Great! Tho gyt it would take forever, it didn't. Friendly staff. Got the job done. Would definitely…read moreuse this one next time, before others.

Victoria was extremely helpful and kind helping me manage my mother's three addresses after the…read moreevent of my mother's death. It was a very confusing situation. She told me Dan also caught the problem as well and was helping. I owe them both many thanks. In fact Victoria was so kind I almost cried! Please give them both a raise. I am so impressed with them. I noticed everyone in the post office was treated with respect and patience. Thank you!!!!!

9/5/23- three of the four boxes had broken items in them. I am now having a hard time trying to get…read morethe insurance money. They were antiques, but I did not get extra insurance because we wrapped everything so well. The Postal Service is just giving me a hard time collecting $300 for a total of three broken antique pieces. Quick friendly service. We stopped by to mail some packages. No line and it was quick.

I love the small town feel of this neighborhood post office! Staff are friendly and for the most…read morepart it is always easy to get quick service (ie short lines). Its also located in the Beaverdale business district so it is a convenient stop when running errands or out for coffee. They also have drop boxes in the boulevard so you can drop your mail off without leaving your car.

This is my favorite post office to visit -- never thought I'd say that. Convenient location to my…read morehome and errands, and the staff who works the counter are always friendly and helpful. This location also delivers mail to my home and we've had some hiccups there but they are always work to fix it!

I hardly visit this location but was in the area. Dropped…read moreof a package that I prepaid the label already. I had to stand in line to just drop off. There was no drop off location, line, or window. During COVID19 review: Masks are required for entry. All employees were masked. All patrons were masked. Social distance measure were in place. Patrons followed marked areas. Small office area felt tight for people to be standing around in a line. 2 employees working the front office. They were pleasant and seemed to enjoy their jobs. I was in and out of there with two customers in front of me. Nice location in the Valley Junction area. It's busy overall. And was even busy pre-pandemic when I would make a stop in the summer. I recommend if you need your postal goods and services.

i have a serious service problem. i haven't received my…read moremail in nearly a week. my mail box is one of several in a cluster of boxes that serve our home owners association (craftsman). we're in the 50266 zip code. we have keys to open our mail box and we have two keys to open our mailbox. here's the problem: neither one of them work. they haven't worked in a week. i repeat... we have not been able to open our mailboxes in a week. i've tried to reach both of your local post office centers in west des moines, ia. but, no one answers the phone. i repeat ... no one answers the phone. who do i call now? or, is this post review a waste of my time?

Mail (including my medication) regularly leaves the distribution center only to go right back to…read morethe same center for days in a row, nothing but lazy and unprofessional

Very helpful service. They went extra mile to make sure zip code was correct. Very fair shipping…read morecosts.

This Hub is terrible. Driver didn't deliver to me and 1st listed my item as unavailable to deliver…read more(claiming I was not there--I work from home and the front door was WIDE OPEN), 2nd 'incorrect address' (called and had rep put address in Google maps and it was there w/BIG RED PORCH...unmissable unless the late Ray Charles was driving) and then will deliver next day before 10:30 am. Today it was supposed to be here at 10:30 am. My company paid for next day delivery and they gave it to a contractor that has not repercussions when they don't feel like delivering. When is the public going to get tired enough to start holding these companies' feet to the fire. I'm ready, if you all are. Cost me 208 bucks per day that I miss work. Thanks FedEx. Please note in the photo that all the action happened in Grimes when it was to be delivered to DSM. Make it make sense because it doesn't make cents!

Terrible service . Often has false information as to when to expect deliveries by several days . I…read morehave often had packages left by my car and not at the front door . No door knock nothing . Packages sit at grimes for days waiting for pick up.

I cannot recommend this location enough!!! Shannon always goes above and beyond to ensure my art is…read morepackaged securely and efficiently. I am always impressed with how much time she takes for each customer and how incredibly welcoming she. She takes customer service to the next level!

I frequent this location, and the main sales associate, Shannon, is the real deal. Not only is she…read morehighly competent, but she's also a delight and is always super helpful. I appreciate when she's working - she adds a lot of value to UPS, but especially this location.