A lot has changed in eight years. Mostly because of Internet traffic and shippers cutting into post…read moreoffice requirements. Now I can just walk in at any time, and mostly be the only customer there. Sometimes two or three people, but the line goes a lot faster than years past. A LOT can happen in eight years. Not to mention they took away the lobby after 7:00 p.m., and also the drive through drop-off outside, just so you know. That was convenient, as often I just had one or two things to mail. Maybe I was too lazy to walk the twenty feet to the door. The usual stock of shipping materials. No, don't ask for tape. You have to buy your own. And also, did you know it's illegal to take first class shipping boxes and reverse them so as to get free boxes?

a supervisor named jessie verbally threatened me telling me " he knew where i live" is a terrifying…read moreway when i tried to complain about 8pkgs my usps driver picked up 48hrs ago & have vanished. he also verbally attacked me & hung up

It pains me to write this review but the experience my son had here this afternoon needs to be…read moreshared. Teaching young adults life skills is a must. And bringing something to the post office to send out is one of them. When I had my son return an item via mail he took it to this location. Upon his arrival he was met with an employee (named Soo) who was on her phone. Being that this was my son's first time at the post office, he brought his item to the counter where the employee rudely told him he needed to tape the box as it wasn't secured already. He did just that and came back to the counter where Soo abruptly told him he needed to write down on a piece of paper the "to" and from". He went back to the other counter, wrote down the "to" and "from" on a paper just as he was told to and came back to the counter where Soo was. Mind you, the office was not busy and there was no line. He was met with more rude responses from Soo: "did you not write down the to and from? It needs to go here! You need to cut it in half and tape it here! Do you have more tape? Never mind! I'll do it myself!" Basically it comes down to this: Be nice to others. What ever happened to customer service? What ever happened to helping others and treating them kindly? Sure, this was my 17 year old's first time at going to the Post Office but like I've always told him, there are many ways to say something. Your tone of voice, your attitude and your countenance says a lot. Soo - it is clear you do not like your job. Maybe you are having a bad day, month or year. Don't take it out on customers, especially someone you might think you can have your way with just because they are younger than you. My son was kind, didn't talk back to (which he clearly could have) but he was respectful and did everything you said. But your poor and unprofessional attitude is a reflection of the United States Postal Service. Shame on you for taking out your frustrations and poor attitude on my son. Ending note: if you need to go to the post office, choose another location. Do not go here.

After being told at Wedgwood post office that they could not issue my PM express refund that was…read morenot delivered by the guaranteed delivery date in their local office and unavailable online, I was advised to call USPS Customer Service who could. The USPS agent told me I was given incorrect information and advised me to request a refund online or go to a local postal office for an in person refund not necessarily Wedgwood. The postal clerk at Lake City was efficient and well informed, issuing my refund after having me complete a refund form. I could have saved time had I gone to Lake City office first.

Staff at my local post office super helpful and friendly. Shout out to Eric who helped me today…read more He explained it's better to come in and check with them whether flat rate is worth it. Makes sense. I mailed a package to my mom and he compared the rates for me.

I live close by and usually stop by on a weekday in the morning to avoid lines, and so far it is…read morepaying off.. this post office is small and in need of some serious interior updates, but the equipment works, and the employees get the job done with smiles and courtesy.. On my last visit, I was the only customer and received great customer service that had me on my way in less than 5 minutes.. Of course I'll be back..

Came to mail out some holiday cards! Plenty of parking in the lot, service was quick and friendly…read more We had to mail some letters internationally. Overall, a fast and nice experience.

I visited Wedgwood postal office today to request a refund for a PM Express which has a money back…read moreguarantee if not delivered by the scheduled delivery date, which was the case with mine. I was told by a pleasant clerk this is not done in the local offices or online, he directed me to call customer service and they will issue my refund. I did this and was told that yes, the local offices can issue refunds and he should have done that. The customer service agent advised me to complete a refund request online or go to another local postal office to receive my refund. I chose to go to Lake City postal office where the postal clerk was well informed and efficient, having me complete a refund form and promptly refunded the cost of the PM express. Had I been helped at Wedgwood, my time would have been saved from calling USPS (waiting 15 minutes to speak to someone) and then having to go to Lake City for my refund.

Absolutely the worst junk people working at a desk. I came to pick the order up. Damos or old…read moreglasses guy took my id to get my order. Then he asked for the order number which I did not have as I ordered on Canva. Old glasses guy started yelling at me rather than helping for no reason, he did not want to help me and started servicing the other client besides me. I told him to chill out, I'm a client he is an employee don't give me this attitude. Today I visited your FedEx Office location to pick up an order under my name. I walked in, gave my ID, and started giving my order number. The employee kept asking me for the number even though he had already been holding my ID for about two minutes. The email from Canva clearly states: "1. Tell a storeperson you're collecting a Canva order. 2. Bring this email as proof of purchase. 3. Orders are held for 30 days." I showed the email, but instead of helping me, the glasses guy gave me attitude and started raising his voice, getting nervous and impatient. I told him calmly to chill out -- I'm the customer, and his job is to help, not scold people. Then another employee, Casey, jumped in and immediately became verbally aggressive. He raised his voice, put his hands up in front of me, and escalated the situation for no reason. It got to a point where I felt the need to start recording just to protect myself. As soon as I started filming, Casey said he wouldn't give me my order while I was recording and went to the back of the store. I kept asking for the manager's name, number, and for my order so I could leave. After I stopped recording, Casey finally came back out, asked for my name, and handed me the order. Turns out the order was already under my name and didn't require any number at all -- meaning I was yelled at by two employees for absolutely no reason. This behavior was unprofessional, hostile, and completely unnecessary. I'm requesting that this incident be reviewed, and I would like the store manager or district manager to contact me regarding appropriate action so situations like this don't happen to other customers.

Service request! You need to call fix the bathroom seat. The place is nice and clean. Everyone is…read morevery helpful to!

Due to mail and package theft in my neighborhood, which seemed worse than ever during the pandemic,…read morea friend recommended opening a mailbox at Park Postal in Ravenna, where she has a box herself. It was an exceptionally good idea. I no longer worry about whether my packages or mail will be there when I get home, nor due I have to worry about putting holds on deliveries while I'm out-of-town. The staff at Park Postal takes care of it all. If I'm gone for an extended trip, they'll even package up my mail and send it to me wherever I might be. I have shipped packages through them less often, but have found them to be courteous and efficient when I do so. As part of having a mailbox at the facility, I also get a couple of dozen free copies a month, which I use sporadically, but still enough to make it a nice added benefit. Also, and I think this is really important: the staff is always friendly and courteous, including the owner Chris. They usually greet me by name, and if I have packages being held, they'll usually go back and get them unprompted. Great customer service!! If I could give them 6 stars, I would.

I needed to pick up a large and bulky package and lug it back to my place a few blocks away on a…read morehandcart as I didn't have easy access to a car. The staff was so kind as to help me secure it to my cart and was very efficient in helping me get my package. I'm so glad to have such a nice place to pick up packages in my neighborhood.

I've had to come to this post office a couple times since moving to the area and as far as post…read moreoffices go, this one is very nice. Just as evidenced by the overall score of this location (and most Usps locations) it's not usually a pleasant experience. In fact, you may dread going there. You gotta go there, not because you want to but for some reason you have to. Well both my visits the attendants each time were very nice and patient with me. Which goes a long way, particularly when they aren't being incentivized. This post office is located nicely too, the area usually isn't too busy, there is a parking lot with a fair amount of parking on and off street and the actual building is on the bigger side, as I've seen some small post offices. So while I don't go often, if the folks at this Usps can make my day slightly easier, I'll certainly take it.

I stopped getting my mail and was not notified. sick. I submitted a complaint and called this…read moreoffice 100x before getting any information about why. Over the course of 3 days with no one picking up the phone, finally my knight in shining armor emerged from the fog and picked up the phone. i was speechless and for a min i had forgotten why i was calling in the first place. not really sure why they even have a phone number if its answered 1 out of 100 times. keep up the good work!

Always find parking and woman normally working there is great and nice to speak with a minute! I…read morehaven't had a problem for the 8 years I've been going here.

I did not take photos, but the postal agents are all very friendly and easy to deal with!…read more Thank you for your hard work!

Note: this is not reviewing their shipping services…read more I had driven past Sip and Ship sites for years, Ballard now shuttered, and Greenwood remained open. However, their 2/25/26 IG post caught my attention with regards of their version of Cafe Besalu's ginger biscuit. Direct quote: "reimagined by our talented baker Emma in our little bakery corner. She's perfected the texture, warmth, and that signature ginger sparkle." Some background info: Cafe Besalu was a beloved pastry shop in Ballard from 2000 - 2017. When the original owner and his family moved to Spain, the shop was sold to Herkimer Coffee, which then later closed the site permanently in 2023. Their 3/2/26 IG post literally got me in my car..."Flaky. Buttery. Perfectly spiced with that subtle ginger warmth that makes you pause mid-bite. This isn't just a cookie. It's a little Ballard classic - now freshly baked, ready, and waiting for you." I was able to get a parking spot close to the shop, never been until that morning. I was literally floored that this indeed had shipping and retail areas, but also an actual cafe with onsite seating - cafe tables and a window facing counter. But oh my what stopped me in my tracks was seeing the pastry case. I haven't seen such a lovely display in awhile. It seems most places, product are stacked, messy display case trays full of crumbs and pastries askew. Clearly head baker, Emma, takes full pride with the variety of baked goods nicely curated. I was told that the ginger biscuits were just pulled from the oven an hour ago. I purchased two of them and also one each of the peanut butter cookie and ginger molasses cookie. Heavenly scents permeated my car as I drove back north. The ginger biscuit had a nice tender, moist crumb. The Homie savored this the same day and brought him back to his childhood. I ate mine the next day and it was superb. Perfect distribution of the candied ginger warmth and that notable bejeweled top texture. Delicious! The ginger molasses cookie had that perfect balance of crisp edges and moist chew. The sugar exterior literally sparkled when I photographed it while on a road trip stop. The peanut butter cookie was ginormous and was very delicate. It had broken into five pieces. It was relatively thin, had a sandy texture, and subtle peanut butter flavor. The Phinney Ridge - Greenwood - Ballard neighborhoods has quite a collection of indie cafes and bakeshops. I'll have to say that Sip & Ship in Greenwood provided that gotcha moment with their high quality, fresh baked goods. Note to self - they have shipping and notary services too. But those baked goods....definitely, I'll be back!

I went there for notary services and was helped as soon as I walked in the door. Very nice people…read more Stopped to browse all the cute stuff they had.