Walk in only on certain days, like Thursday and Friday mornings. Must have printed out forms needed…read morealready. No forms available in the facility

The postal delivery person left a notice that a parcel was at this location…read more Arrived and found a short line which moved pretty quickly. Staff were in a good mood interacting jokingly with the customers. When I gave them the notice it triggered an intense search. My staffer quickly realized something was wrong and ran a search over the tracking system. Turns out it was at a different PO. Compared to other local PO this branch was blazingly efficient. Morale was high. Recommend.

Our mailbox has been broken for 8 weeks. I've been coming here for 8 weeks and still hoping the…read moremailbox is fixed soon! They are always busy at this location with people picking up mail- because so many mailboxes in Vallejo (especially community boxes) are broken. The male staff here are always so friendly and nice. The female staff member is constantly rude to me and others. One time she went to the back and told me I had no mail. I asked her (to clarify) what address she was looking for. She didn't remember. I asked her to write down the address and she came back with mail. Another time I got her, and she claimed I didn't have a package. I pulled it up on the email, she scanned it, rolled her eyes and walked to the back. Today, I was standing at the counter, someone else was helping me. She told me to go wait at the blue door. I questioned her and she said wait over there. When the guy helping me came back I made sure to tell him that she told me to go over there and I didn't agree with that. He confirmed, if I am helping you wait at my counter. While he was getting my mail, I was watching her interactions with guest. She is rude to everyone! I was going to write a review on just my experience, I know they are busy and constantly dealing with people... but seeing that she is that way with everyone made me "need" to write this review. She was telling others that they had no mail... same thing that happened to me a few weeks ago. For a business, efficiency is key and I do not see her being efficient or friendly. 5 stars because I know one person doesn't define the whole business... but I took off the one star because I will wait longer for another staff member to help me from now on.

So my mail was supposed here, because our community mailbox was vandalized…read more I went to get our mail, and yet they said, "oh the box is fixed now." But to no avail, our mailbox still doesn't have any mail, it's been 1 month. No answers no updates, Do better USPS

Convient location for me, but unlike a normal business, Hours of Operatuin appear to be flexible…read morewithout prior notice. I showed up at 10am because that is what is listed online. Seems pretty late for the rest of America, but that is their time listed. I show up and the door is locked with lettering saying they open at 10:30? Wth. So I wait and came back later. It says both online and at the door that they reopen at 2pm. So when I arrive the lady yells behind a screen that we open at 2:30pm. Wth? Then as I get service... I received a notice that I missed a package that requires a signature. That's why I'm here. The note said it's available for pickup at this Am Cyn location. They tell me it's in Vallejo. Wth? What happened to second attempts for delivery? I went online to schedule a ReDelivery. Website says that my package is both available for this service, and not available for the service. Ultimayely, It wouldn't let me Reschedule. So I head back to USPS Am Cyn, and... finally received my package. Now I'm glad it was there, but why wasnt it with a Carrier for ReDelivery? They only made one attempt.? All this Annex is good for is buying stamps having a PO box, or dropping off a pre-paid, labelled packages. Other than that, it's useless. I only live a block away, but I'm choosing to avoid this shack in the future if possible.

During the holidays, I waited in a long line w/one clerk @the desk...even with a lot of customers,…read moreshe still remained Friendly & offered Good service...

Moved in the area and first time to use this UPS location for Amazon return and so far smooth…read moretransaction and good customer service. They also have a kiosk for self service amazon return but since there is no line and my item was a little bit bulky. Will use this UPS location now instead of the other one where I usually go in the past.

Well, the UPS store is great for UPS stuff. Which would explain my previous five star reviews…read more they claim they have the ability to process mail on behalf of the USPS. BUT. Their ability to process the USPS material is almost grossly limited compared to a real post office. So you may think their hours are more convenient than your local post office. BUT. The number of package pickups at the UPS locations is lame. Thanks to Amazon and other pressures on the USPS, they now process mail 24/7. Yes weekends, holidays, rain, shine... So if you managed to sneak your mail at the post office minutes before their closing time, most likely the mail will be picked up and sent for processing. You go to the UPS store and forget it. Your package will be stalled in transit at the store. For days. That would be Sundays, holidays. There won't be after hours pick up. And your mail will be stuck in the UPS store until the postal service arrives for their extremely limited number of pickups. But wait. The UPS store will most likely charge you more than a post office for the same service. Just go to a real post office.

Had to get some paper work printed for my mom. One of the customer service reps( nice asian lady)…read morewas real helpful with helping connect the wifi to her Ipad and printing up the paperwok. Doing yourself is cheaper but it only cost a little more to get expert help. Overall good visit, even when we had to come back and get another copy after the first one got rejected for a mistake at dmv/ AAA. Thanks to everyone that helped that day(although I didnt catch names!) Ciao for now....

The product gets done. But Front Desk, aka Faces of FedEx could use some brushing up on Customer…read moreService and Relations. Seems Gloomy , Bothered that I walked in for assistance. Yo.

So it's my local UPS store, nothing really amazing or bad about it, for that matter, lol!…read more I like how they have a self scan machine, for Amazon returns, so it does save me time for standing in line. It's your run of the mill UPS store, lol really nothing special to say about it.

I arrived 5 minutes early for my 10 am appointment, upon pulling into the parking lot I noticed…read morethere were a few women in the parking lot, they were all hugging and happy to see each other, which I didn't think much of at the time but when I got inside these 3 women were standing with the notary. It's now two minutes before my appointment and I walk up to the counter, hoping that maybe there's another notary there, and he tells me I'm going to have to wait until after these ladies are done. I asked if he could maybe charge me now so I wouldn't have to wait to do that afterwords (I've never done this before, I don't know how it works and I am recently disabled with a back injury that makes it hard for me to walk and painful to be upright in general, I use a cane to walk and I also had my two young boys with me, they are 5 and 7 and, well, if you know you know) the gentleman at the counter informed me that that's not how it works and only the notary can charge me after it's done. So I stood there, in agonizing pain, while these three women chatted it up like they were out to brunch on a Sunday afternoon. No sense of urgency, no consideration for the fact that I was waiting ( yes I made that known, but don't get me wrong, I was very nice.)... I want to make it clear that I am not upset that they couldn't charge me before hand, and it doesn't bother me that the ladies were having a conversation, none of this is their fault. I'm upset because less than 5 minutes before my appointment, they went ahead and allowed someone else to take my spot. These women were able to walk in two minutes ahead of me and take priority simply because it takes me longer to get across the parking lot than them, or because I wasn't more than five minutes early for my appointment. My APPOINTMENT!! I scheduled this time for good reason, and all they had to do was tell the walk-ins that they had a 10 o'clock appointment and if no one was there in the next 2-3 minutes then they could take the appointment slot. These women had a whole BOOK to sign/notarize, I literally had ONE page! Moral of the story- do not bother making an appointment here, they don't care.

This is a great local place to go if you need to mail or ship something. I've been coming here for…read morea while now, and every time I stop by to ship mail something, I always receive great service. I believe this place has been around for over 10 years and is family-owned. The owner is always nice, friendly, and helpful whenever I come in. It's nice having a reliable shipping place right in the neighborhood where you can expect good customer service every time. I've never had a bad experience here. Great service and a nice local business to support!

This is the third (and last time) I have used this service. Each time I was given the wrong…read moretracking number and had to go back to get the right one. This last time she was training a young woman who did not know how to type (using one finger) and getting every line wrong. It took forever! I had two items that needed to be boxed that had prepaid labels and she charged me $9 for two used boxes!! WTH! And, I did not get a receipt for the items that were prepaid. From now on, I will go to the post office or the UPS Store. My advice, for what it is worth, save yourself a lot of aggravation and do not go in this store to mail anything. She really should not be in business.

Awesome customer service!…read more Maritess is such a great help when it comes to printing out many attachments from an email and having it ready for pick up. *Email her what you want printed out, confirm with her via a phone call post sending the email, and set a time for pick up. Super easy! Support your local print and go store!

I went there for a notary service. Owners are very fast and friendly…read more Definitely would recommend uses them.

I've been looking to get my passport renewed for sometime now. Usually the moment doesn't line up…read morefor me when it comes to appointment times. Fortunately, this time I had many options to pick and choose a time to get it done here at the Rodeo USPS. Staff is very friendly and welcoming. As well as a very quick and easy process. I walked in expecting a room full of people wanting a passport, and to my surprise I was the first in line. And it wasn't as expensive as I thought it would be. I'll be making future passport appointments here going forward.

The service is always excellent! Anything you need they are always willing to help…read more Thank you!

This company changed its name to LoGO , maybe loko, very unreliable, I sent my box on Nov 5,…read moreshipment in transit to the Philippines on Nov 8, box arrived at the port on Dec 15, released from customs on Dec 27, arrived in manila warehouse on Dec 28, then it arrived in tarlac pampanga warehouse on Dec 31, I was told it will take 5-8 days to deliver to Bataan, I called on January 9, I was told again it will take 3-4 days without any stupid reason, it's already January 12, no update. I have a doubt that they're giving me the run around for the reason they lost, stole, misplaced my box, beware of this company, they have lazy, liars, unreliable workers in the Philippines

I guess every branch is different…read more I use Atlas for all my Balikbayan box needs. When someone told me about their money remittance services - and learned their exchange rate is higher than PNB (and significant-enough higher than Western Union) - I never looked back. My usual is their location in Carson/SoCal. I've done tons of transactions with them with no snags. I was due for another run and since I found myself in NorCal earlier than planned, this was the most convenient place. Vallejo has a high population of Filipinos, so it's no wonder it's right next to a few more Filipino owned businesses. Three people manning the place when I walked in - one for travel services, the other two for sending/receiving cash. They were pretty fast because the two people in line ahead of me were out and done in less than 5 minutes. I was greeted and welcomed and asked for my info. She was friendly, off the bat. I provided my phone number as well as my name but for some bizarre reason, she couldn't find my name on their system. She encouraged me to download and sign up on the AXPmobile app. I was irked at first (what for, I didn't have to do this at their Carson location) but since I had time, I did what I was told. And how glad am I that I did. Now that I have this QR code, it'll make all my future transactions with them much faster and easier. I was outta there QUICK! Great first run, glad to know they're here, not too far from home (I'm required to cross the Carquinez Bridge - no biggie!) so it's convenient enough. It's good to know it's here for when I'm in the East Bay should the need come up.