Horrible service. Every time an Amazon package is scheduled for a Sunday delivery I get a notice…read morefrom Amazon that my package could not be delivered because my driveway was blocked. Huh? Not possible. Liars. This is not a one-off, it happens regularly.

Package gets lost, nobody cares. Lombard USPS blames Carol Stream USPS, Carol Stream never…read moreresponds to anything. The tracking clearly shows the package never got delivered, that it's either in Carol Stream or Lombard. When I filed a report, I got a reference number, then I got an email that said the issues is resolved and Ref # is closed, followed by a "How did we do" survey! I re-opened the claim and USPS final response was "try and get your money back from whoever you ordered the product from. There's nothing we can do". The lack of accountability and customer service was astounding!

The people at this post office are the hardest working professionals I've ever seen at a post…read moreoffice. When shanquilla is not behind the counter... She's in the back working or cleaning up the lobby... She's always busy... And the blonde lady with the tattoo on her arm of an anchor... She's always busy. She's a POSTOFFICE machine. And diamond is a gem. They work hard here. A little understaffed, but they try to make up for it by staying busy. Five star POSTOFFICE.

Open until 7:pm 5 days a week. What's not to like? Great knowledgeable staff…read more Hopefully the people who work there get enough support.

Had a great experience here. Yes, there is no stamp or self mailing kiosk. Walked up to the line,…read moreanother person at the counter. A USPS saw me and immediately said I could come to the counter and she quickly and efficiently helped me. Probably one of the quickest and best experiences I've had at a USPS location in quite some time.

Nice post office location in the York/Oakbrook area. I was hoping for a kiosk where you can buy…read morestamps, and drop off smaller parcels, but this is not available at this location.

I wish I could give ZERO stars. The staff at USPS in Glen Ellyn does not know their roles. They…read morecouldn't give a simple solution for Priority Mail. They made me buy the wrong envelopes (and USPS has no return policy). When I went to the Addison USPS location, the staff there said that prepaid postage stickers only work with Priority Mail. I was in the Glen Ellyn area the next day and wanted to drop off the envelopes I had purchased the previous day from Addison. The staff member said to her colleague, "I don't know how to do this prepaid-sticker thing," and the manager said, "These prepaid stamps aren't allowed anymore." I took the envelopes to Addison and described what the manager of Glen Ellyn said. She said, "Whaaat," laughed, then took the envelopes from me and gave me the receipt with the same stickers. Take me word, save your trip and your frustration and go the other nearest USPS.

I had an eBay package arrive quickly to the GE post office location. they sat on it for FIVE days…read morebefore finally releasing after an in depth search was initiated. I stopped going to this location during covid because of the horrendous service. Go to downtown Wheaton! Best, nicest people!

The mail carriers tore my box off my siding my mailbox and they don't want to fix it I'm leaving…read morethe mailbox on the floor that way they can bow down every time they come to my house a trained monkey could do a better job than what they do

This is beyond ridiculous. No business has the right to call any department customer service. It is…read moreComputer I Can Answer Tell Me What I Can Do For You Service. I had to listen to a plethora about different mail services, passport services and listing everythin one needs...about 5 minutes worth of nothing. All I wanted to do was ask a question. Then I go on the ring-a-thon which I know they are ignoring because they either turned off the sound, or hear it and ignore it until the PAYING customer gives up and values their time more than the USPS.

Two packages lost in two months that cost me the item, customer refunds, time, the money and the…read moreshipping that it cost to send it out and all they tell me is oh well so ship at your own risk I guess but I think I'm going to be start using a different carrier that actually gets the packages where they're supposed to go. How the heck is a HUGE BOX lost? And I mean huge. It doesn't just vanish into thin air!

I had a very important package to be shipped that was priority 2 day shipping, I dropped the…read morepackage off on Monday 12/19/22 at 11am as of today Tuesday 12/27/22 the tracking number states it is still sitting at their location. This was an at home blood test for my gender reveal (hence the priority shipping) as I now have never received my results because the package was never shipped but now the blood test is not viable. I am incredibly disappointed as this was my first ever experience here. Will NEVER return.

Easy location and polite staff, I was able to quickly scan and send on a package I had a label for…read morevia pirateship which gives me the best rates I know of. It is unfortunate stamp pricing has become polluted despite this being a government service we sponsor through our taxes, I always recommend political opinion formed through such things; those aware and willing to support our education, postal offices, and infrastructure are the best to lead this country!

This post office is severely understaffed. There's one guy who I've never NOT seen working: good…read morefor the paycheck but I can't believe his work life balance is good:( This location is always BOILING HOT or 5°! They must have boiler heat because in the dead of winter, they have the windows wide open (and it's still 1000°). Nothing here is updated or seems like anyone even cares. The TV on the wall is always set to a page where there's a login required. Such a beautiful building for such an icky experience inside. Everyone is friendly, but bare minimum friendly.

Absolute garbage. Rude, arrogant, unhelpful staff that won't do their job. Dropped a package off…read morefor return and they refused it.

Worst customer service Tells me after we print there is a…read morecharge Love the Addison UPS store

It's a post office, so disinterested staff are basically a given, but overall this wasn't a bad…read morepost office. I had a package to deliver, and because I am a glutton for punishment I waited until five days before Christmas to do so. Since I had an errand to run out in the suburbs I decided to stop at the post office there with the hope that I would not waste away in line. That turned out to be the right decision, because when I stopped here there were only four people ahead of me. My trip to this post office was complete in fewer than 10 minutes. It's a large post office; I think they have a lot of P.O. Boxes, which takes up a large footprint. There's a large parking lot, as well as a drive up postbox outside the building so you can post your stamped mail.

I know not to expect a lot of USPS these days but really, this location isn't even trying. I try…read morevery hard to go to one of the Naperville locations or the one in Oswald's pharmacy but sometimes this is just more convenient. Yesterday I went in to get one item. Paid with cash. The total was a dollar and some change and I had a larger bill and the exact change. The clerk asked me twice if I had a single, which I didn't. I finally told her, if I had one I would have given it to you but this is what I have. She muttered the whole time while making my change. Is it that she wasn't given enough bills in her till to carry her through the day, or was it the trouble of having to count to make the change? Whatever it was, the attitude is the same as I have gotten every time I have come in here. Honestly, get it together, because this kind of customer service is really poor.

The Staff at the counter are always helpful and cheerful unlike most post offices. Mail is…read moredelivered on time and reliably. There is a great drop off area to place prepaid packages for shipment.

I booked an appointment on line to have a passport photo taken but unfortunately I mistakenly…read morebooked March 9th instead of my preferred date of February 9th. I arrived on February 9th and that's when I realized I booked for March 9th. Annesa completely came to my rescue and with a friendly attitude, worked me in and took my photo. Above and Beyond service. Annesa is a great employee and a asset to the USPS. THANK YOU ANNESA!