I came in to drop off 50 packages (Yes i know 50 packages is a lot, but all the postage is prepaid…read moreand I just need them to be scanned in). The worker proceeded to tell me the max she can scan in is 10 at a time. This was a blatant lie, I've gone to other locations and scanned over 100 packages before. She directed me to the self kiosk for some reason? I just walked out. Please get better staff

Post office not open during posted hours. This is not the first time it has happened.read more

I have had the best experiences going to this specific post office location. Everybody who works…read morethere has been so kind and helpful. Once in a while, there will be a line, but it typically moves very quickly.

They changed the tracking to eliminate their wrongdoing not getting a signature on certified mailread more

Always closed when they are stated "Open". This place is a joke!! Employees are rude and act less…read moreke you are bothering them!

This office is never open based off posted hours. They always close a few hours earlier than posted…read morewith a sign of staff shortage. Call before you go especially after 4.

I've had repeated issues with this post office ignoring my outgoing mail. Every time they deliver…read moremail, they put my mailbox flag down without taking the outgoing mail that's clearly sitting there. This went on for over a month. Instead of addressing it, they eventually left a note saying they "don't use that type of mail service." That makes no sense considering they deliver that exact type of mail to my address regularly. If there are limitations on what they will pick up, that should be clearly communicated -- not ignored for weeks. Extremely frustrating and unprofessional. And to add. Instead of waiting a month and feuding with me over the mailbox flag next time put that sticker ON THERE IN THE FIRST PLACE. Absolutely disgusting

What part of "Do Not Bend" do they have trouble with? USPS carriers are some of the laziest…read moredelivery workers of any company. They will find every way to "stuff" any size packages into your mailbox as long as they don't have to get out of their vehicle. And when they do have no choice but to step out of their vehicle, they will leave the packages leaning against the part of the house that is closest to their precious car seat. Sometimes leaving it leaning against the wall next to the driveway or on the ground in front of the garage. But the front door? No way. Can we just abolish the post office and expand UPS or FedEx? At least they will exit their vehicle to deliver a package.

Hours say they open at 8:30am. I was there at 8:30 and stayed for 10 minutes- they never opened…read more I saw this sign that said ring bell for service before 9am - I rang it multiple times (hearing people in the background) and no one answered. Very unprofessional.

Excellent Post Office except for Jeff the clerk. Very surly. Often have lines with only one clerk…read moreworking. I was in the other day and there were 3 other people in line. Jeff was serving a passport customer and there was no other help. I heard Jeff say to a Supervisor when she asked why the long wait: "They can go to a different post office". Wow, Very poor attitude for a public servant.

The ladies that work here are top notch ! They take the extra time to make sure you are not over…read morepaying by using the Flat Rate packaging! You are in & out! ! Efficent kind & courtesy!

The postal lady Anna is not very friendly and didn't seem to want to tape up a box. Which I've…read morenever had that issue at that post office. Terry is always very kind and nice and always accommodating. She rolled her eyes and sighed because I wanted my tracking receipt.

Went here again this week and was helped by another very nice, young guy who assisted w/ carrying a…read morevery large DIY package containing a mirror. I just wanted a quote because the post office bowled me over with what they were going to do me in with when it came to their oversize Parcel Post package surcharge (just under $70 total w/ delivery confirmation and $100 insurance vs. $15 for the standard P.Post package/weight charge). UPS charges would have run about $60. I put sending the mirror out on hold, but did not realize I didn't have to waste my time packing that irregular sucker myself (and what a PIA it was). Per the nice UPS Store guy, If you buy the packing box/materials from, and ship with, them, they will pack it for you. I'd always thought the actual packing was an extra charge and avoided going that far before. Good to know! Oh, and per my BF, the UPS shipping place in Pontiac has a real cranky older woman who hassles him everytime he ships out an Ebay package. I advised him, as I would advise you, to make the trip to this store in Waterford to minimize any and all aggravations.

I can't enough good things about this location. All the guys are nice and acknowledge you right…read morewhen you walk in door. Ben help my husband and I get paperwork notorized today, he was great. Extremely nice and pleasant. I love this store!

The store was open on Sundays, which is valuable. The manager who is working there understood…read morecompletely what we needed and took care of things in a very pleasant business like Manor you would go back to this particular story, even though it's a little bit out of the way of our regular UPS uses.

We have used this store for shipping and Amazon returns consistently. They are friendly and very…read morehelpful. Last week I needed to ship a large package to family - and needed it packed. I took it in Tuesday morning and my in-laws were opening it and setting it up on Saturday, as promised! We will continue to use this location.

Watch what you pay for! They scammed me out of $76.00 for insurance that I declined. I was a…read morefrequent customer but I'll go one block down to Packmail from now on. I asked the manager lady today what the charges were for as it only says "service options" and she claimed that she didn't know what the charge that they charged was for, she raised her voice and proceeded to give me the wrong number to the UPS store customer service. She said they charge the fees. The way I see it is they scammed me out of $76.00 then lied right to my face about knot knowing what the charge was for. I wish the package would have gotten lost and they would have had to pay out the claim for being crooks. Stay away from this place, I will be!

I needed to ship a package and the UPS store was my first choice. I've never had a problem and all…read moremy worries and questions get resolved quickly. The staff has always been quick to give me advice on how to save on my shipping costs. I love saving money and they help figure out the best price with the quickest delivery option. Offering the tracking number helps me and the customer track the package and anticipate delivery. I've only had to contact customer service one time and the issue was a misunderstanding on my part but the customer service dept was kind and understanding. I especially like how quickly I got through when I called. Every delivery I've received has been on time or early. Love the UPS store and the Delivery services. Give them a try and you'll be happy you did.

The owner, Seth is his name, is committed to his customers. I once had a package delivery delayed,…read morewithout UPS's explanation. He contacted them, started an investigation into why the package hadn't arrived by the predicted arrival date. This was an important delivery that I'd paid a premium amount to be assured it arrived on time . When UPS still wasn't able to follow through( most times they can deliver on time) and the delivery was delayed from Friday morning arrival to the following Monday, Seth informed me that he would fully refund my shipping cost. He honestly felt bad that the delivery was not on time. He OFFERED the refund. I didn't need to negotiate a refund. What a pleasure to work with an owner who shows stellar character supporting his customers. Not often seen in our world. He has all my future business..

Great experience. They helped very well throughout the whole process I was there and are incredibly…read morefriendly. Amazing people and service.