The clerk was very kind. She answered all my questions. The line moved quickly. One of my best post…read moreoffice experiences ever!

Your driver can't read! Totally visible sign asking to NOT ENTER DRIVEWAY. Why? Because we have a…read morevery difficult drive to get out of. Ya, he found out. NWXT TIME THE DOG COMES OUT.

INCOMPETENT…read more **update: 5/29/26, informed delivery says they delivered my package and left it in the parcel locker. Nothing in there. This is not a package I can lose and replace. It's $500-700 in value and they messed up. USPS Wilsonville, you have ONE job: distribute mail in mailboxes. How can you f this up?!

I made an appointment to get a passport and waited weeks for the time to come. I read all the…read moredirections carefully and had all my paperwork ready. They made me stand there and wait for the exact time of the appointment, even though they weren't doing anything else. The passport appointment started out OK, until they revealed something shocking that they hadn't advised me about in any of the instructions: The only payment they can take is cash or money order. This is a crazy requirement considering the high cost of a passport, and no one carries that kind of cash with them nowadays. I made a mad dash to some banks and my home and somehow managed to scrape together the cash. But when I returned to the post office, I was informed that the passport person had simply run off without saying a word to me, and now there was no one there who could help me, plus it would take weeks for me to get another appointment. This office robbed me of hours of my time and accomplished nothing. I drove 15 miles to find a Post Office with people who actually knew what they were doing, and they were able to get the whole thing sorted out even without an appointment. As a final bonus middle finger, I have no idea if I owe them money for the pictures they took, since they bailed in the middle of the process. I called them to ask, and their phone just rang and rang. No answer and no voicemail.

This is my go to Post Office because the access is easy, it's near Costco (so I got gas then came…read morehere,) and it's always easy. All I had to do was mail some important documents to DOJ for the state for my job and a gift for my bestie in CO. The staff is extremely friendly here, versus the downtown Beaverton location, and I have never waited long. Service is on point. And hey it's cheaper than ups and FedEx. I ALWAYS get tracking!!!

What can I say... it's a post office. So I can't really give them five stars because everybody…read morehates going to the post office. It's right up there with going to the DMV or for some people, even the dentist. However, I don't think it's fair to give this location a one or two star rating simply because going to the post office is generally a pretty miserable experience for everyone no matter which way you slice it. That being said, as far as post offices go, I feel like this is one of the better locations. I've never had a bad experience that related to any of the people who work here. If anything, it's only been because of having to wait for a while due to there being more people needing assistance than there were employees available to help. But that's just the nature of the beast. So if you have to stop by a USPS location anytime soon, I just want to say a) I'm sorry for your loss, and b) go here instead. It will make the pain a little more bearable, I promise. PS - A special shout out to Dawn at the front counter who helped me with shipping my packages today and made the entire process quick and painless. Thanks, Dawn! :)

Always quick and efficient Amazon returns at this location! I usually see 2 persons assisting…read morecustomers.

I was denied service. It wasn't due to behavior. I didn't ask them to ship anything illegally, or…read moreship anything hazardous. They just had a blanket policy. Before visiting, I would see what their views on your items are. I do not know if religious items are offensive to them. They may be recovering alcoholics and refrain from shipping wine as a moral stance. Maybe their political views are contradictory with your items. In any event, before wasting your time energy or gas, make sure your item meets with their approval.

F*** this place and their delivery people. I had a 700$ package with a signature required on it and…read moreyou F*** Faces couldn't even ring a door bell. Thank you to the guy who helped me at the desk here but for F***'s sakes get a grip. Literally over heard the manager talking about how they had 10! Missed or missing packages on 5/7/26....wtf..take a wild guess when my package was sent back to the sender...5/7/26. Idjits

I've been standing here for 20 minutes , rang the bell 3 times and no response. I can hear people…read moretalking and working behind the door and it's 10:30 AM on a Wednesday. Wow.

I want to be clear that Huyen is single-handedly the reason for this poor review. She has been rude…read moreand condescending to me each time I've had to ship something out and I've observed her treat others this way too. I would give her a pass if it were one visit, but this is every single time. Not sure if there is a shortage of folks who want to work a government job at the post office, but I can't help but feel that Tualatin post office could hire someone better in this customer facing role.

This is not the usual USPS location I go to but out of convenience, I stopped by on a Friday…read moreafternoon. There were about 5 people in line in front of me. There was only one person working so it took about 30 minutes for me to get to the front of the line. I overheard the worker saying they are understaffed. Customer service was not great. The worker was rude, impatient, and seemingly burnt out when I got to the counter and needed to ship off a box. Unfortunately, I would not recommend this location.

**An update to my previous review. After doing everything…read morein my power to make sure delivery isn't by FedEx when I purchase items I had no choice. My package was reported as "out for delivery" on a truck yesterday. I waited all day. At the end of business they sent a message that it wouldn't be delivered till today. It is again "out for delivery" and says it will be delivered between 9-1pm. I tried calling, I tried writing to make sure it will be delivered otherwise I need to pick it up early tomorrow so I can travel with it. No resolution other than "wait and see if it's delivered". The ratings are for the service itself and it doesn't seem they've addressed it in any way. Have had zero issues with UPS, USPS and all other delivery services. Always issues with delayed deliveries from FedEx once the packages arrive at facility for delivery in Oregon.

Lazy drivers take packages to offices and not individual apartments as they are paid to do.read more

Sara was so helpful and friendly Great customer service!…read more I will be back for all my postal needs Thank you!

I come to Postal Connection frequently. I've dropped off packages for pickup, paid to ship…read morepackages, and utilized the notary services. I've always received excellent customer service.