This UPS location is located in the heart of the Beaverdale neighborhood making it a convenient…read morelocation for a number of services: * UPS pick up/drop off * Printing * Packing materials * Printing Service has always been friendly, though process/procedure has sometimes gotten in the way of a great customer experience. Things to know: * Store front parking is limited to 20 minutes * The partnership with Amazon, and maybe other services) isn't rock solid. Amazon telling us that no label printing is required and having UPS contradict this and charge for printing in some instances. * The shared parking lot can be tricky to get out of. An option is to use the exit behind the hardware store to avoid street traffic on Beaver Avenue.

UPS Between Nov 17 and 19 (I'm not sure which of those…read morethree days) I sent a package from the Beaverdale, IA UPS store to my sister in Pennsylvania. The store was kind enough to package the items but after I left as they were busy. My sister texted me on Nov 21 that she received the package. At that point I had no concerns so I ditched the receipt. Yesterday Christmas 2025 I was talking to my sister and the present sent in Nov came up. What I had sent was a lighted display and a small bag containing multiple small (about 1") figurines of various items that were purchased in hospital gift shop. What she received was lighted display only. I can only guess that at some point before the packaging and sealing and sending that the small items were removed and reside in someone's house but not my sisters. BAD UPS. BAD!

When I need help with shipping, they are my goto place. I have never been disappointed with their…read morework or price. Keep up the good work.

I agree with everyone here. The owner is the nicest person. I have sent many returns through his…read morestore. He is always willing to help me tape a box shut or put the return label on the box for me. He never puts off a customer just because he was working on something in the backroom. The turnaround for dropping things is quick. He is just the best.

Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

I want to thank Steve for his professionalism and kindness. I reached out transportation services…read morefrom the Amtrak station in Osceola to Des Moines, roundtrip transportation from Des a Moines to Winterset and transportation from Downtown Des Moines to the airport. Steve eased my anxiety as a solo traveler in a new place. He was kind, professional and got me to my destinations with ease and on time.

This is literally THE WORST U-Haul and experience I have EVER had. I'm writing this because I am…read morecurrently on hold, 20 minutes going strong, still trying to get an issue resolved from last May!!! Literally MAY 2019. U-haul may be cheaper but it will just cause you sooooo many problems in the long run. I used this location to get a hitch and wiring installed. I ended up having to get the hitch FIXED and INSTALLED PROPERLY by Schuling Hitch Company off of 2nd and they had to do my entire wiring kit since U-Hauls never worked. Here's a back story and I'll try to sum it up. I called May 2019 to schedule a hitch and wiring. They were supposed to call me when the hitch was in but 2 weeks later, I still never got a call. I called back and they said they "forgot to order it." They reorder the hitch. 1 week later I call back in to find the hitch and this time, they can't find it in their stock. They order the hitch for the 3RD time. Fast forward 3 weeks and I finally get the hitch on. Unfortunately they didn't order the wiring kit that they should have when they ordered the hitch. They charged me overnight deliver for the wiring to be delivered BUT OH WAIT, they never got the kit so they have to order the wiring overnight again. (I am also coming in each time because they never called to tell me they never got it--inconvenient.) They finally get the wiring and this is June 3rd by the time I get it installed. So everything is hopefully good and everything is installed. I go to use my wiring a few weeks later and it isn't working (go figure). So, all of this time, money and inconvenience the wiring doesn't even work. I go back in and Ernaldo or Ernesto says that the wiring COULD HAVE BLOWN THE DAY HE INSTALLED IT. So I literally left the shop the day I got it installed without it even working. So they order the piece again. This time I NEVER heard back. I didn't hear anything each time I called and finally they would just put me on hold when I asked if they knew the status on the kit. I finally got it done by Schuling in September. They notice that on the right side, where my muffler is located, UHAUL DIDNT EVEN PUT THE SECOND BOLT IN THE HITCH!!! The guy said yeah you have to move the muffler so clearly they were lazy and didn't want to go through the extra work. So not only am I driving illegally without lights on my trailer but the freaking hitch isn't even bolted on correctly to my vehicle!! It is now January almost February and I am still trying to get a refund on the wiring kit that they took back and never reordered. I talked to uhaul in September and December and they said they were going to get me a refund but never did. SAVE YOUR MONEY FOLKS! THIS PLACE IS A JOKE!!!!! Also, I called back because I had been on hold for 33 minutes and the girl says "well I asked to put you on hold and you said yes" so I of course said, "yes but not for 33 minutes" and her response was "well sorry call back later" and literally hung up!! This place is so very frustrating and unprofessional.

It was a fast and easy process and there was only one employee working. Our truck did not have air…read moreconditioning but it got the job done!

I dig this place, the staff is always very helpful. They get prints done quick, they send stuff and…read morethey have supplies. It's got multiple entrances, and if you want to print or cut prints yourself for a cheaper rate you have the option. I dig the email the store option and they have always got back to me about my orders in a timely fashion!

I did not have a good experience a this fed ex, mostly due to the employee I was working with. The…read moreplace is nice, well organized, great location, etc. When I came in there was a man helping a customer and another employee who seemed to be just getting there. She said she would be with me in a moment and what felt like 10 mins later she reappeared. I explained to her what I wanted to do, which was mail a picture frame to a friend in Portland. She seemed very annoyed and was rude but she gave me some options for packaging, quoted me a price for everything, took the package and boxed it up. She came back to ring me up and the total was over $50! No where near the price she told me before. For as small as the frame was this seemed ridiculous. She explained that the size of the box-which cost $16 itself jumped the shipping up $30+ This still didnt seem right to me so I asked how much it would be through the postal service. This didnt help her attitude but she offered to refund the shipping and let me take the box next door to ship. I explained that I didnt need this huge $16 box and asked if I could return that too, she became even more impatient, said it was already packaged and she had no idea how to return it. I was on a lunch break and didnt have time to argue or ask for another employee So I picked up the box and left! This situation could have been handled much better by an employee who wasnt immediately annoyed and took the time to explain and actually help me. I was able to package and ship the item from the post office for about $10 total! Now I just have a $16 empty box, thanks for nothing Fed Ex

Mail (including my medication) regularly leaves the distribution center only to go right back to…read morethe same center for days in a row, nothing but lazy and unprofessional

Very helpful service. They went extra mile to make sure zip code was correct. Very fair shipping…read morecosts.

The delivery team notified me prior to arrival. They were professional, knowledgeable & courteous…read more Delivery and installation took less than 30 minutes. Extremely satisfied.

ZERO STARS I have…read morehad 3 separate issues with RXO, including the one I am dealing with right now. 5 years ago there were continued delays delivering my peloton bike. 3 years ago I had issues with them not delivering my treadmill and when I finally got it scheduled they sent 1 guy for a several hundred pound tread, that needed to go to the basement. Since I had to reschedule it several times and couldn't keep missing work, my 75 year old mother came over and was the only person at my house. The driver had to come back later in the day when my husband was home to get it into the house. I can not imagine what I would have done if I didn't have someone to help. Now today they have my Ikea package and missed the original delivery date giving me one excuse and the Ikea rep another! I have called the last three days and still can not get a consistent answer from them as they tell me one thing then I call Ikea to confirm and they tell them something different. If I had known Ikea uses RXO I would have driven the 3 hours to the nearest store 2 weeks ago to make my purchase. The ONLY consistent with this company is they are terrible at both customer service and communication. I was supposed to get a call back "right away" several hours ago to attempt to resolve my delivery delay and have not heard anything. It is really disappointing this company does not value customer service as evidenced by the pages of 1 star reviews as well as my personal experiences with them. Most deliveries require someone to be home and many of us do not have the luxury of missing work for a delivery that does not show up as scheduled. I feel this is so disrespectful.

After reviewing the top ratings some older than a year to dry clean -- my professional…read moreorganizational jackets, pants and blouses the service was mediocre at best, and not of the quality for the $$ I spent. I had to redo a size makeup stain myself and leave a jacket with a missing button to be repaired after the four day wait. Yes, cleaners are a fading professional breed, but service can be so much better.

They provide excellent customer service and affordable prices every time I go. I just brought in…read morepants with a stain that I wasn't sure what it was. she said the dry cleaning typically works, but it didn't - so she worked on it three times with another cleaner and it worked! thankful for her diligence and kindness.

This was a great place to get laundry done in about an hour. We only had 1 load, but you can…read moredownload an app to pay online and you control the machines from the app. It was fantastic and perfect for what we needed. I highly recommend this laundromat. It was very clean.

Nice laundromat with nice parking. Lot big enough to accommodate a tractor in the back. Offers…read morecoins to tokens as well as a mobile app that allows you to start and pay for machines via Apple Pay. Comfortable seating available as well as free WiFi.

My go to for dropping off FedEx deliveries. Always a helpful staff available. Reasonable rates as…read morewell.

Absolutely terrible, unfortunately the only good worker is the assistant manager and I'm was…read moredisappointed in my service when he wasn't there. Given incorrect information, and trying to push to get me to pay for more service. Hire people who actually wants to be there and train to know the basics of computers. Back again and it's even worse, Casey is terrible in customer service. Fed ex does not care I only go because the company I'm sending to is paying for the postage.