I picked up a wifi-router YESTERDAY - completely untouched the shrink wrap still on with receipt…read moretaped to the box. Discovered it won't accomplish 2 Gb so I returned it this AM. THIS STORE REFUSED TO REFUND TO MY CREDIT CARD - STAPLES "Cash" (store credit) only. Definitely a violation of their own policy. Presume they just couldn't figure out how to do it so they just said "no". DO NOT USE THIS STORE.

A big thank you goes out to Mike this week for taking the time to help me with a return. Staples…read moreBusiness Advantage was downright rude when I tried to make the return over the phone. I came to the store, Mike dialed them, told them about my experience, and I was given a return and refund confirmation by email. The phone call took a while but Mike hung in there and got the job done. That's what retail is all about - great service!

The service at this location is the worst I've ever encountered. I walked in here wearing shorts…read moreover the summer and the attendant said "didn't your parents ever give you a coloring book as a kid?" Because of my tattoos. They are rude, snarky, offensive, and overall unhappy people. I'd happily recommend driving to the Spring Street USPS for better service. Also, unlike UPS, they don't tape your packages. The attendant printed my ticket then said I either have to buy tape or an envelope to mail my (boxed) items. I said I'll just go home and tape my box, and he paused and looked at my like I'm stupid. Why should I pay more money when I have tape at home??? Also why wouldn't he have told me this before he printed the label as I opened the box in front of him?

shipping packages out daily and The staff here is professional are great to work with. The cost is…read morereasonable for the requested service.

Given the relatively close proximity this place is to where I live, I feel an irrevocable…read moreobligation to talk about it. Except...there's not much to talk about. It's a UPS, it's efficient, and it's mostly convenient. Mostly. See, there's actually one thing I really, REALLY hate about this location. Just one. And that is....the parking lot. I think.....yeah. I think I may hate this parking situation more than Brussels sprouts. In short, it's tiny. Cramp. Like...seriously. You practically need a clown car to fit into their compacted car spaces. Plus, it doesn't help that half the drivers in NH evidently can't park for shit. And as a New Hampshirite, I am embarrassed to say that. But, I digress. If you've been here before, then you know exactly what I'm talking about. More than once, I've had to drive right into Popeye's parking lot just to circle back around and find a parking space that didn't have some idiot ostensibly double-parked. I could go on and on and I understand the actual business themselves has little power over this ridiculous situation. But, it is what it is. And I think people should know what they're getting themselves into. Fine for all your UPS needs, but painfully vexing for parking. I'm giving this UPS 4 compact parking spaces out of 5.

Brought my breakable in to be packaged and shipped here. The 'paid packaging and shipping service'…read moreincluded no padding, no bubble wrap and a taped together box. Zero protection for my item -a ceramic elephant worth a ton of $. Left the item to be packaged and no insurance offered by employees. it arrived shattered. Store won't assist/replace the damaged item, corporate also unhelpful. If you have anything you care about or is worth money at all don't use this store to ship and definitely not to package. Would have left a zero star rating if I could. Don't make the same mistake I did. I have since messaged with corporate and fielded calls from this business and nothing has happened for resolution. I would skip this store if you have anything at all of importance or value to you.

This place is run by friendly and efficient people. I have…read morenever had a problem there and I use their services often.

I was at the UPS store at142 Lowell Road, unit 17 in Nashua, NH…read more I wish I could give this store a 10 or at least the young gentleman that helped me.... The reception and service I received from Quenton Maynard was excellent. I couldn't have asked for better. I would recommend this store!!! Thank you Quenton

I used The UPS Store at 1734 Lakeview Ave in Dracut for several years. I needed a mailing address…read morefor a business located out of state. Their service has always been very professional and quick to respond to questions and needs we may have had. Their hours and location are also very convenient. I would recommend them to any individual or business that wants the benefit of having a street address rather than a PO Box. Their service is excellent.

I can't take a photo of the package with the shipping label? Really. This is how I prove I shipped…read moresomething. Massachusetts requires printed notice if you want no photos in your store. You also wanted to charge me $160 to ship an envelope that really only costs $21 to ship- terrible service. Stay away if you desire customer service.

These guys came through big time. A trucking company we hired dropped the ball and Bullet Courier…read morehelped us out. Thank you for a great job and easy to work with....

I was looking for a reliable and affordable option that could bring my materials that were left…read morebehind at my office to a meeting I was having in New York city tomorrow morning. They responded immediately to my request and the courier just picked up my materials ALREADY and I should have them today!! I could not be happier right now. I will be sure to use their service again.

So I'm a veteran and some of my meds get overnighted using UPS. I was supposed to receive my meds…read moreon Saturday here we are Monday night and I don't have my meds several phone calls later to the absolutely frustrating UPS automated system and nothing is resolved. I think I would have received my meds faster if they were being delivered by a douchebag riding horseback using a lantern for vision.

Why did my package from NY go to Mass then Nashua NH center, and I live within 15 miles of Nashua…read moreand sit for 3 days only to find out they sent it to Dallas TX. WTH ????

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

If I could give Anton's movers 100 stars, I would. I felt that the move was in good hands from the…read moremoment I requested a quote for my daughter's move. The pricing was very reasonable. Tony made the scheduling extremely easy. When Nick and Dima arrive on the day of the move, they made the whole experience seamless. They helped with with complicated and heavy items. My daugther felt that her belongings were truly cared for. I would highly recommend Anton's movers to anyone planning a move. I wish they had an affiliate in the west!

Paata and Sasha were amazing from pick up to drop off. Extremely efficient and willing to work…read morethrough snow. Packed up something things for us as well. Our move was from Quincy, MA to Jersey City, NJ. I would hire them twice over.

Extremely helpful. No wait time on the phone. Employee was very helpful. Thank you USPS.read more

Terrible service. Twice I went there to pick up a package and they couldn't find it. Just gone!…read more-5