 42 mins…read morewhile they were helping someone else. I finally ask how much longer it would be and it would probably be another 10 minutes. My complaint is, they should've told us when we were standing there that it was going to be a while and suggest we come back later, but not one thing was said, which I felt was very unprofessional and thoughtless. I never write negative reviews but this time I thought it was the appropriate thing to do. Hopefully, they will read this and be more aware of their customers needs. By the way, I did leave, went down the street to the UPS store near Safeway walked in and within five minutes they were finished.

These people are the worst! They always come after hours to a place of business to drop packages…read moreoff and no one's ever here. They always deliver mail to wrong address and I never receive them. It's not rocket since and for these people I guess it is. Worst postal service ever. OH wait they always deliver in personal cars!

Hours are terrible. Long waits always. Every employee I've ever interacted with is unpleasant.read more