Convenient, local, no frills!…read more You need boxes, they got em! You need to ship something, you can! Need to drop off a package, go for it! I dig how it's inside the mall, a very cool concept!

My husband and I have been coming here for many years, and always previously had excellent service…read more However, today, I went in to check to see how much it would cost to mail a small envelope to Norway. The conversation went: Me: "I would like to mail this to Norway, please." Clerk grabs the envelope and slams it on the counter. Clerk: "What about it?" Me: "I just want to make sure that I add the correct postage." Thrusts it at me. Clerk: "I dunno, $20." I mentioned that it was just a standard size letter. Clerk: "put some stamps on it and see if it comes back. It probably will." I left very upset. Later, my husband took the letter and lined at at the kiosk. He paid $2.24 for the letter. We were both shocked and appalled at being treated this way. It was rude, embarrassing and I will never return there.

I need to remember to just never come to this location. Pretty sure the only job requirement for…read morehere is "do you hate propel?" Never run into issues at any other USPS location. But have never had a positive encounter at this location.

The asian male worker here is a jerk . I was returning a package & I didn't have my poly mailer…read moretaped . This was my first return at a USPS . He said I needed to buy tape which was 3.99 & then proceeded to tell me to step aside to help the next customer . I told him it takes 1 second to tape it & he proceeded to help the next customer . Completely disregarded me . This asian worker should be fired for his rudeness. How can you treat a pregnant lady like that . I will never come back to this crappy location . This place is so rude & I've never been treated with so much disrespect.

Stopped by this post office to mail some holiday cards on Saturday morning, five days before…read moreChristmas. As I was waiting in my car in the drive-through line, the person in front of me shouted out that the box was so full she could not put one more piece of mail in it. I parked in the side lot to go inside. As I was walking in, a man told me the mailbox inside was so full you had to hand your letters to someone behind the counter. I was bummed because I was in a hurry and didn't want to wait in line. Fortunately, it turned out you could walk right up to a worker who was accepting stamped, outgoing mail with no wait. He kindly stopped me to say one of my cards needed two stamps instead of one. He also complimented the stamps I was using, which were WPA posters from the Great Depression that I bought a few years ago. It was so nice of him. This post office always seems to be crowded, but I've only ever had good service here, except the time I saw a manager throw an outgoing box across the room years ago. That's an image I'll never forget. I vow to mail my cards well in advance of Christmas next year.

Fire this dude. He is the rudest, most incompetent person ever. The box to put prepaid packages in…read morewas closed. All i asked was if i could drop my package RIGHT NEXT TO HIM where all the other packages were when he wasnt even talking to anyone and he gave so much attitude back. Looks extremely unprofessional and his looks match his attitude/character.

This is my go to post office . Not just because i have my PO Box there . But because the line is…read moreshorter than other US post offices. The mail handlers are always helpful and I appreciate that.

It is impossible to get through their AI phone system and get a human on the phone. I dropped off a…read morepre-labeled package there Monday at 12 and by Wednesday it still hasn't been scanned in. But I guess I have to drive all the way back there to find out.

I visit this post office at least a couple times every week to ship my packages. It is a quick and…read moreeasy experience! There is limited parking in front of the store but plenty of parking behind the post office. I usually visit in the evenings, and there is a perpetual line. The line usually moves relatively quickly - I don't think I've waited more than 15 minutes. This post office has unfortunately been the location of several lost packages, but this isn't unexpected given how many packages I ship. The employees are generally helpful and nice. I will continue to frequent this post office!

4285 Payne Ave San Jose, CA 95117…read more I was here on a warm Thursday afternoon, at around 3:30-4:00pm. This was my first time visiting this post office. My job had me in the West San Jose area, and I wanted to drop off an Ebay order I had to ship. I pre-labeled the package, and ideally I wanted to hand it to a clerk. So I go inside the lobby, and there's no clerks at the counter. Customers are just standing around waiting. Oh well, I decided to just drop it in the lobby dropoff. It's a somewhat medium sized post office. It has mail boxes, self serve kiosk, and limited parking in the lot. There's a huge yellow zone at the curb on the street. My truck has commercial plates, so I parked there. Yes! Active unloading! I would come again if needed. See my photo for hours.

The professionalism of the staff and the patience of the customers without what works extremely…read morewell for this location. I returned an order and the postal service representative spent the time to explain what needed to be corrected while maintaining the rest of the other patrons. Thank you!

I went there right at 8:30am and the lady was on the phone speaking in what seemed Chinese and…read morelaughing while I knocked on the door bc it was still closed until 8:36am. I needed to complete a certified mail, so the lady disappeared and I had to ring the doorbell to get her attention. She was still on the phone with her friend or family member. She barely spoke to me but was quick to tap the option of "green happy face" on my behalf. Really an odd experience that seemed not right to chose someone's satisfaction survey after giving poor customer service.

Yeah this location is brutally understaffed. I had to wait over 20 minutes even though there were…read moreonly a few of us in line. That's cause straight up nobody was at the register. I could see 2 employees in a back room. It took a while, but eventually someone came up to the front to man the register. Looking back, kinda a clown fiesta. The Parking and venue is fine, just the slow service leaves much to be desired.

Nice, clean, Aced space with ample selections of boxes, mail, etc. to choose from. Ample parking as…read morewell. You'll be in and out fairly fast.

This place is a lot bigger than most post offices. It had a lot of mailboxes. The place itself…read morewas busy, and they had like 3 to 4 people at the windows, so the line moved fairly quickly. They were really nice when they helped you. Not all grumpy. This location was clean and organized.

I am updating my review and bumping rating from 1 star to 3 stars because my family in Taiwan…read morefinally received the birthday card and Mother's Day's card now (it took a month to deliver, both birthday and Mother's Day have passed). But at least my lovely cards not lost in a hole somewhere. It is indeed priceless to see how much my 4-year old niece and my mother love the cards I sent. Lesson learned here - when sending greeting cards overseas, better give USPS at least 4+ weeks lead time to ensure your cards arrive on time and save yourself some anxiety.

5 starts, changing my mind. They've only ever been helpful and friendly. They are willing to help…read moreand answer any questions. They give value to me and help me with anything for shipping for my small business. I've shipped over 300 items though them and not a single problem yet.

I needed to mail a birthday card and first attempted to go to the Oakridge mall post office, to try…read moreand mail it. Unfortunately they were on a lunch break from 2:00 to 3:00 pm. So I remembered my husband mentioning to me that there was a post office on Cahalan Ave, which wasn't too far from where I was. As I approached the post office I noticed the driveway was a oneway direction. You enter one way and exit at the other end of the parking lot. Luckily I turned at the right entrance and found a parking spot in the front. They have their own parking lot that offered a large amount parking and one handicap parking spot. This was my first time here. When I entered the post office, I noticed that it was a lot bigger than the one I used to go too. They had several postal employees working the postal counter, which was nice. It seemed very efficient in there. They have a huge post office box section and some lockers. They also had an automated postage machine. They sell greeting cards and gift cards as well. I dropped my letter inside the Mail Drop box inside and left. Overall, it was a very nice experience.

Quick basic passport photo and no appointment needed. Nice, friendly service, and cost was…read moreaffordable. They even gave me a tip sheet about passport application. Will be back in another 10 years for renewal. Thanks!

Came in needing some documents notarized and Kanise was wonderful to work with. She was super…read morepatient with my family and I while we had to make some updates to our documents. They take walk ins which is nice and 100% recommend them for any notary needs.