Short Story: YES! GO HERE!!! OWNER IS AN EVERYDAY HERO. Long Story: While traveling through the…read morearea last weekend I had true emergency need for a notary and overnight mail. I went to not one but TWO nearby competitors who could NOT help me... and then, Mission Wrap & Mail to the rescue! Friendly, Helpful, Professional, Fair Price, Open Saturday... and above all... there when I needed them. I am thrilled to report my emergency need was met and problem was solved AS A DIRECT RESULT of having found Mission Wrap & Mail... had I not found this place and this solution, my deadline would have missed and I and my family might have suffered a significant hurt as a result.

Excellent service and super great pricing. I definitely recommend. They have great deals on P.O…read more Boxes also

This FedEx Office location in San Juan Capistrano has been my absolute 'Go To' spot for over 15…read moreyears, as I worked for Apple, Pearson K12 Learning, Savvas Education, Professional Training Associates, Elton's Bookshelf Inc and K20 Associates Inc. Not only is their customer service exponentially better than any competitor within 20 miles, but their professional knowledge and ability to meet tight timelines on critical projects unlike any place I've ever worked with in South Orange County. I've used them for shipping, printing, collateral, and workshop materials and have NEVER been disappointed. They consistently recommend cost saving alternatives as well. Thank goodness for the talents and capabilities of this exceptional company and its highly talented team.

WORST CUSTOMER SERVICE EVER! THEY NEVER ANSWER THE PHONE!! Tried to contact them regarding a…read morepackage Fedex lost and could never get anyone on the phone. Package arrived over a week later, after the order was cancelled because they didn't know where it was. I was not able to get my refund for over a month.

Service Treat me really good…read more Thank you so much you'll be back quality Excellent

Very helpful that the UPS store has notary Monday-Friday. The notary was very helpful, nice and…read moreefficient. Thank you very much as I love being able to get everything completed; one stop shopping!

Paper Annex is an absolute gem. It is so much more than a paper store. They offer FedEx shipments,…read moreUSPS, DHL, and UPS services, and they are authorized shippers for all of them. They have gifts, stuffed animals, seasonal items, greeting cards, and the highest-quality specialty products you can imagine. It feels like a charming gift shop and a full-service business center all in one. I was there looking for 24-pound legal paper for an important document, and no one else had it. Not FedEx, not Staples, not any of the big-name places. Paper Annex had exactly what I needed. I will never go to FedEx again. They make copies, you can print using their Wi-Fi right from your computer, and they also offer professional notary services, custom packaging, gift wrapping, mailbox rentals, scanning, document shredding, and copy and print services. It truly is a mailbox and shipping center on steroids. For entrepreneurs, this place is a dream. The service is outstanding, the team is professional and warm, and the atmosphere is absolutely precious. Plenty of parking, high-end gifts, and the kind of care that makes you feel like you're in the right place. I absolutely love Paper Annex. This is my new go-to for everything.

A Mistake I Will NEVER Make Again…read more This morning after dropping off my kids at school, I hopped online to see if there was any JellyCat Authorized Retailers in the area as both my girls expressed wanting a certain one for Valentines Day. Luckily, there was one close and it was currently open. I walked in to Paper Annex, there was one gentleman at the counter, I saw where the JellyCats were located, they didn't have any Valentines Day ones out so I asked, (Who I believe is the owner Scott) "Do you have any of the Valentines Day JellyCats available?" He replied "Oh, yes we have them, we have had for some time but, we are not putting them out yet though" I thought to myself (seems odd to not put them out to SELL THEM) but whatever. So I asked. "When are you putting them out" In comes from the back and older blonde lady, who I am assuming is his wife Colleen & she says, "we are not putting them out til the 15th" I Replied, "Oh Weird, I thought it was the 13th as I had seen at some others shops that are not in the area posting about them" She replied, super snotty and said, "well, we are not putting them out til the 15th, people come in and buy them all up and re sell them" (she acted as if she thought I was trying to do that, based on the fact maybe, I'm a husky dude with tattoos and doesn't look like a Jelly Cat collector) "I Replied I thought online that they were out now" She told me "Well, we are putting them out on the 15th" I said ok Left this store and will NEVER return. I am not reseller I am a single, widowed dad of two girls that was trying to get a jump on getting their valentines day gifts early. I hope she's (Colleen) is ok with her wrong and semi discriminatory assumption of me along with her POOR CUSTOMER SERVICE! All good Scott & Collen, I tried to support your small business. You wanted to be rude and unkind. I hopped online to JellyCats website Got what I needed Shipping was free & I NEVER have to come back into your business. Cheers!

The staff is friendly and helpful. The service is reliable and the location is convenient.read more

Great service always friendly. I have been a customer at AIM for more than 10 years. They have a…read moregreat print center. Also they give personal service. They keep my mail for me when I go out of town. Mike the owner has done a great job building his business.

Great customer service. Went in and they boxed everything for me. Super happy with what they…read moreprovided!

Julie is the awesome owner and this is a full service shipping and mailing center. It's…read moreconveniently located in San Clemente with easy parking. She has a lot of cute greeting cards!! She's also a notary and you can reach her anytime

They are not as experience as they tell you over a call. As a company advertising as one the…read moreleading passport photo requirement, we ended up in LA with wrong photos for our EU passport. We paid for 2 sets of photos for almost $60 that had to be tossed out.

You will receive expert and sincere service here! Needed to send a very important legal document…read morequickly and found here. The woman helping me couldn't have been more kind and efficient. I will drive farther to frequent this establishment because of her kind professionalism. Additionally, it's a full service location with PO Boxes for rent, a cute area for last minute gifts or cards and of course packing/shipping/mail. Don't hesitate to use this business for your mailing/faxing needs!

Small family run UPS. They very nice and professional. I must say one of the kindness UPS stores I…read morehave ever been in. Had tor return an Amazon package and get a document notarized. They knocked it out in less than 9mins despite having a packed customer line. They were not only efficient but customer friendly and professional to everyone. I will definitely make this my go to UPS store for all future needs.

I hardly ever write reviews, but when you come across a place that provides exceptional service it…read morejust seems warranted! This is by far the best UPS store that probably exists anywhere. It's exceptionally clean. The staff are so kind and helpful and they never make you feel like a pain even when you're bringing in 900 Amazon returns. Wish more businesses provided this kind of experience for their customers. You can tell they care and enjoy helping people. Thank you!

Shoutout to Brian in the Printing Department for the amazing customer service. He made the…read moreexperience so easy picking up and getting something printed, really made my day with how stress-free it was picking up stuff for a party I am hosting this weekend. Thank you Brian!

Came to Staples print center to print a few invitations for a party. The good thing is that they…read morecan do same day. I called ahead and wish they had told me that I could have emailed, but now I know. I will admit that I was a bit confused when I arrived. They have a computer workstation and several printers, but I had a specific need. The woman working there seemed a little unhappy and overworked. It appeared like they needed more staff. I had to physically flag her down to get help. I felt bad for her because she seemed to have a lot going on. It would be nice if there were more signs with direction or a staff member available for customer assistance. The team member ended up being really helpful once I got her attention. Overall they did a great job and being able to get your prints same day was amazing!!

If you're looking for a storage look no further . Very clean well maintained facility . Also Brandy…read moreand the crew are extremely friendly and very easy going . You won't be disappointed . This place isn't some run of the mill U-Haul . If you want a clean place to store your belongings where they will be safe and watched over by great people grab a unit .

Brandy was great in helping us get the storage unit we needed. Highly recommend pouch, they are…read moregreat to deal with. Best in the area! Their complimentary moving truck came in clutch, and saved us a bunch of money and effort in renting a uhaul.