I do most of my mailing through the regular post office, and have historically only gone here to…read morereturn equipment to cable providers who typically have an agreement with UPS for returns of modems and things like that. But a coworker of mine needed some supplies in a hurry, and since the box was going to be fairly large and contain some fragile items, I figured UPS would be a better bet. There was a substantial line out the door when I arrived, but it probably only took 15 minutes for me to get up to the counter since they were very well staffed. While I was in line, I noticed that they really offer quite a lot of services I wasn't aware of, including document shredding and printing of posters and mailers. They even have greeting cards. They were also fundraising for Toys for Tots at the counter, and accepting donations for the cause, and I'm always a sucker for a business that supports good causes!

If I could leave ZERO stars I would. I just visited your location and I was very disappointed at…read morethe lack of customer service and rudeness I experienced. We were in the store today, Saturday 8/11/23, about 15 min before 3pm preparing our packages for return/and shipment. We were told the following excuses: "we have to clock out", "this is a busy location and "we can do a couple of your returns only, because "we have 4 hours of work in the back" "this is a franchise locally owned and we have to clock out at 3pm" the two reps Ignoring the fact that customers were in the store trying to check out, that needed taking care of completely, not just a couple of the packages. I felt rushed and like I didn't matter. I also noticed rudeness towards another customer completing a transaction right before us. Unacceptable. We left ASAP as we will never do business with a company that treats their customers this way. It wasn't even busy! Unbelievable. I'd recommend driving to a different location and avoid this one. Customer service is not their top priority.

For 2 decades, it's been a long running joke with FedEx. Once my business was "closed" it wasn't…read more I needed that $300 shipment so bad that day. My friends business was also "closed" that's when we got in touch about FedEx in general. Those years were 2007-2013. Here I am bouncing with simple delivery for my mother. 3rd visit is today! On the second drive, 2 days ago, they were literally 2 miles away and drove back. Let's saw of 3rd times a charm. My grandmother's chair arrived a day later than scheduled. Just go on Reddit and see how awful this reputation is. I've never had issues with UPS or anyone else. Why is this such a hassle with FEDEX.

I have been waiting to pick up a package at this location for 20 minutes and no one has come out to…read moretalk to me. It's ridiculous. The customer service here is terrible. They told me to come pick my package up, I came right away and now no one is here to help.

I love this place! I was just reading some of the reviews. I'm shocked at the reviews that are…read moretalking about poor service. I have been to the store so many times over the years and have never had anything but excellent, service. The staff has always been friendly, knowledgeable and efficient. I highly recommend utilizing their services. For those that have not had this opinion, I'd say give them another chance.

Fast and easy service. Any time I need a fast print,…read moreespecially with projects and resumes they're paper quality and fast service can't be beat. I either put in my order online and if it's less than 10 pages I receive my notification that it's ready for pick up in 30 minutes or so. This location also has several computers that you can also use to either look at documents and also print. They are have an email you can use and send them your documents and they'll print them if you do not wish to use the computers. All around a great place for fast prints.

Take note: The library is temporarily relocated while a major remodel is being completed on the…read moreoriginal building. The new location is at 5528 Portage Rd., and it is officially open as of yesterday, Thursday, May 27. The library has wauved fines during the pandemic, in part because the materials have to be quarantined before they can be checked back in. Please consider wearing a mask at the library, even if you're vaccinated, because so many elderly and immunocompromised patrons rely on the library services and are at extremely high risk of COVID co-morbidities.

What an incredible resource for parents in this area! This was my first visit to the Portage…read morelibrary, and I was super impressed. My 4 and 5 year old could have stayed hours longer. Tons of toys and books in an imaginative, brightly-colored space. Couldn't have asked for more. We've only scratched the surface of what is offered here. We'll be back.