Patti and Keith have made this store neighborhood friendly, they even have a little table and…read morechairs with crayons and coloring books. Also very organized and the service is top notch. I never think of going anywhere else. They have anything you could possibly need to get your shipping done and help you. Even if you have trouble downloading a label at home, they will gladly show you how to do it there. Tabitha and Ryan are so friendly, always a big smile! Great staff!!! it's a pleasure to go there. Bev Brown

I really really really miss Patty!!! Sorry if I spelled it wrong... Patti? Anyway, I miss you!!!!!read more

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

I use these folks all of the time - especially so during the pandemic! They've been great to work…read morewith. They're extremely reliable. I've sent them to some odd places (shopping malls, suburban homes, long drives from Boson) in addition to local offices. They're always solid. They keep me updated on what is where. Billing is always emailed within 24 hours. Love them. I just got on yelp to find their # again and I'm cracking up at the bad review posted by a person who called and requested the messenger service and didn't have the job ready when they showed up(!!!). That is ridiculous. Of course they weren't too happy - their time is literally money! Geeze.

This was our first time using this courier service, and the driver was not very pleased after…read moreseeing that our package was not ready for pickup. Granted, I understand you have other orders to pick up and drop off but you're still getting paid for your time regardless. The dispatcher/scheduler woman I spoke with, Jane, was understanding and we ended up not using the service after all since the item wasn't ready for pickup. They still charge you of course so be mindful of that. When I told the scheduler, Jane, that the driver was not easy to work with and not friendly she didn't even apologize and just went "uh huh". All in all, I don't know if I would use these guys again - or if you are to use them, make sure you have all your item(s) ready for pickup when scheduled otherwise they'll jack you in fees and the driver can be a complete jerk to you.

Worcester Express has been the courier for my company's drop off and pickup mail services for the…read morelast few years. It has been a pleasure working with Matt and team who strive on reliability and efficiency, even when the drop off or pickup location for my business changes. The value for Worcester Express' services is strong. Matt and team are very personable and it's been a great relationship in the past that I look forward to moving forward. I would highly recommend Worcester Express.

Worcester Express Courier service really stepped up to the plate and delivered! Traveling in from…read morethe west coast and Needed legal documents picked up within the hour...rush hour on a Friday, of course. Matt immediately set the pick up in motion and Got the job done efficiently and professionally. Worcester Express doesn't take credit cards and the package was being delivered before our flight arrived. Matt suggested payment arrangements with us so that the job could be completed and our business transactions were not interrupted at all. Great service and communication!

I used this courier service last night for a last minute project in Boston, I found the service to…read morebe great and the price very competitive. Highly recommended

I have used Neighborhood Parcel for the past 5 years and they have been great. Living in the UAE…read moreshipping charges could get quite costly but they always worked with me to get the best price ahead of time so there were no surprises. They were always quick to respond and did so with a good attitude. Should I need mailbox services again they will be on the top of my list!

I have shipped a few things here and I have nothing but good things to say about it…read more First, they have all the quotes and info right in their system so they were able to answer all the rate/timing questions I had. Also, whenever I need the packing materials they have them right there in the store and they don't mind helping me secure whatever I'm shipping. They are much easier and more helpful than the post office and I really like going to a local/family business over one of the bigger chains.

We ship quite a bit of or product out. These guys are our go to Fedex drop off location. They get a…read moresmall amount for every fedex package they take in. I'm a firm believer in supporting local businesses. I've never once had an issue shipping anything with them. My only reason for 4 stars is due to their highly, overinflated cost on USPS shipping. A book of stamps that should be 9.80 was 13.00.

Amazing Service. Polite, positive as I was worrying eased my mind. Fast service. Recommend highlyread more

I needed furniture delivered to my apartment from West Elm on short notice, and this team really…read morestepped up. Everyone was super communicative and helpful. Even though the movers were doing jobs across the Greater Boston area all day, they were still efficient and considerate and, more importantly, got my stuff from there to here in the same condition I bought it. I can't recommend them enough, and I'll also note that their rate is definitely reasonable. Their white glove service was top notch and I didn't have to break the bank. I'll keep them on my short list, for sure.

1/29 waited outside for 20min for them to open. Online says opens at 8am. sign on door says 9am. 20…read morepast 9 still not open. When you run a business you need to maintain your post your hours. Better call before you try to go here.

Only location in area that does FedEx and UPs since the affiliated stores are a bit further away…read more Always have a great and efficient experience