Oh man! Never have I been to a friendlier office. Daryl is so upbeat, friendly, and efficient! I'll gladly drive 4 miles to this post office instead of my city's post office read more

If you need to renew your passport here, look for ALIDA. She is very helpful and very patient attitude. Thank you so much ALIDA

Excellent customer service and a breath of fresh air. They allow walk up service with regards to passport processing. I was there this morning at 9:45. Passport services start at 10 AM. They saw my need and said no one else was in line so they took me early. How refreshing! Darrell was in charge and very knowledgeable about the process. He put me at ease and even got me to laugh at myself. Took care of the whole process in about 10 minutes or less. If you look at other postings, they are consistent with this location. This office is a good one and deserves to be visited. Don't go to the Downey office on Firestone, their service is horrible. Come to the Santa Fe Springs office and you will be very pleased. read more

Stars are all for Daryl. Its a joy coming in and getting my stuff done efficiently and with a great attitude.

Frank is amazing! Dude knows what he's doing. This was the 4th post office my boyfriend & I went to. They had extra passport copies out (renewals/new applicants). He was the coolest & most efficient employee we ran into out of 3 other USPS. I'm sure it gets busy & sometimes it's not your day, but he wasn't rude or mean to us. He was able to help us both out w/new passport & a renewal in 15 min. Thanks Frank!! Your personality & awesome service made our day. Glad we ended up at Santa Fe Springs USPS. read more

I have been to many post offices that have the standard greetings, long lines, the stench of the building's age and some what of a depressing feeling due to the lighting atmosphere. All of the above mentioned will not be seen or felt in this Post office. The greetings from Mr. Daryl is above the standard good morning, his attitude toward customer care was beyond expectation. I arrived at such a good time because there was no one in line. This post office is surrounded by plants and trees so there's a sense of a good atmosphere. Pretty well lit compared to the other post offices. Which makes you feel alive and energetic. I was recommended to this place for passport processing. It was done so quick and was processed within minutes. Never have I met someone whose great attitude resembled one of a role models. He's attitude was so positive, that i truly had an amazing day because of him. Great attitudes are contagious. read more

I went to paramount post office to get a passport only to find out you needed to be there an hour and half before they opened to get a number. By the time I got there at 945 (they open at 930) they had run out of numbers. I went to Santa Fe springs postal office and what a difference. I was out of there in less than an hour. No appt needed and no numbers. Customer service was awesome. read more

I've never done a passport renewal outside of an embassy so this was kind of strange for me. I never knew the system was so outdated and weird. You'd think with something as sensitive as your passport we'd have a better system by now. Anyway, looked up all the services and offices, this one seemed to be the best and it was! went in around noon. Absolutely NO line, they helped me with my paperwork and photos, making sure everything was in order. The friendly gentleman taking my picture took a couple for me and let me choose the one I liked and the lady helping me with payments even waited patiently while I checked to make sure my checks were still live. They don't take credit payments like I hoped they would but Still an awesome helpful service. read more

To my surprise they only help residents of Santa Fe Springs get passports. I thought as a U S citizen I could use any post office for services. No not according to the rude post office employee who answered the phone. Also I need to make an appointment o yeah and in person. What hell is happening to customer service hear . I'm sure their post master knows this. What a shame government employees just don't care and that's why the Us post office is loosing so much money because of employees who don't give a #×!+ about their job . This bad customer service reflects on poor management attitude and more on the postmaster. I hope this is help full information so you don't waist your time with this post office. The worst review I have ever giving. So Sad.... o yeah been on hold to complain about this for 23 minutes and counting. read more

This is my third visit here to this post office, every time I come the service is friendly, the staff is smiling and personable. The man who works here with glasses always ends up helping me and he is super friendly! I thought it was just him but today I saw an older Asian woman, a Hispanic woman and an African American woman and they were ALL so helpful and polite to customers. Usually you see grumpy mail workers but this staff is way different. I went to the Fountain Valley location with my boyfriend a month ago and everyone there seemed like they hated each other and their jobs, serious and catty with one another lol. This staff does a great job, I get fast service here even when there is a huge line during lunch hour they work hard to get things moving. I appreciate this post office and I am glad they have such good staff. read more

Passport hours are till 3pm we got here before 3pm and the girl working there says it ends at 2pm? Customer service is horrible. I don't recommend anyone to come here because that same girl had told us last time it ends at 3pm. She just didn't want to do her job. She should be fired. I would give 0 stars if I could read more

Daryl is the MAN! Defiantly makes this a great post office for all my mailing/travel needs. I went in here today to get my passport and every customer that came through the office he treated with the most helpful and respectful manner. read more

I'm glad i came here. Downtown long beach post office sucks. But coming here was easy and quick. Daryl was nice he did his job quickly but didn't rush anyone. He even took us early, the passport office wasn't open till 10 but he took my application at around 9:30 and i was out of there at around 9:48. quick, easy, and they were not rude here. I would recommend people to come here. :] read more

After going and calling different locations trying to get info to obtain a passport we arrived to this location and greeted by Darryl. I must say that after being frustrated and upset Daryl's customer service just enlightened our day and made our experience so much better. We went and got my sons passport and he made it so easy. Took his picture and made our transaction so smooth. I must say it's hard to find this kind of customer service now a days especially at government agencies. Keep doing what you do Darryl! Thanks. read more

This was the most fun I've ever had at a post office! The service is great, super fast and thorough. Darryl is AWESOME! Friendly, happy, energetic and charismatic... The kind of service you will probably never encounter at any other post office. I will go out of my way to come back to this post office even if it's slightly farther away than the others. read more

Who knew a post office could be deserving of a five star rating?!? I recently realized just how close this post office is from my home so I decided to try it to mail some items! I arrived with my three kids and to my surprise there was no line! I was greeted by a pleasant gentleman Daryl! He was so kind of humorous while helping me out. He greeted others as they walked in and let them know someone would be with them soon. As someone who frequently visits the post office I am so happy to have tried this location out. read more

Daryl, Daryl, Daryl... A plethora of knowledge, good vibes, quick help and a genuine desire to be helpful! The rest of the staff are awesome too! The short wait times, even when the line is long and great service make it totally not suck to go the Post Office! read more

Came in to take care of the passport process. I was assisted by Frank and his level of service was impeccable. I had a unique experience with my previous passport and he was able to answer it to the best of his ability, given that it is a very unique situation. Waited about 20 mins to be helped since they were short staffed. Frank constantly apologized for the delay. His level of service made me forget that I waited 20 mins. I don't mind driving from Downey to Santa Fe Springs for the Post Office. read more

This is not your typical post office. They were very friendly from the minute we arrived, despite a line. We were helped with our passport application process in a timely manner. Daryl is the best! No question was a dumb question, and he was very patient with us as he walked us through the process. It was the best service we have ever experienced at the post office and worth the drive from Montebello. read more

All I have to say is wow! Great service, sense of humor and very friendly and fast. Passport service is A+! Will definitely be coming here again and recommending. read more

Went in to apply for my passport which I was dreading. But everything was so fast and staff was super friendly.

This Post Office has the best service by far from all the other Post Offices I've visited in my life. Went to the Norwalk PO around noon to get my passport Applications processed for me and the fam but they only do them until 10 am, but there is a note that on a door advising you about the SFS office. Upon arrival we were greeted by Darryl and he knew exactly what we were there for. Darryl was great to work with, very funny and on top of everything. He got us in and out of there as quickly as possible. He has the best attitude I have ever encountered from a Post Office employee. Even though I live in Norwalk, I think I'll be bringing any Postal services here instead. Peace Out! read more

Stopped by the post office in Bell Gardens to renew my passport and the girl told me they don't do that service there. Thanks to yelp found this location and Daryl was awesome! I've never been to a post office where someone gives you such great customer service! Keep it up Daryl!!!!!! read more

This place was awesome...from the moment we walked in to the moment we left. Their customer service is wonderful!! If you want excellent service, then come here! read more

At approximately 12:20 pm the post office truck (truck#0218322) pulled up in my area to deliver mail. At about 12:45 pm I looked out my window and the lady was still sitting in her truck with her cell phone in hand. For 25 minutes she was just sitting in her truck in which during that time deliver the mail. Finally at 12:50 pm she came out of her truck, and headed towards the back of the vehicle to sort the mail and retrieve to start her delivery. Lately, I haven't been receiving my mail like I used to and I can see why. read more

Best post office ever. Service is quick, friendly, and consistent everytime I've been here. Daryl is the man, coolest guy ever, he's made paying for postage and getting passports a breeze and actually very enjoyable. The other staff members are really nice too, can honestly say this is the best post office I've been to. Highly recommended. read more

The staff here is great! Daryl is super nice and helpful. I definitely will be returning to this post office again

Going to the post office is never fun, but if you have to make a visit, I highly recommend this post office. I was on a time crunch to get my Passport and Darryl was super helpful. Everyone complains about their passport picture but Darryl assured me he would take a great pic, and he didn't disappoint. Because I couldn't get out of work until 4, by the time I got there it was very close to closing time, but I was in an out with plenty of time to spare. I take care of all my postal needs at this location. read more

Most upbeat post office I have ever been too. The workers here are friendly and funny. And above all, Very Helpful!

Karen provided us with great customer service. She was was so nice in helping us get our passports.

Daryl is probably the only government employee that deserves every single penny of his salary, great customer service, without him I'd definitely consider this place 1 star. It's big and plenty of PO boxes, Po box lobby open 24/7... Busy time is from 11-11:30 am. The lines get long during that time, I understand places get busy but if u peek in the back you can see managers sitting down with no urgency (managers help the line by assisting with pickups) ... Long lines are a consistent problem, they need to improve on their shifting for this time frame. read more

Daryl is the man! Came here 'cause of the ratings on Yelp and wasn't disappointed. Daryl is the difference, he is professional, knowledgeable and friendly. It's rare to find places and specially government offices that provide you with excellent customer service but at this location Daryl is a difference maker. He provided me with excellent service. He makes he's work fun and is happy to help customers. I got my passport with no issues. Thank you Daryl! read more

very nice customer service. always welcoming. easy access drop off location.