I visited this post office after receiving a notification that I needed to verify my identity in…read moreperson and this post office was open early which was great. I parked on the street around the corner and waited 15 minutes behind some woman being assisted at the window. There seemed to have been an issue with her package which added to the wait time, however, the employee remained polite. Once it was my turn, the employee assisted me quickly and was friendly. Great experience, minus the wait.

If you're looking for a guide as how NOT to run a business, look no further than the Post Office in…read moreHackensack, NJ. I needed to send some important papers to a business in Hackensack. I mailed them out from Rockland County, NY at a little before 10:00 AM on Wednesday morning. Since I was using Express one-day mail the fee was $28.75, with delivery guaranteed (or money back) on Thursday. I had also requested that a signature be obtained, which was included in the price. The package was delivered two days later on Friday at a little before 11:00 AM. That means that the 25 mile trip took 49 hours to get delivered. The icing on the cake was that there was a note on the USPS tracking web site that my signature request had been waived. When I contacted the post office I was told that I was not entitled to a refund since a delivery attempt was made at 5 minutes to six on Thursday. I call BS on that; some lazy delivery person was just covering his/her butt. That is further believable since they went to no effort to get a signature. Thanks for nothing, Post Office 07601.

You stand for endless minutes waiting for clerks whom you hear laughing in the back and avoiding…read morethe front desk. Not that I blame them. Here you find the kind of older women you see fighting over an uncredited $0.50 supermarket coupon. I have one hunting down the unknown postman who failed to deliver her mail. "A man in Bermuda shorts."

Licia Silverman was the most professional person! She helped us effortlessly as we went in for…read morepassport renewal for three different people. This is the second time she is renewing our passports and we walk out happy everytime! If you need quick and efficient assistance I would definitely recommend Licia!

The service in bogota nj usps location is getting worst and worst…read more Date 2/04/26 it's 329 still not open after lunch etc 5 people waiting out here Cristina

Nice service- This post office is very quaint. I was running errands, and found this gem. It is…read morevery easy to drive pass. This post office is connected to the bank. What I liked about this post office is the ease of parking at the door, they did not have a line, no long waits. The clerk was very friendly, efficient, and fast. This appears to be a neighborhood post office, wherein the postal clerk knows everyone by face or name. I gave this post office four stars based off the ease of parking, friendly service from the postal clerk, as well as the ease of mailing off my package. This was as perfect of an experience that anyone can have when going to the post office. I went around 3:30, and it was perfect. If I am running errands in the area, I would definitely go to this post office, and I recommend giving it a try.

If I could leave a zero I would. Worst post office to deal with. Carrier delivers my package to…read moreanother address in another town.... What brainless idiots are being hired? The Postmaster doesn't care.... I'm seething!!!!!! Who can I call????

They need longer hours and to be open on Saturdays. Plus the carriers haven't delivered any of our…read moremail for at least the past week and another week back in August. In my opinion, they suck butt!!!!!

A small post office where the mailbox is and windows are only open for 2 hours on Saturdays and not…read moreon Sundays, I'm not sure what the point is with opening so few hours.

This Post office is sort of hidden which makes it quick and easy to conduct your transitions…read more Unfortunately, only 1 or 2 staff on site. They are helpful, and courteous. The store doesn't have many items as a normal sized Post office store would have. It gets the job done, just be lucky to walk in to an empty store.

Got cursed at today by Ayesha smith saying "GET THE F OUT", along with continuous verbal attacks…read morewhile I was walking to my car, I have encountered discrimination verbal attacks from her, she refused to scan my valid prepaid packages several times, b/c of what appears to be her personal hostile feelings towards me and my ethnicity, while the supervisor & other workers there have scanned the packages. USPS, pls investigate all one star comments regarding this worker. Many has testified on Google reviews here to being mistreated.No human being should be treated in this manner as you can clearly see here that I was not the only one. DISGUSTING. Makes me want to vomit encountering such being. Feel physically ill every time I leave that post office. Got ptsd from her & her horrendous actions has affected my physical well-being.This needs to be taken seriously. Usps headquarters in Washington DC even stated on what grounds is she refusing to scan my packages.It appears she needs a punching bag & that's what anger management and therapist are for, not using customers as your toy to play with & vent at.Get your professionalism & ethics right. I have obviously experienced these attacks b/c I stand up for my rights and isn't it funny how every time I escalate the issues (even directly to the postmaster) and tell them directly to stop, it gets worse. I will not tolerate any mistreatment and abuse. She also has the ignorant audacity to make verbal attacking remarks that I'm not a good seller! The ignorance behind not knowing anything about the selling business while I have thousands of 5 star reviews which has a high comparison to to the 1 star reviews she has then let me tell you that your customers here appear to state that you are the terrible postal worker lol. My selling business is none your business, just do your job. Also 1-3 days priority mail shipping time on the label is NOT THE order processing/prep time, that is USPS timeframe in which they need it to reach the seller from the day it is scanned. She was not aware of this in her statement. usps does not always meet their shipping timeframe with so many delays. Then according to your statement against me as a seller, usps must not be a good delivery service since it doesn't meet their own criteria of delivering between 1-3 days in priority mail. I guess all customers should start refusing priority packages delivered after 1-3 days, the way you refuse my packages. When you make a statement, make sure you state existing facts with actual proof on your website. Another incident here she made a scene in front of people saying "you're banned here, GOOGLE IS YOUR FRIEND!" lol after she had been scanning my packages for years. She refused to scan my packages. I don't think she realizes that she doesn't own usps or customers.I've stood in front of the other clerk & the postmaster was on the other side where he can hear everything and the clerk took a phone call but said "HOLD ON, I'm trying to get RID OF A CUSTOMER". (This counts as another attack)He said this right in front of me (of course when there were no other customers for witnesses). They see me everyday so of course they want to get rid of me.At this point, people will be banning themselves from this place to avoid such horrendous treatment. Of course they would want to ban people who reveal their wrongdoings & fight for their rights or how else can they continue venting at customers? After writing this review, I wonder what the next attack will be LOL She also stated I have an issue with a lot of things but yes, I will have an issue with mistreatment, being targeted, attacked, retaliated against, false policies created to attack me, discriminated...list goes on. So does everyone else here who stated they had an issue with the treatment received here and by Ayeshia. Piece of advice: maybe if you stop attacking/discriminating against me, making up non-existent policies, creating/escalating ridiculous issues for customers and actually finally do your job in a decent manner then there won't be any issues. It's easy as 1+1

Very good costumer service. Passports process is fast as long as your prepare with documents. The…read moreasian lady is very efficient. She does a very good Job keeping up.

Been here a few times and have not had issues with the service. As mentioned previously, it's…read moreusually the customers that cause delays, not the staff. The building is run down and dirty. Had a P.O. box here for a while, and it was reasonable as these things go.

I have pretty much minimal expectations when it comes to any post office, however this place…read moremanages to fall even below those. Shockingly impolite staff at this location. Recent example: I came in with an envelope, placed it on the scale and said "just a receipt, thanks". The clerk then stared at me and the envelope and back again for about 10 seconds before scanning the label. Just bizarre. If not for the convenient parking I'd definitely be going elsewhere.

Mailing out time sensitive material (license renewals for food establishments). 17 letters (so far)…read moresent back as "unable to forward". Time sensitive material which was mailed 3 weeks prior! These are businesses that even as I type this are THERE, all of them!! I went to the post office annex, was told "this is route 12, oops someone must've put them in the wrong tray" Oops?!? Are you kidding me??? When I told them (Englewood Post Office Annex, 55 Smith Street) of the mailing being time sensitive I got a shrug of the shoulders & sorry. Now these have to be hand delivered! Pathetic!!

Once again, I am trying to get daytime mail delivery. Our mail now comes sometimes close to 8 PM…read more The "postmaster" does not take calls and never seems to be around if I stop over. It seems like her car is out. I complained to a carrier and he told me they are trying to get mail delivered the same day! How bad is that? How about our City Manager getting involved here?

This is one of the only post offices I know in Northern NJ open past 5pm. There may be others but…read moreit's the only one I know that's open late. During the week it closes at 7pm. I also like that it has an open self service lobby, so if you need to go after hours it's available. Parking is ample too. It's weird that it doesn't come up when you google search for NJ USPS open late. But I'm glad I remembered that it's here. It's saved me when I've been in a bind more than once.

I have known this guy forever because he worked at another location. I feel welcome when I go in…read morethere and the other employee she tolerates me because I always have some big box or something and I had to go at 6:45. She even helped me charge my phone because the eBay label I needed it was on my phone. Clean. Always friendly, always courteous both of these guys rather all the employees there, especially the older guy.

Shipped me the totally wrong item. I returned the item and they then claimed it was not what I had…read morereceived. I had pictured that included the packaging that it came in. Now they won't refund my money and I bought the item through Amazon! I am out over $1,800 and have to work through my credit card company to reverse the payment. Total fraud. Be very careful.

One of the worst services ever, they take extra money in the…read morename of customs and don't update you on the delivery. Reply two days after asking for update took more than a month to give me delivery updates and even after that I did not receive my package. As an international student don't ever use their services.