The store was clean and orderly. The clerk was friendly and helpful. He packed up my presents and…read moresaid they would go out today. The package arrived when promised. The contents were in good condition upon arrival. This is a great place for locals.

I shipped a letter on a Saturday for 2 day delivery and UPS handed it off to the usps (without…read moretelling me at the store). It sat around Reno tor a full day (Monday) and then went to Sacramento (Tuesday) for a full day. It finally started traveling to its final destination and was delivered on Friday (a 5 day delivery). So glad I paid for 2 day service. I stopped by the store to complain and no one ever contacted me about the issue.

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

The Post Office lobby was clean and orderly. The staff are friendly and helpful. Especially, Regi,…read morehe always has a smile on his face. He's also a hard worker. He's an asset to the USPS organization.

Regi is the best example what the post office used to be. Friendly, knowledgeable, and remembers…read morehis clients. He always knows what is going on in this post office, if he doesn't know immediately he knows how to find the answers. Kristen is also the best when it comes to a route driver. Between these 2 I can see why this post office has better reviews than most.

I had to mail some packages off to my son in Kentucky. I had the packages boxed up but for some…read moredumb reason, I didn't put the address on them. I was thinking that when they print the postage label, the address is pre-printed. the clerk could have made me leave to go write the address, then I would have ahd to stand in the long line again. She was kind enough to let me use her marker and write the address, then she covered it with clear tape so it would rub off. One thing I learned recently is that you can mail books at a greatly reduced rate. Just let them know it is media. I was always hesitant to send books because I assumed it would be really expensive due to the weight but now I know differently. this will be great when I want to send my son some of his books for his kids

I have inform delivery. It said that I had 5 letters yesterday and 2 today. I went there and…read morethere was nothing in my PO Box. I wait in line and talk to the clerk, he tells they are short handed and that's probably why I have no mail. I ask him to go and look because I should have 7 letters he comes back with four. I ask where are the other letters, he doesn't know. I ask to speak to the manager, and wait 15 min. to no avail. I pay for a PO box to get my mail in timely, and still can't succeed.

12/1/2025 came here for first time to mail a package to California. The nice lady was so helpful…read moreand was very fast and efficient with the customers ahead of me. Place is very clean and they take their lunch between 12-1 so plan accordingly.

I am about to hit one year here. I love it. the apartments are beautiful, the views are beautiful,…read morethe staff are incredible. as soon as I can I will be renewing my contract here. it's quiet and peaceful.

This location is smaller and convenient for mailing packages and letters but the customer service…read moreneeds improvement in my opinion. The employee working has helped me a few different times I have been in and I dread coming here because of the lack of care and positive experience. I gave her my fragile package and she just threw it in the bin carelessly. However inside this store it is organized and easy to mail out packages quickly.

I am a P.O. Box customer at this post office and have been for quite a few years. My most recent…read morerenewal was in September 2019, and a box 3"x5.5" was only $118 for 12 months. The price has gone up slightly over the years, but nothing too crazy. Some people may scoff at having a P.O. Box, but there are so many positive things about having one. 1) No one ever steals my mail or packages, 2) I never have to worry about changing my address if I move, and 3) It is convenient for travel. I chose this specific location for my P.O. Box because I was a student when I first got it. However, it is still very convenient even after graduating. I only visit the office a few times a year--typically to pick up an oversized package or mail Christmas cards. I know many people would rank the post office right up there with the DMV as "places I'd rather not be." I actually enjoy when I have business at the post office. Probably because all of my post office experiences at this location have been easy! The employees are always pleasant and helpful--even when I have dumb questions like "are cuter stamps available." Haha!

One of the workers there, Jenny, was VERY rude to me. I had a horrible time…read more I don't have a printer at home and she refused to print my label. I asked that what people without printer do, it was a very honest question and she said " I don't know. That's not my problem". She was very unhelpful and rude.

Not polite Very rude try asking for help didn't bothered to come help me walk away when I didn't…read morehave a number/tracking number overall employees are really rude and Don't help at all

I don't know what's going on with the USPS but the delivery service has become awful!! I'm a seller…read moreon Poshmark and my sales deliveries have been taking up to 2 weeks for a three day usual trip. For example I sent my BFF a package on 12/ 19 and was hoping it would make it by Christmas but NO it went all the way from Reno to Indiana!! to San Jose, CA! She just received it yesterday.... I literally couldn't believe it ! Things have been bad for months but for it to go to the Midwest, seriously. Something is very wrong since this has been just awful for 6 months now, my customers in Poshmark have been very understanding knowing I have shipped it the next day after they purchased. I would like an answer to this problem. But of course I won't from a government entity

I came in to ship out a priority mail package. When I arrived, there was only one customer ahead of…read moreme. There was only one staff member, Dawn, servicing customers. She was friendly, efficient and courteous. Unfortunately, I don't think one staff member was enough to quickly get the line to shorten within a reasonable time. It took about 20 min to get in and out, and again, I was the second customer in line. While there, about 5 more customers came in and when I left, the line had grown significantly. I stopped by at 2:30pm on a Monday. Thanks, Dawn, for doing your best with the resources you had.