The attitude of the person (short Asian woman) who waited on me today. Never in my 76 years on…read morethis earth have I encountered this type of treatment at a post office. I went in with a box containing a pair of boots I ordered from a vendor through Amazon. I had printed out the label I received from the vendor and the paper from Amazon reflecting the return approval statement and bar code. I asked the person behind the counter what I needed to do. She admonished me for not being prepared as if I were a child. I Told her that I wasn't sure what I needed to do, and if she told me what I needed to do, I would do it. All the while, she was preparing the box to be mailed. She went on to say that she didn't believe I didn't know what to do because everyone knows how to mail packages. I assured her I would not lie to her. By this time, she finished preparing the package and handed me a receipt. I told her I was sorry that she was so angry. She said too much. She could have told me what to do and had me step to the side so I would not hold up the line. The worse thing was how she spoke to me. She was rude, condescending and seemed intent on trying to humiliate and embarrass me. Instead, she just made a fool of herself. Worse, her behavior made public servants look bad. Her statement opining on what everyone knew was surprising. How would she know what everyone knows. Her conduct as a public servant was uncalled for and most inappropriate. I know it is a tough time for federal government workers, but it is not the public's fault. I noticed several similar comments on yelp about the rude behavior of employees at this post office. Perhaps the employees need sensitivity or anger management training.

This post office is doing great. They were helpful when I needed to replace a mail key (though they…read moreare not in charge of mail keys for all locations). There will probably be a line when you go in.

Avoid at all cost. This office opens at 9:00AM, it's 9:07 AM and they still have not opened for…read moreservice. This is the norm for this location. They are also very slow. I gave 1 star because nothing is lower.

the lamond riggs post office is a horrible post office, our mail,packages come out of this…read morehorrible post office. we get our packages stolen many times, misdelivered, delivered really late . most of all the deliver people claim the mail route is so large no one will bid on it. delivery runners & fill in delivery carriers claim they can't get in our building to deliver our packages. delivery men look behave like criminals. our mail & packages get stolen. you can't reach anyone at that post office to inquire abt our mail or packages. theres many problems with the service at this post office

Yay, for a new post office with easy access. Not really easy parking though. There is metered…read moreparking out front which was easy to snag during COVID times. There is a garage right around the corner, but I would probably come back another day rather than park in a garage. Don't risk parking in Safeway or Capital One lots. They tow. I went specially to use the self service kiosk machine. There was a guy attempting to use it, but gave up and I zoomed in. It's a bit more detailed than when I use to use it several years ago. At first it told me my recipient's address didn't exist. You also now need to give the measurement of your package. All in all, it was quicker than waiting in line as there was about four people there. The guy that left? He came back to the kiosk. I offered to help him, but he declined my offer.

Downtown Silver Spring deserves better. I've been alive a while, and this is one of the worst post…read moreoffices I've been had to deal with - on multiple stops over the years. There's some sort of grim sickness in the attitudes of all of the sullen, unhappy clerks. They seem to have a grudge against some customers. I blame management, who tells them this sad attitude is OK. They're a disgrace to the great USPS. Also, physically, the space is repulsive and poorly designed, adding to the bad voodoo. Shut this down and start fresh with a new DTSS location, and show these clerks the door.

Don't expect anything but the bare minimum from this post office. There's usually a wait to park in…read morethe tiny lot. When you get inside, there's usually an additional wait as there's often only one or two people working behind the counter. When you get to the counter don't expect anything extra (e.g. a greeting, politeness, customer service) other than the minimum requirements to complete your transaction. The last time I came here, there was one person behind the counter. She was serving a customer and surprisingly, I was the only other customer there. As she finished with this customer I approached the counter to buy the stamps I came for when she just... left. I mean, she looked me straight in the face and just walked away without a word. She was gone for at least 5 minutes. No warning, no notice, no " I'll be with you in a moment" or "I'll be right back". Just walked right off with no warning. Meanwhile, several other postal workers behind the glass (ummm... why do you have bulletproof glass at a post office?) walked by the counter and just looked wordlessly at me and the now burgeoning crowd, all waiting to be serviced. Finally she came back, eyes wide at how large the crowd had grown. She never offered an apology for the inconvenience or the unexpected absence, nor thanked me for my patience. Nothing. Just rude, disinterested, barebones service. If I didn't really need to get my parcel out that morning, I would have definitely patronized a different post office and saved myself the aggravation.

If I could get a negative stars I would. The lady working today is extremely rude. Would not get…read moreoff the phone and doesn't even talk to the customer. She should not be working anywhere where she needs to deal with people. The post office needs to close down or fire everybody that works inside and hire all new staff.

Not a fan. I came into this post office at 4:55. He waits to tell me it's after 5 and we cannot…read moremail your packages. But if your establishment is closed or you want to close it early then you should close the door and lock it. Nevertheless I probably wound coming back to this particular post office there is plenty in DC I can go to.

This is ONLY a great experience if Tonya is NOT working. She is the most miserable person Ive…read morealmost ever encountered. I have been meaning to write this for years. She doesn't have a bad day, she is a pure grey cloud of negative energy . She is rude and miserable. There is zero joy in this woman's body. Ive not sure why she works for the US postal service in customer service with such a negative personality. I got spoiled living in Columbia and having Ms.Yvonne for YEARS'!!! I have occasionally left the most office if Tonya is working solo because she is that miserable to even be in close proximity to. You hear how she speaks to everyone and you think na ill pass. Theres now a UPS store across the street. Go there if you can it may be more expensive but this woman is an unpleasant experience. I feel bad for her coworkers cause I couldn't imagine working every day with a human just miserable 24/7. Ive tried to give her the benefit of the doubt but I've been in Cleveland park 3 years. It's always a terrible experience. I feel blessed from the mail gods when shes not working and i get lucky enough to see the other women who work here who are lovely.

Utterly incompetent staff. Closed on Monday, November 3 for no reason. No explanation posted…read morewhatsoever. They just can't be bothered to even show up. And when they are there, they treat you like garbage. Go to the USPS in Tenleytown and save yourself the frustration.

This place is in urgen need of new personal, I've waited 11 minutes after 9 am for this place to…read moreactually open, also I almost missed my appointment thanks to the lack of punctuality of this personal. Maybe a regional manager can assist their employees at this location with better customer service.

Worse customer service/ racism . Lazy workers, don't want to…read morehelp or do their job. They should hire better people

Worst service despicable postal worker, very inattentive displaying the Taurus most lackluster…read moreservice ever I would never returned to the post office at the worst service ever ever receive any post office

Staff here... as usual are just not approachable, never seem to be okay, never smile, not helpful…read moreor helpful with attitude!