This morning I found myself in a bit of jam when I went to pick up a print job at a local shop and…read morefound the shop closed despite the hours on their page saying they should be open. I needed them for an event the next day so I called Staples very much in a panic and asked to speak to the printing department. I spoke with Mindy (maybe Mandy) who was so helpful and absolutely understood my worry about getting them done in time. She was so helpful in answering all my questions and said they could indeed do this today. In the end the manager of the original shop called me, very apologetic, and went out of his way to deliver them to me this morning. So while I didn't end up using Staples, I wanted to acknowledge how helpful they were and how their staff was calm and helpful at a time when I was totally panicking!

Really rude old man who disrespects every customer no matter what. The other employees don't do…read moreanything about his behaviour, and leave the customers feeling disrespected.

Solid shipping, copying and notary service. Even helped us to copy photos for an unexpected…read morefuneral, knowing we had a very tight timeline. Have stopped in numerous times for random things and they are always friendly and helpful

The people are wonderful especially Josh very helpful very smart great place!!!!!!!!!¡!!!!!!!!!!!!read more

Fantastic people work here! A special shout out to Linda who helped me send a gift to friends. She…read moreeven helped make sure the bows were secured on the gifts before sealing it up. Arrived less than 24 hours later. I've dropped packages off with prepaid labels & every person stops what they are doing to help me. A beautiful gift shop too with lots of unique items!

Was looking for a store that sold actual cards and when I Google it I got a bunch of stores that…read morehad magic cards, baseball cards, various trading cards but very few actual cards. Then I saw mail-it unlimited. I knew roughly where it was located but the website didn't say much about what to expect. Wow this looks like a tiny store from the parking lot but once inside it's pretty big and they have so much stuff. By the time I got to the center where the register was I had seen dozens of things I'd like to get, but I was here for a sympathy card and a gift and I was definitely out of my comfort zone. So I asked one of the associates where to find the sympathy section and what would be a appropriate gift. He showed me where the card section was and an area where I could find the gift. I found so many beautiful and thoughtful cards that fit and I finally narrowed it down to one. Next I headed to the gift area and there were so many beautiful choices, but within a few steps I was looking at the various figurines (Willow Tree) and they were so well crafted and I found the sympathy one. It's about 9 inches tall with a dove on the arm, I was expecting a big price tag but it was alot less than I expected. Check out was quick, the staff checked the figurine to make sure it was perfect and boxed it up and back to the jeep I went. Here I had to sign and address everything and then run back in. Not only do they sell some beautiful and sentimental items but they will ship them out for you to. Honestly it was the best stop all around for me Without missing a beat the staff spotted a error in the zip code. We all know during stressful times we can make errors but thankfully they caught it and fixed it and our stuff was shipped out and should be arriving by tomorrow night. Had they not caught the error our package could have wound up taking days to arrive at the correct destination. We have the tracking numbers and we will know when it's arrived. I know I'll be going back because they have so many different things that I'd love to wander around and find some nice stuff for our house. If you're in Kennebunk and have some time to check out the shops stop by here. You'll definitely find something you're going to want to take home

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

It can be busy, but they always get to you. I like going here. The people are nice. You can get…read morepassports done here easily also

I have been waiting on a package for over 2 days now, that says it's been delivered, but is nowhere…read moreto be found. And the USPS is a gigantic piece of you know what, because every time I fill out the "missing mail" form, I get an error message and everything gets deleted. I don't know what is going on, but USPS seriously needs to take some accountability here. Hire more people, pay them more money, just make sure the mail gets to where it is supposed to go!

Went there on 7/24 to ship a small pkg (10 lbs) home to San Diego, and gave them my company account…read morenumber for third-party billing. The nice employee packed up the box, gave me the shipping info and the receipt for $15.29. Then on 8/8 (long after I had left Maine), another invoice for $69.29 was generated, supposedly for the actual shipping. I was told nothing about this on 7/24, and the amount seems ridiculous given that I asked for it to be shipped via fedex ground. Calling the store today was a total waste of time; the staff just tells you they have nothing to do with billing, and transfer you to the living hell that is Fedex "customer service". Good luck with that - total nightmare, just more transfers and no substantive answers.

Can you please explain why you think that it's perfectly fine to drive your vehicles into a literal…read morepublic square? There are concrete poles, and installed poles to keep this from happening, but y'all literally drive up and onto the sidewalk in through the crosswalk areas to get into the square. Wtf is wrong with you? They were kids running around, there are people trying to walk through, including people with disabilities. I get that sucks having to do deliveries when you have to park far away and I understand that sucks but guess what Portland just has bad parking and instead of putting everyone else's safety at risk so that you don't have to inconvenience yourself it's a pretty messed up move.

Judy Sher was wonderfully helpful and the fragile goods were meticulously, beautifully and securely…read morepacked and delivered to California from New York Really first class. Highly recommend this service- and was the best priced of many quotes. Many thanks!

Thanks for the white glove delivery of an expensive and very large oil painting. A family heirloom…read morefinally reunited! It arrived in a large black Suburban wound with a quilt blanket around the entire piece and frame and handled with utmost attention and care. Grateful not to be bounced around another couriers truck with electronics and hefty items. My vision of paint falling off the canvas was unnecessary. I appreciated the first rate care of this item. Thanks signed BluesMama. Aka New England Nancy

It's rare to have a great experience at places like USPS or UPS these days, and I get it, sometimes…read moreit's hard dealing with people. But this location is unlike the rest. I've been coming here for years and it's never once let me down. The staff, most of whom I've dealt with at this point, are always kind, friendly, and genuinely eager to help. Today I had to ship an incredibly large package, and the young man working went above and beyond to make it easy. That's just par for the course here. I've done returns, shipped boxes to international destinations, printed documents, and every single visit has been a good one. The ample parking doesn't hurt either.

This UPS is super convenient off Route 1. It shares a very small parking lot with several other…read morebusinesses in a surprisingly busy shopping building (that houses a pizza place, a nail place, a hair salon, etc.), so be careful navigating in and out. The interior could probably use a deep clean. Usually I'm just dropping something prepaid off (which is so easy to do with the ample counter space), but a few times I've had to wait to ship something out. I'm sure they're busy/actually doing something, but it has felt in the past like there's more employees behind the counter standing around talking then actually helping customers. The last time I was there, the person helping me ship out a package was friendly though!. Open 8am Monday through Saturday; closed at 6pm daily (except on Saturday when they close earlier at 4pm). Closed on Sundays.

This UPS is in a highly trafficked area of Portland and parking is DIFFICULT. Hopefully you'll be…read moreable to score a free 15 minute spot on Marginal Way (though, I've been known to use the Trader Joe's lot and dash across the street in desperate times). It's a smaller UPS compared to many others, so it can get congested with customers quickly; like just three or four people and it feels claustrophobic. The store is usually very clean. And when there's no one else in line, you can get in and out very quickly. It's easy to drop off prepaid boxes (though there's not a lot of counter space; one big box and you'll have to start stacking), it's easy to have them scan/process QR codes for Amazon returns, it's easy to email the store for prints (and they're super patient helping with that). The biggest issue is their staffing. Sometimes there's only one person working (it's infrequent that there's anyone within sight when I first enter the store; sometimes the person in the back will shout-out a greeting though)!. Picture this - because it happens often here -: three customers (one who needs thirty prints in color, one who doesn't really have their box taped or even the address they were sending their cookies to, one who needs to just drop off a return) all walk in at the same time vs one employee. Let's be patient and appreciative out there, folks. Open 7:30am to 6pm Monday through Friday; open at 10am to 4pm on Saturdays. Closed on Sundays.

Keisha is the best customer service rep! She knows her…read morestuff and got me in and out quickly. Thank you!