I've had to come here exactly twice over the last 5 years…read more Both experiences were pleasant, simple and fast. A small counter where one individual is doing all the one on one with customers. I had my slip as I stood in line. The lady behind the counter was kind and helpful. I provided my ID and slip to her as she located my mail quickly. The parking lot is small but the lot is busy.

Went in to see about having mail stopped at my rental house. the previous tenants are coming and…read moregetting their mail out of the mailbox. so I want the PO to stop sending their mail. The clerk was helpful and polite, she didn't seem entirely sure of her answer, but she did give me guidelines of the federal offense. It's our house, but her mail. She was going to give the information to her supervisor. I understand it's probably not something that comes up real often, and she will check into it.

Mail (including my medication) regularly leaves the distribution center only to go right back to…read morethe same center for days in a row, nothing but lazy and unprofessional

Very helpful service. They went extra mile to make sure zip code was correct. Very fair shipping…read morecosts.

This is the only post office that I have ever actually enjoyed going to. The people here are…read morefantastic and the service is spectacular.

I have the BEST mail carrier in all USA. She goes above her required service and ALWAYS has a huge…read moresmile. We love seeing her everyday. Good Job April !!! The gals in the brick and mortar also do a good job. They can solve any issue and are willing to try anything to get the mail thru.

Great location and is surprisingly efficient and effective (especially considering some reviews…read morelisted here). I've always been able to use the kiosk, go online ahead of time, and minimize any waiting. It's completely fine and is as intended/required/imagined/designed for. It's not meant to be a concierge level service provider.

I received an envelope with 2 important photos enclosed. There were two huge stickers that stated…read morephotos were enclosed, do not bend, fold, crimp, or crush. The mail carrier didn't pay one bit of attention and bent the hell out of my pictures. They were pictures of my little sister that passed away in February. Bent to hell. I've been trying for 3 days now to contact my local post office but nobody ever answers. I think they need to refund my money for my order. This is the worst post office in Des Moines!!!

Staff have been there awhile, so move quickly and efficiently for postal needs. Character count.read more

After all of my years in big cities, I entered with low expectations, but this post office combines…read morekindness and pleasant staff with a full-service operation, so it exceeded all expectations! Great customer service, quick lines, has everything that you would want in a USPS offering. My staff person went out of his way to get the stamp type that I was looking for, a Hank Aaron stamp that had recently been published.

Pretty disappointed in this place. I've shipped from here multiple times and there is always 2…read moreemployees. Why do they shut down for an entire lunch hour? This has happened twice and I wish they'd stagger the times. Its hard for people who use personal lunch breaks to ship items. Update: Theres a long line. The front door is unlocked but the 2 interim doors are locked and loud music is playing behind one. Its 10 minutes past. I knocked on the door and rang the "ring for service button". Very frustrating.

This is my secret go to for post offices! It's never busy, they are super helpful and give you a…read moresmile! It's small so if your bringing a ton of packages plan a head and they will help you figure out what the best route for you to take wether buying stamps or doing packages 1 by 1. I almost don't want to review this post office, cause I feel like it's my little secret how fan and great it is.. so I'm not going to say to much more!

9/5/23- three of the four boxes had broken items in them. I am now having a hard time trying to get…read morethe insurance money. They were antiques, but I did not get extra insurance because we wrapped everything so well. The Postal Service is just giving me a hard time collecting $300 for a total of three broken antique pieces. Quick friendly service. We stopped by to mail some packages. No line and it was quick.

I love the small town feel of this neighborhood post office! Staff are friendly and for the most…read morepart it is always easy to get quick service (ie short lines). Its also located in the Beaverdale business district so it is a convenient stop when running errands or out for coffee. They also have drop boxes in the boulevard so you can drop your mail off without leaving your car.

This is my favorite post office to visit -- never thought I'd say that. Convenient location to my…read morehome and errands, and the staff who works the counter are always friendly and helpful. This location also delivers mail to my home and we've had some hiccups there but they are always work to fix it!

Amazing service. Very personal experience. Very detail…read moreoriented. Very clean. Priced well. Copies and notary service were well explained and performed.

Tiffany went beyond expectations! She took her time explaining directions and app checkout…read moreprocedures for my UHaul Rental! Gratitude!