I visited this location to mail a small clothing item that could easily fit in a small envelope. I…read moreselected a Priority Mail envelope and politely asked the associate if it was the correct option to use with my prepaid label. Unfortunately, the interaction that followed was both unprofessional and upsetting. The associate responded in a condescending tone, asking, "Do you know how to read?" and repeatedly quizzed me on the labels in a way that felt demeaning. While I understand that I had selected the wrong envelope for a ground shipping label, the way this was communicated was inappropriate. When I asked what I should use instead, I was told I could purchase an envelope and tape and that I should "come back more prepared," with a suggestion that I use materials from home or at my workplace. At the time, I was the only customer in the store, so there didn't appear to be any external pressure or reason for the dismissive behavior. I don't mind paying for necessary supplies, but I do expect to be treated with basic courtesy and respect. This experience left me feeling very uncomfortable, and I was genuinely upset by the interaction. Due to this experience, I will be avoiding this location in the future. I hope management addresses this, as customer service should reflect professionalism and respect at all times.

This is not the usual USPS location I go to but out of convenience, I stopped by on a Friday…read moreafternoon. There were about 5 people in line in front of me. There was only one person working so it took about 30 minutes for me to get to the front of the line. I overheard the worker saying they are understaffed. Customer service was not great. The worker was rude, impatient, and seemingly burnt out when I got to the counter and needed to ship off a box. Unfortunately, I would not recommend this location.

I went in with my income taxes all sealed up, return label, I needed to send them certified, return…read morereceipt. I've had so much trouble with the rudeness of this particular branch that I avoid going to the counter at all times. I only use the kiosk. There is a employee there named Paul who thinks he runs the place and is incredibly snotty, rude, condescending, and basically just a know at all. I've had encounters with him before. I made a complaint and talked to some gal at that Branch over the phone, and then I reached out to operations management which Jessica provided me with the email. After I told him my story he never ever ever responded. This is our postal service at work, you got to employee who most likely runs customers away, and an operations manager who doesn't return emails. This is why nobody wants to use USPS, they would rather use UPS and FedEx who are in my experience over the years the friendliest nicest people you could ever work with. Avoid LO.post office if you can

This was my first visit to the Lake Oswego Post Office…read more While there was a fairly long line when I entered, I was impressed with how quickly the team at the post office managed the line quickly, with a smile and expertise. My turn came quick and I was created with a smile and a very helpful individual. This may become my preferred post office going forward not only for the convenience of Location to home, but because of the service level, efficiency and smile!

Most of the reviews here are relating to drivers etc NOT this actual location and the people who…read morework here. I've been coming here for years and the employees are SO nice and helpful!

The staff at this ship center is fantastic. They are totally helpful when I have done a shipment…read more They are also totally helpful when I have had a shipment held at this Lake Oswego location, in order to have a secure pick up of a valuable parcel. FedEx systems also manage shipments better than brown. They hold shipments in a secure location such as this at no additional charge, easily with their on-line app. On the other hand - - - Anytime brown does anything extra, they want to charge you more, even when I am having a shipment held for pick-up and by doing so, I am saving them from doing an an extra trip to do a delivery with a signature required parcel. Brown is stupid beyond belief in this way. I wish everyone used FedEx, they are so much easier to work with ! ! ! Note, also, I have never had FedEx damage a shipment, and Brown has damaged a significant percentage of shipments they have carried. I actually bias my purchases from companies that use FedEx and avoid dealing with brown. . . .

Sara was so helpful and friendly Great customer service!…read more I will be back for all my postal needs Thank you!

I come to Postal Connection frequently. I've dropped off packages for pickup, paid to ship…read morepackages, and utilized the notary services. I've always received excellent customer service.

Service is amazing I believe it was Jazmine who helped me she was so helpful and took her time,…read moremade sure I got my triple a discount even though I always forget, it's a fair price to send something to my son overnight I always use them, I have used most of their services, sending packages, laminating important things, they even helped me figure out how and what I needed, if I can suggest something please ask them before just grabbing a package as they are very differently priced and I thought my husband was ripped off come to find out he bought the really expensive shipping box

I might start coming here just to hang out. These ladies are awesome! Outstanding service with a…read moresmile and totally unjustified and extraordinary patience with my bumbling efforts at a return. I'm returning today to send a package containing a very fragile birthday gift. I am confident it will be packed and handled with care. These people are experts at what they do, and super nice about it!

I set up a courier for an early morning delivery to a business and realized the next day that the…read morebusiness didn't open until later in the afternoon. Courier Direct looked at the business hours before scheduling the courier and saved us from not having our package delivered or having to schedule an additional courier. We are extremely impressed by their customer service and the price is extemely reasonable. Would highly recommend.

Absolutely a pleasure to do business with! Delivered a table and 4 chairs for me from Portland to…read moreSalem for a price that was beyond reasonable. They were very prompt about returning my calls, and everyone I spoke with on the phone was friendly and welcoming. I will definitely be doing business with them again, and referring them to everyone I know.

Great service and great customer friendliness. I always feel welcome and that I will get the…read moresupport I need.

Got this location mixed up with a different when needing to drop off a package. Arrived around 6:05…read morethinking they closed at 6:30. Someone who has a delivery box here let me in with her. I went up to the counter and the old lady immediately was so mean about it. Had a nasty attitude and arms crossed when saying "we're closed did you look at the sign?" I said oh but it says 6:30 online I just have a pre paid to drop off and she in the same rude aggressive tone then told me the systems shut off, which store I must've thought, and while this was pointing towards the door. I understand having closing duties and the system being shut off for the night, but being in a customer service job and treating customers like this is not okay. On top of that her and another woman were just standing at the counter yapping. Not even actually doing any closing duties like the guy that was vacuuming, and he was actually nice! When I was young I worked retail for six years and never would've fathomed speaking to a customer like how she did. Easily could have said, "Hey sorry we're actually closed," in a nice tone and I wouldn't be needing to write this review. An honest mistake of store and now will never use this UPS location again!

Clean store, useful services (including document shredding), and the staff is always friendly.read more

$2.99 to tape a box?????? Come on!!!! Went to the one down the street... great people and customer…read moreservice was on point. Skip this one and go to the Lake Oswego one to return Amazon. They will treat you so much better than the one in West Linn.

I've been having to get some things printed lately and I discovered the group at the copy center is…read morefantastic. Martin has been nothing short of wonderful helping me select the proper papers to making sure everything came out just as I was hoping. They've earned my repeat business.

Lower the prices! They have raised their prices recently and are astronomical. I couldn't…read morebelieve it. For notebook paper?? Everything was extremely expensive.