Oh the post office, a place that is needed, yet painful at the same time…read more This location is super tiny and if there are more than two people in the lobby, it feels cramped. They tend to not have fun stamps in stock. Service can be slow, but is that the staff or the customers that are not prepared. I feel like staff make comments about what I am about to mail out. They get the job done, but I do procrastinate having to go inside. They do have an outside mailbox if you already have things stamped.

The Staff at the counter are always helpful and cheerful unlike most post offices. Mail is…read moredelivered on time and reliably. There is a great drop off area to place prepaid packages for shipment.

I recently visited this post office to get my fingerprints done. While waiting, the postmaster (or…read morea company employee who seemed to be in charge) loudly called for additional help up front because some staff who should have been there weren't present, trying to get the line moving faster. Eventually, Cindy assisted us. She was a bit curt at first, but things became less awkward once the fingerprinting process began. The fingerprint service costs $50, but you must register beforehand and bring a barcode and confirmation number to be serviced. I also learned they offer passport and other identity services, which is convenient. Just keep in mind they close at 3p on Saturdays, which is earlier than many other locations. Overall, it was an okay experience, but coming prepared with your registration details helps expedite the process.

if I could give this location zero stars I would. we just had the most horrible experience trying…read moreto get a passport and a passport photo for our daughter. While waiting in line we witnessed the employee, Cindy, being not only rude but straight up mean to customers before us. When it was our turn we were met with the same horrible attitude. She refused to help us despite having all the necessary documentation. She berated me for not having an appointment however, there is no way to make an appointment online (system down), phone number keeps redirecting, etc. She was so mean, rude, rolled her eyes at me despite literally just asking how to proceed. She just said well I cannot help you. We have never been treated like that in a public place. This post office needs to evaluate her forward-facing role. Cindy is not qualified to interact with other humans. Unless you feel like being treated like garbage for no reason whatsoever, please find an alternative location for your postal needs.

Had a great experience here. Yes, there is no stamp or self mailing kiosk. Walked up to the line,…read moreanother person at the counter. A USPS saw me and immediately said I could come to the counter and she quickly and efficiently helped me. Probably one of the quickest and best experiences I've had at a USPS location in quite some time.

Took a package in at closing time, PO employee said she would scan it, but I had to leave. Never…read morescanned, never delivered, never found. I cannot trust this oak brook office with another package.

This is the best post office in our area. Neither Lagrange nor Brookfield post office has superior…read morecustomer service. I logged in to check the time and found the negative ratings. One of which should be removed because this local post office is certainly not in charge of its website having the wrong number listed. A few years ago they threatened to close this small post office and there was such an outcry against that proposal, that the closure did not happen. The United States postal service is part of America's promise to its citizens. It is a social service that our tax dollars pay for and as such it should not be subject to Capitalist schemes wherein they are responsible for delivering FedEx or UPS packages for less money than we as direct customers pay. I will drive past the brookfield post office to head to the one in Lagrange park just be greeted kindly when shipping an item. They ask how my wife and kids are doing and it breaks my heart to know they are underpaid and unappreciated doing the job that helped make America a better place to live. Remind your politicians that your local post office is a part of your community and that you support it. Plus the lagrange park post office is a PokeStop in Pokemon GO ;-)

This is the most inefficient and rudest service. If you need something to get somewhere on time do…read morenot I repeat do not rely on the USPS

The longtime staff member (sole lady) at this post office location is truly exceptional. Although…read moreI'll be closing my P.O. box this week, I wanted to take a moment to recognize her for the consistently wonderful customer service she has provided throughout the many years I've visited the Lombard USPS at Yorktown Mall. She's truly the best. Thank you!

They won't even answer the phone! They do t deliver the mail and drop it on the floorread more

I had an extraordinary experience in customer service excellence because of a clerk #13 by the…read morename of Sharon‼ I came in literally right before closing and she was very busy working however, greeted me with professionalism, care, friendliness and patience as she helped me with my package and it was basically near closing time! Sharon stopped what she was doing to assist me and I saw her also multitasking greeting others with the same grace at the "9th hour," if you will‼ She anticipated my needs and exceeded my expectations in a matter of minutes‼ Thank you for hiring such professionalism in the person of Sharon‼

Went in to get the form to forward mail met one of the…read morerudest people i ever met reminded me of how the DMV used to be - rude not a smile or hello, talked down to you i asked for the form she said we don't have any go to another post office and i did filled the form out and my mail never ever did get forwarded in spite of a verification letter Honestly Westmont post office they need to fire everyone and start over So if you like someone being rude and disrespectful the Westmont post office is the place to go Don Dean

I visited Oak Park Post Office because it happened to be the closest to me at the time while on…read moreDwight D. Eisenhower Expressway. After a few loops through the area, I eventually found a parking spot along N Kenilworth Ave right outside of the entrance. During my loops, I was astonished to see the beauty of downtown Oak Park which I have never seen before. I will have to visit the area one of these days to go food hopping, or maybe even pick out a run route that would take me through it on foot. Now as for parking, it is 1-hour parking, 9 AM - 5 PM Monday - Saturday. Many of the visitors I see try to secure those parking spots along N Kenilworth Ave because you will have to pay if you choose to park along Lake St, which is pay by the plate. An adorable, classy looking building is this post office not only on the outside, but inside as well. I must say that this post office was my life saver due to its closing time on the weekend which will surely result in future visits for me. During my visit, there was absolutely no line of customers inside which resulted in an in-and-out visit (no pun intended), tehehe. As someone who visits post office locations regularly whether it be for Poshmark or eBay shipments, the clerk presented a friendly vibe during our brief encounter at the counter. I was on my way in minutes after she weighed and scanned my package, as well as presented me with mailing stamps for my postcards. I am terrible at doing the surveys on the receipts pertaining to my visits at post offices, but rest assured I always share a review based on my experiences. I had a great experience and would gladly utilize Oak Park Post Office again for any shipments I may have. ~ Embrace the journey. ~ Thomas G

On Mon., 08/04/2026, based on my experience, the operation of this USPS location is sub-standard…read more Do not be fooled that the location will render a quality experience because it is Oak Park, IL. I had a simple transaction which was to get a refund on an USPS money order which I had purchased. I had the original money order in hand. The retail counter clerks (a young male & older female) were not very customer service oriented. The young male clerk was extremely unprofessional and should not be in a customer facing position. As I saw the male clerk interact with some customers before me, I was hoping I would not draw him as it seemed he had an attitude. As luck would have it, I did. I explained to him what was needed. He responded he had no cash, his co-worker may but you have to go back in line & wait to ask her. I complied and waited my turn for the female clerk. When my turn arrived, the female clerk seemed to be "like a deer in headlights" regarding the request. She eventually responded that she had no cash for a refund since it was Monday morning and to come back at 3pm as she might have cash by that time. I responded to her that this was ridiculous that the USPS was so ill-prepared to conduct business on a normal weekday as I walked off. At this point, the young male clerk, who was now helping someone else, decided to reinsert himself into the issue as he made some "smart-aleck"/ snide responses to my comment. To avoid sinking down to his level of ignorance, I calmed myself to continue to walk away. As I was walking out, another customer that was also at the retail counter, who observed the clerks behavior, commented to me that it was uncalled for. Needless to say, I was able to complete the refund of the money order at a USPS in Wheaton, IL without any trouble and a smile. Anyone reading this review will be able to "read between the lines" regarding the difference of experience b/t the USPS locations.

This Post Office is terrible, they do not allow the carrier to leave a note for you to pick up your…read morepackage up. The carrier was told that he/she have to leave your package outside or in the mail room in the opening for someone to take it. I was told this was the Supervisor decision. Like hello !! you just do not care if people get there package? poor customer service; I live a lot of places and I was never told that the carrier have to leave your package if the package can not fit inside the mail box not the mail room. Do not leave it there. This Post Office really suck I read many reviews.

We moved into our home in October. Still getting mail for the old owners. MOVED! FORWARD! Not my…read morejob or responsibility for their mail. It is YOUR job to NOT deliver it to MY home. How many times do I need to put mail back in the box that says moved and forward. Then the mail person writes me a note saying do not write on the mail. What do they leave it for? Why is this my responsibility to have the mail redirected? IT IS NOT!! What don't they understand? It is unlawful to give me their mail

Useless post office. No clerks available? Then why are you open for guests?? Obviously there were…read moreemployees there and no one can assist customers? All they say is go to these other post offices who MAY have clerks.

Very Professional and Pleasant Staff, Cordially greets You. I prefer here more than any other USPS…read morein my vicinity. EXTRA THANKS to Ms PATTERSON for all you help. Sincerely, Ms Dorla Hill: Funeral Director

Im a senior out $65 for delivery of my oral b toothbrush to the wrong address as admitted by the…read morecarrier taken off my route. I am on my third appeal to be reimbursed! No one is helpful.. senior abuse. I can't even go to my post office now because I do not trust them. We've had a turnover of carriers and I am very disappointed! My neighbors agree..lost mail; wrong mail etc. Big business screwing the customers!

Very slow and inconsistent. The mail carrier comes whenever they feel like it, if they feel like it.read more