I went in around 4:45pm to drop off a package and there was a short line. Unfortunately there was one postal clerk working so there was a slight wait. However, the postal clerk was very nice and worked quickly to help everyone. Parking can be challenging due to the small parking lot, but overall it was still a positive experience. read more

Easy in and out! I visited this US Post Office after checking out nearby thrift stores. I needed to return a few items from online shopping and this location made it quick and painless. Their team was kind and helpful, providing any directions needed. I also didn't have my package taped up and the lady at the desk was sweet enough to wrap it up for me. The store is a bit outdated, but it's truly a quick solution for any shipping or return needs. Parking is easily accessible and the lines are short. read more

The other day I went at 4:55 to drop off 3 prepaid small packages. Usually I just drop it off in a basket and go. The man shut the door in my face and told me to go elsewhere. This was completely unnecessary and terrible service. He didn't even have to do anything but decided to be rude. I didn't make any fuss about it and waited until the next day to drop off my packages. Well today I went earlier. 4:40. Just to make sure this didn't happen again. The same man looks directly at me and shuts the door once again! I told him I came earlier and now it's 4:40! It's not 5! He says "we go by customers and not time" This is extremely rude and unprofessional. I'll be filing a complaint with the local postmaster. I let it go once. But twice is completely irrational. read more

US Post Office - Post Offices Near Me - Westminster, California

I came here once to buy stamps and just drop off some letters. Got there at 10 am and they had 2 people inside with the door locked. The guy working the counter holds up a sign that says they are close to go somewhere else. I know it's the post office and people can't get fired there but cmon. read more

I Came by on Monday around 130 to drop off a package. I was greeted rudely by a Vietnamese guy who worked that shift straight out said we can't accept the package because it wasn't taped properly. I'm pretty sure i did a decent job taping it but this guy don't know what his problem told me that the label was exposed but it was taped enough so it remain secured . Im sure if I take it another post office they would not hesitate to acceoy it I asked him if I can borrow some tape to fix the problem and he said we don't have any tape. Instead he said we sell it for 4 bucks I was like this must be a joke What kind of post office stays in business having no tape available for the customer might as well shut down for fuckin sake!! Keep in mind you do get paid to help customers even if it means helping them tape the package when needed dumb ass Don't ever come here and drop off any packages you will be extremely disappointed Please have management train this individual how to work in professional environment and have some manners greeting people read more

Where do I even start? This place is disgustingly messy and dirty inside. No room to breathe. Literally the most unfriendly staff I've ever had the displeasure of speaking to. If I was the owner here I'd fire everybody and hire new staff because the lack of urgency, understanding and general service is just not there. read more

Don't go here. Spend a few more minutes and go to another office. Shipped 2 package (college books) here and both got held back by usps inspector for mailability determination. Never had any issues with other office. Beware. read more

Don't go here, it's dirty & smelly & they overcharged. The employees are rude. And I wouldn't trust them with your packages.

Tint tiny possibly the smallest little post office which I missed & drove by. =( They have PO boxes here amazingly. If you're in Little Saigon & right on Bolsa ave (plaza next to Lee's Sandwiches) then this is the place to go if you need to get your post office stuff done. Service: A read more

US Post Office - front of post office - Post Offices Near Me - Westminster, California

WEIGHT YOUR PACKAGE BEFORE COMING HERE. AND EXPECT LONG LINE BECAUSE THE STAFF ARE SUPER SLOW!!! I usually come here because it's closer to my house. The 2 guys love chatting with the customers about random things despite the long line. The lady... Gosh she was so so so so so slow. She kept messing things up too. At my last drop off, I realized that their scale was very off. I packed and weighted my packet before coming to them. My packet was 8oz only. However, they told me package was 1 lb and 7oz and demanded that I paid for extra postage fee. I refused as I carefully weighted the packet at home, with professional scale. They said they only trust their scale, so I asked them to weight my packet again at the next station. Guess what, the next station's scale showed 1lb. I got mad and went to another USPS in Fountain Valley. My packet came out exactly 8oz. I told them about my situation and the lady even apologized me for having bad experience. Can you imagine how much they would make if my package was for international or express shipping? Crazy these people. They cut all the corner they can. Will never come back here. read more

Mọi ngời gửi hàng thì né chỗ này ra nhé. Có 1 anh trai nhân viên trẻ hay " đứng ở quầy giữa" rất mất dạy và coi thờng khách hàng. Nói chuyện hay hoạch hoẹ khách, nói năng ko chủ ngữ vị ngữ kể cả ngời lớn tuổi đáng tuổi cha chú mình. Cho 1 sao để anh biết mà thay đổi thái độ khiêm tốn, tử tế và biết phận sự hn nhé. Thêm 1 điều nữa mình drop box ở đây ko biết vì lí do gì, có thể nó đã ko scan hàng của mình nên mình đã bị mất 1 thùng đồ và hiện nay ko biết hàng đã đi đâu về đâu. read more

I made a passport appoitnment at 12:45 and arrived at 12:40 and waited for 45 minutes. my name was never called. I tried talking to them but, they wouldn't even met me talk and explain what happened. Terrible service. completely ruined my day. thanks a lot read more

Worst place to go....they don't take online packages? Omg!!!! Then what in the world do u do???? SMDH!!!! The guy said they don't have the man power to scan online items!!!! I am just baffled the stupidity of this???? Then what is your purpose ???? read more

The employees are so kind and make an effort to build rapport with people who come here! I needed help finding the most cost effective way to mail my package and they were more than happy to help! I have been to other post office locations and this location is my favorite :) read more

Rude clerks . 2 males and 1 females there no customer services skills whatsoever. And always try to charge for print out receipt/ confirmation for a drop off prepaid package read more

This post office is so stupid. Why even have it if you can't drop off online pre paid packages? Literally so ignorant. And the employees are very rude about it. DONT GO HERE read more

Sign says: "This location does not accept any online labels package drop off". Do not come here with such packages. But the best part is finding out after you arrive. Who knows what else they can't do. Just go to another location for all your USPS needs. read more

I came to drop off some packages. I did not know the station does not accept online drop off since I just dropped off some packages jus a week ago at the same station. I walked in and spoke to Hector. The moment I said I have some packages to drop off with usps labels, he already put on attitude. He said "We don't accept packages". I was not sure I heard him right, I said "but I just dropped some packages off only a week ago and you never said that. The only thing difference is last time I had to buy some boxes and tape and this time I brought my own boxes". He rolled his eyes and started raising his voice, pointed out to the sign and told me to read it myself. He was unprofessional and rude. He can just explain to me that the station is small and don't have enough employees to received packages. Instead, he left me with unanswered question and started chit chatting with other employees. When I asked is that how you treat your customers, he stared at me with a awful attitude and challenged me to file a complaint to a post masters and he can guarantee I cannot do anything to him. I was offended and terribly angry and sad. I have no idea they don't accept packages since I already did a week ago, all they can do is telling me their reason or policy, I would understand and no harm was done. I have never treated like this with usps before. I should have checked yelp before coming. No wonder all they have are mostly complaints with 1 star review. One star is already overrated for them. I wonder is it because this time I bring in my own boxes so they can treat me differently? Or is that how usps trained their behind counter clerks? Do not come here. read more

Most post office I go to usually look like they don't like their job. I've been to this location a few times and they are all pretty friendly. They make sure to work fast and efficient. You know how sometimes you to to the post office and there's always 2 empty spots and there's all these people walking around in the back? They don't do that here. They make sure all the stations are staffed and working the line. It's a small spot but they get you in and out. I usually go during my lunch. read more

This is a very small office, so it can get busy at times. It's located in the middle of Little Saigon in Westminster. I was fortunate to be assisted by Annette - she was wonderful! Very, Very Helpful! I thank her for her patience & mailing advice. read more

US Post Office - Post Offices Near Me - Westminster, California

This place is aight. Line get long depending on the time of day, but workers are very helpful

I came to drop off a package and asked the lady if I could get a confirmation receipt for dropping off the package and she told me that they don't give out confirmation receipts and I would have to PAY for one! Are you serious? I paid for the prepaid shipping label and just wanted a receipt showing that it was dropped off.. Why do I have to pay for that? I then told the lady that I've never had to pay for a confirmation drop off receipt before and she says "This is Westminster and we follow the rules." I didn't know there was a such a rule about paying for a drop off receipt? WTH read more

This USPS is conveniently located in Little Saigon in a small shopping plaza. The staff is very professional and courteous. They don't mind assisting you with any questions and/or concerns that you may have when shipping any packages. The location is small and can get slightly crowded, but the service is pretty speedy. I don't mind it at all! read more

The wait time may be a little longer here, but I'll gladly take that for such good service. The employees here are kind and very patient- and they treat each transaction like it's important. Raymond and Lucy are almost always there, and they're super knowledgeable and helpful. I go out of my way to bring all of my mail and packages here, especially since I need them to check my Etsy orders to ensure I have the proper postage etc. If you collect stamps, this is a great office, they have all the new stamps releases. read more

What type of post office that doesn't have a mailbox anywhere?? How are we supposed to send out mail...! Unreal!!!

The line is short but they do take awhile to move not because of the workers. It is more because people not having he correct stuff. It longer compared to other post office I went to. I came here because it was a lot closer to my house and i want to try this post office out instead of the one on GG. Come here a head of time If you think it will take less than 15 min even if the line is short. The parking space is really small and crowded as well. They do not give receipt which gives me some concern. It is not as bad as people say it is. Just plan ahead of time and you will be okay. read more

Bad service!!! Don't go here! Try to ship my phone back to T-Mobile and they wouldn't print out the receipt or the tracking number to proof to T-Mobile that I have send it back! This is not the first time I send it, I've been sending it many times and always get receipt and tracking number at other post offices. Stupid Vietnamese guy standing in the middle station around 10:50a.m October 25/2016 with a bitchy attitude and shitty service, like he doesn't get pay enough to be there or something. He said if I want proof then just take a picture of my package but have to take it outside to take picture, what does "taking picture of my package" do any proof that I have send it? What a dumbass, don't know why someone so dumb like him still working at a post office. Go here if you want to get shitty Asian service! NEGATIVE 00000 star! read more

I'm beyond upset! If I can give this store -10, I would. The worse customer service ever! Very rude and disrespectful. I went in to drop off a couple pre-paid packages and get a confirmation receipt and had a yelling match with this horrible woman named Lucy who insisted they don't do that. I said go ahead and call the police but she didn't. WTH!? I've been shipping for ages and every location has done this, it's part of their service. I just happen to be in the area so I stopped by this location, never again! And guess what, she wasn't even the one helping me! Another Asian man was, incompetent but not as rude so I don't remember his name. This Lucy individual so full of shit, she insisted I remember her name down. They told me to call their Postmaster to complain, so I did. Called the Postmaster, spoke to him and he said she's wrong and that she's supposed to provide me with the receipt if I ask. He apologized and said he will follow up with me after having a conversation with her. That is professional customer service, and that is why he's the Postmaster, and she still works at the windows after 33 years!! Her training was obviously dated, she's obviously old and also dated. I hope she gets fired, I really do. And the other Asian guy that just follow with her bullshit needs to be retrained, not rude enough to be fired, but the Lucy person is beyond incompetent, rude, and disrespectful needs to be fired!!! read more

This post office is really small. Came here to ship my Christmas presents. I learn my lesson to buy gifts online because shipping is expensive. There were only two workers out of desk stations that day. The man who helped me out was very professional and helpful. He even asked if I wanted to put my gifts into their box for a flat rate. I already knew my gifts wouldn't fit it, so I got my own box. Shipping from CA to NY for a 6lb package costed me $17 for the cheapest rate. Shipping from CA to NM for a 4lb package costed me $12 for a 10-day delievery. read more

There were a few vietnamese workers and one caucasian lady working. My vietnamese is pretty bad and her line was open, so I asked her for help. She was pretty nice and helpful. I was shipping a packageg to singapore and she gave me all the options so I could choose the most affordable one. My package arrived to the recipient in one piece and everything went smoothly! read more

This is the worst Post Office I've ever been to. They always try to give u the highest prices to send anything, despite cheaper option available. Tuff luck if u don't speak English. I feel sorry for those people who just come to this country, they almost always get the highest prices to send their packages. People that work there really taking advantage of the uninformed public. I never come here ever again. read more

The service was terrible. It seems I'm begging for their service while I have paid for shipping. I think Lucy and her collegues need to improve their communication skills. Think carefully before you want to come here, even if it's closer to where you are, for following reasons: parking space, lap time, and above all service attitude. read more

First time I came here, they were nice. But when I had issued with my express, I asked them for money back, they said that I had to call the number. However, when I came to the other posts office, they processed it for me without question asked. Those guys their were lazy to do the paper work. Don't come their if you want to have your refund back. read more

Wow cant even put out pens for the customer to use like foreal? lazy fuckin workers all i saw was people keep askin for a pen from eachother thats bullshit read more

Bad service, Impolite Staff, the Old man no help me tap the Label, he told me You need do your self, Look Ups, they DO ANYTHING for help you, and Usps, You have to do your self :))...Never Comeback Stupid Place! read more

I didn't know it was not allowed to use camera inside post office; after I had finished the payment, I used my phone to take my receipt to send to my friend, the staff named Tina (Short hair like tom boy) talked to me very loudly and impolite, "it is not allowed to use camera here, you had to remove the pic" the way she talked very rude & very impolite, it made me feel hurt and frustrated, actually I could remove right away but I didn't , she saw I didn't remove then she wanted to take my key that put on the counter. I never see such as bad attitude like her, I hope the manager should give her a warning and educate her the right way how to communicate with customers. (Dec 22nd 2016 2:30pm) read more

I thought this post office was pleasant until a recent experience. I came here to send an international letter. The older caucasian worker behind the counter overcharged me and claimed that I had something other than "paper" in my envelope. I explained what was inside and he still pushed me to pay for more. I didn't want to go to another post office, since it wasn't even worth the extra drive. Paid and the recipient still haven't received the letter. I should give this place the benefit of the doubt, but honestly, I am sitting here pondering if they even took care of the letter or simply discarded it. First time losing an international shipment. I will be buying my own stamps from now on, completely ridiculous. Avoid this post office if you don't want to lose your mail. read more