I've had to come here exactly twice over the last 5 years…read more Both experiences were pleasant, simple and fast. A small counter where one individual is doing all the one on one with customers. I had my slip as I stood in line. The lady behind the counter was kind and helpful. I provided my ID and slip to her as she located my mail quickly. The parking lot is small but the lot is busy.

Went in to see about having mail stopped at my rental house. the previous tenants are coming and…read moregetting their mail out of the mailbox. so I want the PO to stop sending their mail. The clerk was helpful and polite, she didn't seem entirely sure of her answer, but she did give me guidelines of the federal offense. It's our house, but her mail. She was going to give the information to her supervisor. I understand it's probably not something that comes up real often, and she will check into it.

I love the small town feel of this neighborhood post office! Staff are friendly and for the most…read morepart it is always easy to get quick service (ie short lines). Its also located in the Beaverdale business district so it is a convenient stop when running errands or out for coffee. They also have drop boxes in the boulevard so you can drop your mail off without leaving your car.

This is my favorite post office to visit -- never thought I'd say that. Convenient location to my…read morehome and errands, and the staff who works the counter are always friendly and helpful. This location also delivers mail to my home and we've had some hiccups there but they are always work to fix it!

I hardly visit this location but was in the area. Dropped…read moreof a package that I prepaid the label already. I had to stand in line to just drop off. There was no drop off location, line, or window. During COVID19 review: Masks are required for entry. All employees were masked. All patrons were masked. Social distance measure were in place. Patrons followed marked areas. Small office area felt tight for people to be standing around in a line. 2 employees working the front office. They were pleasant and seemed to enjoy their jobs. I was in and out of there with two customers in front of me. Nice location in the Valley Junction area. It's busy overall. And was even busy pre-pandemic when I would make a stop in the summer. I recommend if you need your postal goods and services.

i have a serious service problem. i haven't received my…read moremail in nearly a week. my mail box is one of several in a cluster of boxes that serve our home owners association (craftsman). we're in the 50266 zip code. we have keys to open our mail box and we have two keys to open our mailbox. here's the problem: neither one of them work. they haven't worked in a week. i repeat... we have not been able to open our mailboxes in a week. i've tried to reach both of your local post office centers in west des moines, ia. but, no one answers the phone. i repeat ... no one answers the phone. who do i call now? or, is this post review a waste of my time?

Pretty disappointed in this place. I've shipped from here multiple times and there is always 2…read moreemployees. Why do they shut down for an entire lunch hour? This has happened twice and I wish they'd stagger the times. Its hard for people who use personal lunch breaks to ship items. Update: Theres a long line. The front door is unlocked but the 2 interim doors are locked and loud music is playing behind one. Its 10 minutes past. I knocked on the door and rang the "ring for service button". Very frustrating.

This is my secret go to for post offices! It's never busy, they are super helpful and give you a…read moresmile! It's small so if your bringing a ton of packages plan a head and they will help you figure out what the best route for you to take wether buying stamps or doing packages 1 by 1. I almost don't want to review this post office, cause I feel like it's my little secret how fan and great it is.. so I'm not going to say to much more!

Worked at 2nd ave. for a few, the mail system is a very tedious matter! Wholy cow, the many…read morenumerous codes, different sizes, getting everything where it needs to go- deadlines to meet! NO WONDER YOU SEE SHOWS WHERE POSTAL PEOPLE GO POSTAL! Wow!!! You must keep everyyhing in check, no mistakes, cant afford to mess up!! Lots of mail to move to all sorts of departments!! Some so heavy, you cant get them off the cart by yourself!!! Then, when you think everything is running smoothly, you get mail that hasnt been cancelled properly, you have to manually cancel them with a special machine!! Ah, for the love of automation!! ₩eeee!! Everyone makes sure you know where to go and helps you in case you get lost!! And its not that hard to do!! I miss the many days of running through the plant and gathering boxes, or mail tubs to be ran on the line!! ; ) My name badge was always a fun item, got lost several times! But had to pay for new one enough to make me quit loosing it! Gotta Love The Post Office! Without it, life would be a beast!

Great location and is surprisingly efficient and effective (especially considering some reviews…read morelisted here). I've always been able to use the kiosk, go online ahead of time, and minimize any waiting. It's completely fine and is as intended/required/imagined/designed for. It's not meant to be a concierge level service provider.

I am so tired of rude weekend/SUB carriers. I live in an apt on a busy street that has kids. ALL I…read moreASK IS THAT THEY KNOCK SO I KNOW A PACKAGE HAS ARRIVED. JUST FOR PACKAGES. Funny, the regular carrier is wonderful. I got a package today. Lazy carrier couldn't reach 2 inches to knock. Turned out the package wasn't mine! Had he not been so lazy, I could have told him this. He also left the package in front of my door, easy to miss. So he had time to deliver the mail, scan the item, BUT TOO LAZY TO KNOCK. THESE WEEKEND/SUB CARRIERS TRY TO USE COVID AS AN EXCUSE. THERE'S NO CONTACT IN KNOCKING. THEY ARE JUST RUDE AND LAZY. I'm not asking much; just KNOCK SO I KNOW MY PACKAGE IS HERE. I will be contacting the branch regarding this

Quick and Friendly Service. Never had issues with this post office. It was also very expedient…read morefor Passport processing.

This team rocks it. Quick service and great attitudes. Always love coming in…read more Thanks!!

Tried to charge $23 for "cheapest" option when USPS will ship for $8. Overpriced and not worth it…read more Better off going somewhere else.

They wanted to charge me more than $45 to ship a box weighing less that 3 lbs going to Arizona. He…read moresaid it was the cheapest option. The gift I was shipping didn't even cost $45!! Crazy. I am heading to USPS.