Two terrible experiences. Was overcharged for shipping via DHL, and they completely do not understand rules on what ID is acceptable for notarizing documents. Drive directly to the ups store, the fed ex store, or the post office. They are only a couple miles away and provide better service. Heck, I'd recommend a n old-timely telegraph or carrier pigeon before using this place again. read more

Staff is always super friendly. A fast and reliable place to send our packages. If you need boxes or tape you can get that here.

The staff is friendly and helpful. I came here for a live scan fingerprinting and waited nearly a month before being informed by the state that they never received my fingerprint scan. It turned out the manager had sent it to the wrong ORI number, so I had to go back and redo the process. We left notes and contacted the store multiple times, with employees saying they had informed the manager and left messages for him to call us. However, it seems he's never in the store when we try to reach him, making it difficult to get everything sorted out. read more

1/8/2025: Ooooof~It's THAT time, again--so soon? Geez~Time breezes while globetrotting the Planet . . . Anyway, I must renew my passport and update my passport photo, too. Passport Photo Costs: $26.00 Digital Photo: $26.00 read more

PostalAnnex - 1/8/2025: Obtained two passport photos and digital photo for $47.00 - Shipping Centers Near Me - El Dorado Hills, California

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I don't often post reviews, but because I received such excellent service at this location, I felt the need to share. From the moment I walked through the door and appeared to need a little assistance, Julian jumped from behind the counter to run to the door and help me. And from there, he bent over backwards and went over and beyond to help me with my somewhat unique circumstances. He was SO extremely helpful and courteous- I can't say enough!!! Also working in the store this afternoon was Allie- I observed her assisting someone else and how professional and courteous she also was. I just really wanted the manager/owner of the store to know what a great job they're doing, and what wonderful ambassadors they are for the business. read more

Great service. I was a bit confused why I was charged 59.00 in government fees?I only paid 30 dollars for my finger prints?

But if you close at 6 don't close your register at 5:56 just incase you have a last minute customer. All I needed was stamps.

Tim, the employee not to be confused with owner Tim Edward, is a wonderful asset to this Postal Annex. He is friendly, has great communication, is super helpful, professional, and makes me feel like a valued client, even though all I did was return Amazon items and make a small shipment. He is so efficient that he was able to assist another client in a flurry and got back to me before I even realized he was multi-tasking. Thank you, Tim! The community is going to need you this upcoming holiday season! read more

Called ahead of time to confirm they ship for Fed Ex as long as I have a printed prepaid label. They said yes. Went these minutes later since I live close. Walked in and both employees looked at me then looked away without saying hello or acknowledging me even though I was the only customer. I wasn't even acknowledged when at the computer and return label on the counter. The employee just grabbed the label and started doing whatever on his computer / register. They said I would have to pay for a box and bubble wrap. Well, my prepaid label was supposed to include that. I just let it be and decided to take it directly to FedEx. My gripe is 1) if you say you accept FedEx returns, maybe mention they need to be packaged or there is a charge so I don't waste my time thinking you are a full service FedEx option and going to your place of business 2) acknowledge customers when they come in. Even just saying hello how can I help you. read more

Convenient location helped with my Amazon returns & a UPS package Very clean and organized read more

PostalAnnex - Shipping Centers Near Me - El Dorado Hills, California

I have lived in Rescue for 33 years. In that time, the United States Postal Office in Rescue has handled our mailing needs. But, for next day, letters and packages via UPS or FedEx were always a challenge.  Recently, we had several instances where we needed UPS and FedEx.  We used Postal Annex in El Dorado Hills,off Bass Lake Road. I was helped by Alyssa and Thomas.  They are remarkable. Each time we went there Alyssa and Thomas were exceptionally professional, competent, and an absolute pleasure to deal with. They not only accomplished the mailings,  but also followed up to ensure the delivery. Color us loyal customers. read more

There for notary work. Nice facility, and assortment of mailing and small gift items. Staff polite and helpful. Notary instructions clear. Pricing as expected. read more

Such a great place to go when you need postal supplies. The owner/operator, Tim, is really a good guy and he makes sure you get what you need. The staff and helpful, friendly, and know what they're doing. I'll be back again! read more

I use this postal annex daily because I have an online clothing store, the customer service is amazing, Tom and Tim are great. The owner is super friendly. They have even gone as far as to contact me when I've messed up labels. The lines are short, and the service is top notch. This location is a total plus for our community. read more

Shout out to owner Timothy Edwards for going above and beyond to ensure my package was received in an expedited manner! I have used the Postal Annex services regularly and have found employee, Thomas to be very professional, knowledgeable, and very helpful. The convivence to my home to this business is a great asset. Thank you for your great service Timothy and Thomas! read more

I have used Postal Annex Services several times and each and every time had great service.. You won't go wrong using Postal Annex for shipping and other services they offer read more

Tim was super helpful as well as the rest of the team at Postal Annex. I really enjoyed receiving great customer service!!

Great service. Went out of their way to get the job done. Fast and efficient. Awesome!