My daughter is having a party to celebrate her birthday tomorrow and I needed to pick up a large…read morephoto of her in West Des Moines. The shipper sent it too late and the photo wasn't going to arrive until Monday! I explained my problem and I just have to give a shout out to Dave in the office! He is my HERO! He found the photo in the warehouse and delivered it to me within the hour!!! Thank you Dave. You made our daughter's birthday and our year so much happier!!!

Absolutely horrible. can't have anything dropped off, pay x amount for something just so this place…read moreto take it back ? I had 2 items out for shipping both the same amount of money, on was delivered and one was not. try a call to get it picked up? Can't do that. have to wait until the next business day, when once again no one will be home because if you want anything nice in this country you can't sit at home on Your ass all day, unless you're illegal or scamming the ones that are working. shit is mind blowing

This is the only post office that I have ever actually enjoyed going to. The people here are…read morefantastic and the service is spectacular.

I have the BEST mail carrier in all USA. She goes above her required service and ALWAYS has a huge…read moresmile. We love seeing her everyday. Good Job April !!! The gals in the brick and mortar also do a good job. They can solve any issue and are willing to try anything to get the mail thru.

This team rocks it. Quick service and great attitudes. Always love coming in…read more Thanks!!

My visit here was one of the best USPS experiences I've ever had. I live in Chicago where service…read moreis very impersonal so I was blown away when I received the attentive service from the lady who served me. She was a sweet lady (clerk #19) who took the time to give me an honest quote on my package (which was large in dimension). Thankfully despite the dimensions of my huge box (3 feet by 2 feet and 6 lbs and 11 oz) didnt cost me extra and I only paid $12.15 for 2 day shipping which included $50 insurance and a tracking #. I was expecting to pay much more so ti was a pleasant surprise. While waiting in line I noticed people processing their passport applications with the USPS staff here (by appointment only). This place is a great one-stop shop to handle your shipping and passport needs.

My passport had an error in it so I filled out paperwork and went to this post office to get…read moreanother picture. Walk ins are available at this location from 1-2pm so I arrived at 1:20. There was a long line and only one person doing anything passport related. As I stood in line she saw I had a passport and promptly told me she didn't have time to take anymore passport pictures. It was 1:30pm at this point. I explained walk in service was from 1-2pm but she said too many people were ahead of me and she didn't have time. She also acted as if I was a bother to her. It was apparent she wasn't going to help me after I tried to reason with her so I wound up leaving without getting helped. It was hard for me to get there at all due to some difficulties I have and to be treated like that only reaffirms my lack of faith in the USPS.

The Waukee US Postal Service employees are always kind and helpful. They are patient with…read morecustomers, yet work quickly so the lines move swiftly.

Great! Tho gyt it would take forever, it didn't. Friendly staff. Got the job done. Would definitely…read moreuse this one next time, before others.

Victoria was extremely helpful and kind helping me manage my mother's three addresses after the…read moreevent of my mother's death. It was a very confusing situation. She told me Dan also caught the problem as well and was helping. I owe them both many thanks. In fact Victoria was so kind I almost cried! Please give them both a raise. I am so impressed with them. I noticed everyone in the post office was treated with respect and patience. Thank you!!!!!

Amazing service. Very personal experience. Very detail…read moreoriented. Very clean. Priced well. Copies and notary service were well explained and performed.

Tiffany went beyond expectations! She took her time explaining directions and app checkout…read moreprocedures for my UHaul Rental! Gratitude!

My go to for dropping off FedEx deliveries. Always a helpful staff available. Reasonable rates as…read morewell.

Absolutely terrible, unfortunately the only good worker is the assistant manager and I'm was…read moredisappointed in my service when he wasn't there. Given incorrect information, and trying to push to get me to pay for more service. Hire people who actually wants to be there and train to know the basics of computers. Back again and it's even worse, Casey is terrible in customer service. Fed ex does not care I only go because the company I'm sending to is paying for the postage.

I cannot recommend this location enough!!! Shannon always goes above and beyond to ensure my art is…read morepackaged securely and efficiently. I am always impressed with how much time she takes for each customer and how incredibly welcoming she. She takes customer service to the next level!

I frequent this location, and the main sales associate, Shannon, is the real deal. Not only is she…read morehighly competent, but she's also a delight and is always super helpful. I appreciate when she's working - she adds a lot of value to UPS, but especially this location.

I think his name was Toi...he was extremely helpful and knowledgeable. I would HIGHLY recommend…read morethis location, especially if he is working. Doesn't hurt that he's easy on the eyes

O starts. I had an online scheduled appointment today for notary services. I walked in told the…read morelady why I was there. She advised they don't do those services. I attempted to show her my appointment confirmation and she told me she did not care. I asked to speak with a manager (to complaint about miss leading online appointment scheduling do they could correct it) she refused.also would not give me a phone number or take my information. When I asked to get her name she also refused. I emailed the store to express my frustration and advise them of her poor attitude to which their response was EVEN worse than her behavior. They state I never made appointments despite sending images of confirmation and decided name calling was appropriate. I have filed a formal complaint to cooperate and included their email responses. Cooperate offered me an apology and agreed they are behaving poorly. I highly recommend taking your business elsewhere. They clearly have no problem abusing their customer who were never rude to them. Press and hold to