It's very rare that I find a need to go to the post office, but it does happen every now & again. This location serves as the central hub for all of Ponte Vedra and (I believe) most of northeast St. Johns County. On the rare occasion I've had to wait in line, it doesn't take too long and the staff are always pleasant. My mom frequents this location as she does have a PO Box; my grandmother used to as well. While the lobby & box area is accessible whenever you need, the office itself is only open during the week with minimal hours on Saturday. They have a couple drive up drop boxes outside, but for bigger packages, they do have a larger drop chute right inside the lobby. In a rare change of seasons, I actually know our current postal carrier since I am usually home most days when he stops by. read more

US Post Office - Post Offices Near Me - Ponte Vedra Beach, Florida

There is a reason why this post office is so poorly rated. The attitude of the employees is poor. Do go looking for any help!

Unfortunately the ONLY post office in the area! I have send packages letters and never arrived to destination or super late. Even one time I paid priority the package got there after 6 days, what is the purpose of paying extra? BUT Only the EXPRESS is good but $35! read more

Got a message that packages have been delivered but they never were delivered or the key to retrieve them was not left to actually get the packages. read more

Helpful and friendly staff, quick service. Like the drive through mail drop. Busy location, as the line is all the way till the entrance, but moves quick read more

US Post Office - Post Offices Near Me - Ponte Vedra Beach, Florida

They never deliver your held mail on your requested date, rude at the counters and sometimes mail doesn't come at all.

The service is friendly but it is very slow. It could be ten people or two and it will take 20 minutes minimum to get my packages sent out. Clean, friendly and plenty of parking. Just very slow. read more

US Post Office - Front entrance - Post Offices Near Me - Ponte Vedra Beach, Florida

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This is the THIRD time the mail lady keeps shoving boxes in ouR mailbox and doesn't seem to understand we CAN'T GET THEM OUT FROM THE FRONT. We have to tear up the cardboard box in order to extract the contents of the box because the box will not come out. We've complained about this before because we ended up destroying a lab test sent to us by prying the box contents out. Evidently she doesn't understand. Then calling the post office, the phone rings with no one picking up. I've kept the phone on speaker for at least an hour and no one picked up. This is abysmal serice and won't stop here. This is the worst excuse for a post office i have ever experienced. read more

Purchased an expensive coin months ago, hasnt moved through this post office. Opened a search request, no update in months. Im tired of this

A great, full service post office. The staff is courteous and efficient. Usually there is no line, but when there is, the desk crew works hard to move it along. read more

Extremely rude and slow. Bert is the worst- 0 customer service skills, he should be fired. 1 star only because I had to

Been going to this location for 20 plus years and today's visit was a bit unsettling. Postal worker wouldn't acknowledge my greeting. Very rude and unengaging. read more

The first time going to my local post office and wasn't impressed. It Was 8:35 not crowded so only one lady working. I was next in line and a gentleman came out from the back; i'm not sure if he was a worker or a manager but he was not very friendly kinda abrupt! Maybe he was having a bad day. read more

Mr. Bert is one of the nicest person at the post office along with Maria and John. Mr. Bert, I thank you for the wonderful service you give and continue the great work. You guy's are appreciated. read more

Pretty decent sized line and the two clerks were moving through as quickly and as efficiently as possible. No complaints. I live in Jacksonville, but travel the state for work- I'll come back to this Post Office when I need to send stuff out. read more

This is your average post office except sometimes it gets a little busier than other locations. My parents live close by but come to this location because the mail gets picked up earlier. I'm assuming thats why this place is always so busy, it must be a hub of some sorts. This place is a full service stop and normally the people working the counter are friendly. There is also a self serve supply area so you can buy some things that you may have left home. read more

Came in for passport appointment on time. We had a few passports to get done so appointment time was for an hr and half. We were not aware we had to have the paperwork completed before coming in. The male worker was very rude and abrupt and condescending. We remained calm and courteous explaining that the website did not instruct us of that and we would try our best to complete all things efficiently. Maria Anna began to take our photos and helped with the rest of the paperwork. She was so sweet and so calm, completely diffusing the anxiety the first worker was spewing. We are so thankful for her. And our appointment did not go over time or make them late (which is some of what the first worker grumbled about). We entered at 10 and left at 11:32 , completing 6 new passports. I have very low expectations when entering a government building, the man lowered the more but Maria was a saving grace! read more

Came in for a first time passport appointment. I couldn't find any other post offices in the area with open appointments, so although this one was out of my way, they had the soonest availability. The location on 10700 Beach Blvd had dates, and is the closest one to me, but I have sworn never to go back to that post office ever again. The lady that helped me at the counter was CJ. She was very nice and patient with me as she knew this was my first time applying. Everything was processed in a timely manner even though I got there a little late. It was nice to finally visit a post office where the staff wasn't outright rude to you. read more

Beware of postal delivery trucks. If they damage your property they will not to pay. We live in ponte vedra beach. Our postal delivery person damaged our property driving her truck through our stoned paver retention wall and damaging our lawn. Our landscape architect estimated repairs for the damage will cost $1,050. The delivery lady hit and ran. Our security camera caught her and we reported it to the post office. She finally showed up to take responsibility. But wouldn't give us her insurance. A sheriff had to get involved to get her insurance. We come to find out that she's not insured on the delivery truck she was driving. And she has not offered to pay for the damage she caused. We've sent several emails and went in person to our post office and they are not helpful. This branch allows its delivery drivers to operate delivery vehicles without insurance. Beware if they damage your property. They are operating against the law (without the proper and required insurance) and they are not taking accountability. Absolutely ridiculous. read more

Hello to everyone who reads my review because I've been coming to this location for many many many many years and I've never once had a bad experience or bad customer service in fact the staff are very helpful and respectful and friendly and I always feel great walking in and out if this establishment knowing I can rely on this business to care for my shipments. Thank you staff keep up your awesomeness. You always keep me smiling! read more

Full service post office and the employees are always helpful and courteous. Most of the time, the counter is staffed sufficiently to keep "in-line" wait time to a minimum. This location also hosts a self-service mailing supplies area, the requisite postal mailboxes and a self-service kiosk. There is a postal services kiosk available 24 hours a day, seven days a week. however the kiosk only takes credit cards. There is no copier available to make copies and no passport services, which are found in other locations. Monday-Friday from 8:30am - 5:30pm, Saturdays from 9:00am - 12:30pm and closed on Sundays. Note: The Jacksonville Beach Post Office stays open until 2:00pm on Saturday afternoons. This location is near the Fresh Market and one street behind Walgreens, off of A1A or County Road 210 There is a 24x7 Post Office located at 1100 Kings Road in Jacksonville, FL 32203-9998. Telephone 800-275-8777 and TTY 877-889-2457 read more

so upset with this place ! I needed to tape a return label to my bag , I need 3 little piece of tape and they wanted me to purchase a whole roll of tape !!! Us post office have the laziest workers, chewing gum with their mouth wide open , if it's time for there break, they will leave you stranded and go on their break. Pathetic ! I can't stand going in there. I will pay extra at ups just so i do t have to go on there read more

This morning I went to the post office to mail a package. I went up to the counter and said, "Good morning, how r u doing today?" His reply was, "Well I'm here aren't I?" Wow, I am in the customer service business and would never greet a customer that way. After the transaction was completed, I politely asked for a receipt. His nasty reply was, "It's printing just wait." I will never do business with the post office again! UPS here I come! read more

This post office branch is absolutely terrible. Mail carrier and mail sorter for my complex do not know their alphabet, nor does the carrier put the mail in correct boxes. The postmaster general at this location is rude. read more

Mailman from this office has threatened to throw away my mail if I don't check it more often and it's never been full. ILLEGAL!!! So if you're being serviced by this office, you probably have had mail thrown out without your knowledge! But we all know even if a formal complaint is made, nothing will be done, so just watch your mail. read more

I don't know when the felllow frequents this post office but every single time I've gone I 'have had to wait my turn in a line of at minimum three to four people ahead of me. It would not be too bad if one could see that the line is moving steadily if not quickly and that the reason for the slowness of the servers does have a fairlly legitimate reason. This is not and never has been the case. I agree that some of the servers are particularly friendly but this is because they seem to know to whom their speaking in particular. This is not the type of friendliness that everyone in line is accorded; and so this kind of friendliness does not meet the parameters for what makes a friendly staff working in a friendly atmosphere. The atmosphere here is worse than that in many post offices in big cities; this is not to disparage big cities but to use them as a bellwether against which to compare. In that case PVB comes up way short. I do wish I could say something good about this branch of the postal service but cannot if nothing comes to mind. A lot of money was spent on the building of this branch but it doesn't appear evident in the final product. In fact the physical layout can be confusing to someone entering for the first time as there's a lot of space taken up (wasted?) on the right hand side for a wall and tables of mailing items and accessories and other stuff which I believe is for sale (though I've never seen anyone with any of this in hand along with their money to pay) and then it's mixed in with what appears to be the usual packing freebies which are given away, I believe to those who ship on eBay and other online retailers. At least I believe that's the purpose. A large descriptive sign might clear up matters like this. read more