Dry helpful staff that has been great everyone I have gone in or used them I do not have many needs…read morefor shipping come up , but if I did this would be my go to for sure.

I've gone to this place a number of times to ship some things and to get passport photos taken. I…read morelike it because the people are friendly, and if you don't want to pack up the box yourself, you can pay them to do it for you and mail it for you. But one of the main reasons I go there is to give them packing materials that I don't want to put in the landfill. They will take your Styrofoam peanuts and clean Styrofoam and clean boxes because they can use that stuff, and I find that to be very helpful.

The store was clean and orderly. The clerk was friendly and helpful. He packed up my presents and…read moresaid they would go out today. The package arrived when promised. The contents were in good condition upon arrival. This is a great place for locals.

I shipped a letter on a Saturday for 2 day delivery and UPS handed it off to the usps (without…read moretelling me at the store). It sat around Reno tor a full day (Monday) and then went to Sacramento (Tuesday) for a full day. It finally started traveling to its final destination and was delivered on Friday (a 5 day delivery). So glad I paid for 2 day service. I stopped by the store to complain and no one ever contacted me about the issue.

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

The Post Office was clean and orderly. My PO BOX is well maintained. Breana, the Postal Clerk,…read morewas friendly and professional. Thank you, Breana for your pleasant service.

Somehow this post office has really figured out how to keep the staff knowledgeable and friendly…read more There is nothing worse than meeting to anxiety of mailing with the service of a DMV. Well done and thank you for more than 25 years of great service at this location.

Not too long, 16 minutes. They had four windows operating. John helped me very courteously and…read morequickly. Only complaint is with a priority box delivery time 5 days counting today used to be 2-3. Cost $21! But want my cousin to enjoy her Christmas slippers so hey, it's just $$ right!? Merry Christmas!!

When I got there, there was already a guy yelling at the employees. I didn't understand and it was…read morenone of my business anyway. The woman behind the counter was very polite and patient with him. I appreciated her self control. I needed to send out two packages that didn't quite fit into the offered boxes. The woman helping me found a box that was ok to mail and bubble wrap so nothing would break. Can't do much about the cost of sending mail.

12/1/2025 came here for first time to mail a package to California. The nice lady was so helpful…read moreand was very fast and efficient with the customers ahead of me. Place is very clean and they take their lunch between 12-1 so plan accordingly.

I am about to hit one year here. I love it. the apartments are beautiful, the views are beautiful,…read morethe staff are incredible. as soon as I can I will be renewing my contract here. it's quiet and peaceful.

This location is smaller and convenient for mailing packages and letters but the customer service…read moreneeds improvement in my opinion. The employee working has helped me a few different times I have been in and I dread coming here because of the lack of care and positive experience. I gave her my fragile package and she just threw it in the bin carelessly. However inside this store it is organized and easy to mail out packages quickly.

I am a P.O. Box customer at this post office and have been for quite a few years. My most recent…read morerenewal was in September 2019, and a box 3"x5.5" was only $118 for 12 months. The price has gone up slightly over the years, but nothing too crazy. Some people may scoff at having a P.O. Box, but there are so many positive things about having one. 1) No one ever steals my mail or packages, 2) I never have to worry about changing my address if I move, and 3) It is convenient for travel. I chose this specific location for my P.O. Box because I was a student when I first got it. However, it is still very convenient even after graduating. I only visit the office a few times a year--typically to pick up an oversized package or mail Christmas cards. I know many people would rank the post office right up there with the DMV as "places I'd rather not be." I actually enjoy when I have business at the post office. Probably because all of my post office experiences at this location have been easy! The employees are always pleasant and helpful--even when I have dumb questions like "are cuter stamps available." Haha!

One of the workers there, Jenny, was VERY rude to me. I had a horrible time…read more I don't have a printer at home and she refused to print my label. I asked that what people without printer do, it was a very honest question and she said " I don't know. That's not my problem". She was very unhelpful and rude.

Not polite Very rude try asking for help didn't bothered to come help me walk away when I didn't…read morehave a number/tracking number overall employees are really rude and Don't help at all

I don't know what's going on with the USPS but the delivery service has become awful!! I'm a seller…read moreon Poshmark and my sales deliveries have been taking up to 2 weeks for a three day usual trip. For example I sent my BFF a package on 12/ 19 and was hoping it would make it by Christmas but NO it went all the way from Reno to Indiana!! to San Jose, CA! She just received it yesterday.... I literally couldn't believe it ! Things have been bad for months but for it to go to the Midwest, seriously. Something is very wrong since this has been just awful for 6 months now, my customers in Poshmark have been very understanding knowing I have shipped it the next day after they purchased. I would like an answer to this problem. But of course I won't from a government entity

I came in to ship out a priority mail package. When I arrived, there was only one customer ahead of…read moreme. There was only one staff member, Dawn, servicing customers. She was friendly, efficient and courteous. Unfortunately, I don't think one staff member was enough to quickly get the line to shorten within a reasonable time. It took about 20 min to get in and out, and again, I was the second customer in line. While there, about 5 more customers came in and when I left, the line had grown significantly. I stopped by at 2:30pm on a Monday. Thanks, Dawn, for doing your best with the resources you had.

I had an excellent experience at UPS thanks to the outstanding assistance provided by one of the…read moreemployees her name was Jennifer. She was professional, efficient, and exceptionally helpful throughout the entire process. She took the time to ensure all of my questions were addressed and made the experience smooth and stress-free. Her attentiveness and commitment to customer service truly stood out, and I highly recommend her for anyone in need of assistance.

A very BIG Thank You to The UPS Store off McCarran in Reno. I love their tagline....be unstoppable!…read morePersonally I try to be unstoppable...my tagline is Dream Big. I totally trust this special UPS Store and location with my very important packages. This is my 2nd year to UPS my very special winning Art Quilt for the 36th Annual Hoffman Fabric Challenge. I won last year and I hope to win again this year. Thank you to Carson and the amazing UPS staff who care so much about their customers. The quality of customer service was Five Star. My Amethyst Fender Guitar Art Quilt was wrapped and boxed professionally with Carson and I was able to insure my art quilt. My package will be in Mission Viejo on Tuesday. I thought the value of insuring and UPSing my package was very fair pricing. Thank you for the care you take in our packages and the service you give your customers. I am a proud UPS Customer. Julie A