My review is going to start by saying thank you Harry! And 5 stars for his service!…read more I was in a bit of a bind with an upcoming work trip in the next 2 months, my passport had just expired and I had recently just got married and was in the process of a last name change for all my documents. I took a look online for process and to no surprise as all other government offices, appointments were months out. I did a quick google search for non appointment options and found Eastridge Post Office welcomed non appointments. I waited about (2) hours in line as there were a mixture of appointments and non appointments. Once I was up, the process was seamless and Harry was professional and delightful to speak with. He answered all my questions in some of the areas I left blank on the application and he worked as quick as he could to get everyone taken care of. Definitely an efficient multitasker. Anyone coming here to get help with processing your passport, I'd say downloading or filling out the application ahead of time helps with the process and bring your photos and all supporting documents to make it quick and easy.

My husband and I came in for a passport. First off, I was able to get an appointment in only 5…read moredays. Everything went very smoothly. Carmella the postal worker was great, and made our day. She gave good advice and was patient even when I was having an issue (because I had made a mistake on the spelling of my middle name on my DL). She was friendly as well as funny. It made the chore enjoyable. It's next to JC Penny's. Parking was close, and lots of spots open (unlike when I've gone to the Oakridge Mall.)

They just moved to next door plaza and the parking is horrible. Sometimes the QR code machine is…read moredown so i had to come back, so inconvenient.

Came here to get my USPS label printed but they cannot print from qr codes or do money order. They…read moreare not quite a full post office

Went to this post office to drop off packages. Very friendly staff, line moved along quickly. Even…read morethe other customers were nice. The post office was pretty clean. Will go here again.

If I could give no stars I would, turns out that customer service is no longer found at this…read morelocation. I went to the counter to return a package, the place was completely empty with the employee standing around. She went to help me looking extremely annoyed. After she helps me she proceeds to tell me they have a kiosk I can use since sometimes they are doing other things. I typically go to another location and have never had a problem with an associate who is at work and not busy take the time (5min or less) to help me. Never visiting this location again. I see why it's rated so low.

Nice, clean, Aced space with ample selections of boxes, mail, etc. to choose from. Ample parking as…read morewell. You'll be in and out fairly fast.

Yeah this location is brutally understaffed. I had to wait over 20 minutes even though there were…read moreonly a few of us in line. That's cause straight up nobody was at the register. I could see 2 employees in a back room. It took a while, but eventually someone came up to the front to man the register. Looking back, kinda a clown fiesta. The Parking and venue is fine, just the slow service leaves much to be desired.

This is where our mail and packages are held - it's ONLY a pickup place, no retail!…read more The staff is friendly enough The hours are a little tough 9-5 but you make it work if you want to pick up your stuff.

Maybe answer your phone once in a while at the Lewis post office. Why post a phone number if no one…read moreanswers any calls? Why request package pickups via the website & get confirmation numbers if they get ignored? If any other business ran like this, it would go out of business!

Stopped by this post office to mail some holiday cards on Saturday morning, five days before…read moreChristmas. As I was waiting in my car in the drive-through line, the person in front of me shouted out that the box was so full she could not put one more piece of mail in it. I parked in the side lot to go inside. As I was walking in, a man told me the mailbox inside was so full you had to hand your letters to someone behind the counter. I was bummed because I was in a hurry and didn't want to wait in line. Fortunately, it turned out you could walk right up to a worker who was accepting stamped, outgoing mail with no wait. He kindly stopped me to say one of my cards needed two stamps instead of one. He also complimented the stamps I was using, which were WPA posters from the Great Depression that I bought a few years ago. It was so nice of him. This post office always seems to be crowded, but I've only ever had good service here, except the time I saw a manager throw an outgoing box across the room years ago. That's an image I'll never forget. I vow to mail my cards well in advance of Christmas next year.

I don't want to give no star if I could....! Nobody know…read morewhat they are doing, make excuses not to do the work, when mail man shove a package in the mailbox and break the lock inside, and we go to post office and they want rental agreemnt, and this long curly haired man, said our rental agrement to sufficent we need the anuual lease agreement, we don't have lease agreement, we are month to month, it said right on the paper, and pushed us off to a manager lady who really didn't want to approve it until we said won't pick up mails and let them pile up...! Nobldy want to work, just being lazy, But thank you to the lady who rang us up and explaind to us, what to do next, one star is for her....!

We had no appointment and arrive at 12:00 when walk ins ended at 3:00 henry told everyone waiting…read morefor the walk in he would still take everyone until the last person and that's what happened. Very great service Henry is great

I need to remember to just never come to this location. Pretty sure the only job requirement for…read morehere is "do you hate propel?" Never run into issues at any other USPS location. But have never had a positive encounter at this location.

*Drop off * Super…read moreeasy drop off for mail/letters and up to medium sized packages Customer service Straight forward and clear with ypur packaging needs. Professional staff yet friendly! Parking Meter parking but there is a 12 min space for quick in and outs.

I had a package that was supposed to be delivered by USPS. The day of, I get a noticed at 6 in the…read moremorning that my mailbox was too full and they couldn't deliver, but would try again. That's fine - my apt. mailbox is small, so USPS usually either stuck it in the package box or delivered at my door. Later that day, I get a note in my mailbox stating that the mailbox wouldn't fit the package and I could either have it redelivered on another day or go pick it up. I went online and scheduled a new delivery date. Got a confirmation email and thought everything was settled. New delivery date came... And went. Package still showed as new delivery date scheduled, will be delivered on scheduled day. This went on for three days before I just contacted shipper and asked them to send me a new one as I figured it was lost now. My new package got delivered two days later thru a different carrier and the status on the 1st package was still the same. Two weeks after that - status on package changed to lost and then returned to sender, all within 20 mins (timestamped). Interesting... Anyway - I would not recommend this location. Not sure why my package was here as this is NOT the closest one to me, but I'm sure it has to do with distribution lines. Even before this, I'm always worried about my mail and it's been lost numerous times before. Be careful if you need to send/receive mail from this location.