This location is usually a great and efficient stop, which is exactly why I chose it during a tight morning schedule. I was on my way to a doctor's appointment and had planned enough time to grab breakfast and drop off some UPS packages, feeling productive and on top of things. Unfortunately, this stop completely derailed that plan. The store was closed when I arrived, even though the posted hours indicated it should open at 8:30 AM. I stayed and tried to call them, I had my heavy packages with my kid in tow. Because of that, what should have been a quick and easy errand turned into wasted time, and I ended up rushing the rest of my morning without being able to drop off my packages. Disappointing experience, especially since reliability is exactly what makes this location stand out when it's operating as expected. read more

The UPS Store - Hours don't match. - Shipping Centers Near Me - Westminster, California

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02/19/2026 UPDATE: Just left and writing in my car. Every time I leave this store, I always feel cheered up! Everyone is so helpful. I was opening up mail and they offered to throw it in the trash (I took my small paper trash with me). It's a small detail but I really appreciate how attentive and relaxed everyone is. Cheers me up!! read more

I love this location! Every single employee is welcoming, friendly, and kind! I don't think I have ever had a bad experience here and I come here a lot lol It is always a smooth and easy process. I'm only sorry that I didn't write this review sooner! read more

I was struggling with two huge boxes at the door and Howie was a doll and got the door and got the boxes from me. He was cheerful and helpful and I was in and out so quickly doing package drop offs and Amazon returns. I appreciate the good energy and the efficiency. read more

First time going there,great customer service. The guy,I forgot his name helped sending package via ups and suggested to change the envelope to insure the package wont get damaged. Very reliable and dependable store. read more

I've visited this location a handful of times and it's always been a pleasant experience. I went in today and was in and out of there in 5 minutes! Howie did a wonderful job helping me out and was very friendly throughout the visit. I was returning equipment for Spectrum and instead of waiting 60 mins at the actual Spectrum store in the same plaza, you can drop off your stuff here and you'll be in and out in record time. read more

You ever see that one guy that's has a ton of returns, he's going to hold up the line, and you need more than one person to help him. Yes, that's me! Regardless, Sara, Nikki, and Aracadio all helped me with a smile on their face. They went above and beyond, they were extremely patient, and I couldn't be more appreciative. I asked them to write there names down, because I wanted to write this review. Big thank you to all three of you. read more

The UPS Store - 3 team members that went above and beyond - Shipping Centers Near Me - Westminster, California

Howie is amazing! They have notary services and the returns are seamless. Stop here if you hate the post office and fed ex like I do!

Ari, Ryan and David are the absolute best! I have been in this UPS store many times. Always greeted by a smile and the best of service.. These three are truly an asset to your company. read more

All you need to know is that this UPS Store is really great. The staff here is genuinely helpful, even after putting up with so many annoying questions and comments for clueless customers. Why can't people get it together and just be good customers? read more

Angelina was super friendly, kind, and helpful. She suggested that I take a picture of the tracking number before shipping out my package. Thanks so much!! :) read more

The UPS Store - Angelina - Shipping Centers Near Me - Westminster, California

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I would like to pay a HUGE compliment to Arcaido at the UPS store at 16478 Beach Blvd., Westminster, CA for helping see me through an important situation I was having a problem with. I was having surgery soon and had been trying all week to complete an Medical Advanced Directive, have it notarized and send out to my family before my surgery. The directive took longer than expected and once completed I had made several attempts to catch the notary in A DIFFERENT STORE but for reasons I won't go into they weren't able to help me (I should note it was only one of the notaries I was having a problem with, the other staff is very nice and helpful). Frustrated and stressed it was now a day before my surgery. I decided to make one last attempt, this time going to a different location, the UPS store at 16478 Beach Blvd, Westminster, CA. Even though they were closing in a few minutes Arcaido greeted me with a warm welcome. I explained what I had been through trying to get this completed and Arcaido was so kind, understanding, professional and willing to assist (when the notary at the other store was not). He helped me find the correct page and notarized it for me even though I ended up keeping him and other staff there a good 10 minutes or so after closing (which I was sorry to do). He never complained or made me feel bad, he just got the job done. What a relief and comfort it was for me to finally get this sent out to my family in time before my surgery the next day. I want him to know how much I appreciated the trouble he went to for me and how grateful I was. He demonstrated such excellent customer service so I hope this review reaches his supervisor and other higher ups to bring to their attention what a quality employee he is and how much he cares about others in need. Thank you again, Arcaido. I can guarantee you will have my return business for sure! PS-I really like all the other staff at this store, too. read more

The staff here is very helpful. They are fast and extremely efficient. I like coming in here real quick to drop stuff off and I don't have to wait too long before I'm out to my next errand. read more

Sara helped me get a package out on time and she was really friendly and efficient. We had issues with the label at first but she was able to figure it all out. Thank you Sara! read more

If I need to do any Amazon returns or ship out UPS packages, this is my store. I appreciate that there aren't massive queues (the way Whole Foods is) for Amazon returns, and if there is one, it moves pretty fast. With that being said, the most recent time I came in, Angelina greeted me and helped me take care of my tasks. She was friendly and efficient, and I believe most of the staff I've encountered here have been the same. read more

First off, this UPS Store smells so good. Need to know what fragrance they are spraying in there because it's so so good. I went in today to return a handful of Amazon packages. I was a bit confused and had a TON of returns so I was a little nervous of being an inconvenience or needing too much help but Linda was helpful and quick. She answered all my questions - which is great because I'd assume she isn't required to answer questions about Amazon seeing as she isn't an Amazon employee - but she was very knowledgeable and helpful. She didn't rush me or make me feel like an inconvenience. Also, there were 2 other people able to help customers to avoid a line. Overall a great experience and easy for returns. Thank you Linda! read more

Chase helped me out today, he was very professional, and very quick with the process of returns and shipments I needed to do. Great customer service, and very friendly. Price was a little bit expensive for the service I was requesting, but at least I got it all done in one place. Would come again for sure read more

The UPS Store - Front of store - Shipping Centers Near Me - Westminster, California

As usual an amazing transaction!! Friendly service and always helpful!! Thanks Sarah Awesome service from Juan!! Thanks!! read more

The UPS Store - Yay!! Thanks Sarah !! So helpful !... and patient!! - Shipping Centers Near Me - Westminster, California

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Super friendly and quick service! They know what they're doing and they're efficient. I do my printing, Amazon returns, and other shipping stuff here. Great team! read more

Everytime need a print or laminate this store takes care of it with no problems no attitude the best service Jacob always comes through for me and the price is always better than fwd ex staples heck you got to staples now they won't even help you all self service and when you ask them for help they make you feel like your bothering them not at this ups store!!!! read more

Sara was awesome, friendly and very efficient. She asked about my day and made sure I received a receipt for my package drop off (didn't even think about that one). read more

Came in to do a UPS drop off this morning... Sagar Patel was working alone and he kept a very positive attitude and was super nice while helping the growing line of customers. Great job on keeping your cool and handling everything. read more

Ryan was very personable and helpful. I have used Riverside, Brea and Anaheim locations and I wish the employees they were as customer welcoming as Ryan to me. Good job ! read more

Ariana! The best customer service ever! She was kind as I fumbled around with my return codes. She made a great suggestion for packing a tablet. Highly recommend this UPS because you can work with Ariana!! read more

Service and staff are very friendly and efficient. The service is to the point where as soon as they see me walk in they immediately check my P.O. Box and packages. Thank you, Sagar, Angelina and Ashley read more

This is the second time I've had an issue with this store... be prepared to be nickeled and dimed for EVERYTHING. $2 for tape even if you buy the $7 box from them. $2 for a label. I bet if I asked to borrow a pen, they charge me $1 for ink. This place is a rip off! What service do they actually provide except to throw our packages around? The UPS stores off Brookhurst and Edinger are 100% more customer focused and aren't looking to scam their customers. read more

Came here for mandatory fingerprinting. Their machine/system didn't take my fingerprints, but Ryan did his best to help me out

Angelina is very helpful and friendly. Great customer service from UPS. This location is very convenient. Staff is very welcoming. read more

Briana helped me out notarizing documents for a couple of visa invitation letters. She was extremely polite, patient, and explained to me the process. I was really happy to have her to help me out. While I was waiting, I also noticed how great the other employees were to the other customers that entered. No doubt this is a great establishment with friendly workers !! read more

I left this store feeling so good because doing my UPS errands here was a breeze. Sara greeted me right as I walked in and was super friendly throughout my package drop-off. I didn't catch a crowd in the store on the weekend I went. There's plenty of parking in the lot. This is the best UPS to go to for a stress-free experience. read more

Sarah helped me print 28 copies on cardstock! I could see them go back and forth from the back for each set. Their hardwork is appreciated, thank you for helping my small business. read more

Does lightening strike twice? . Yes! Went back today. Part 2 of my little project. Sidney helped me today, Again exceptional service, value and quality!! Great team at this location FedEx!! Thank you!! read more

I'm in here all the time to send things back to amazon, etc. (man - why did Amazon have to start charging $1 for UPS returns?!) and the staff is always friendly and efficient. Last week I was in to ship a couple of boxes of presents and Angelina helped me. It's a busy time of year and yet, she was SO friendly! She was smiley and efficient and she made a chore I was dreading a breeze. I saw that UPS is giving cash bonuses to employees who are mentioned as doing well in reviews and well - she deserves TWO bonuses. Seriously, it's hard working retail this time of year and she made my day so much easier. This is my go-to UPS store and I always prefer to ship from here if I can because of employees like Angelina. read more

Came here to drop off a UPS package. And the clerk asked if I needed stamps. Save yourself $$$$. Yes they sell stamps, but what they don't tell you is that they charge a 32% surcharge which is pretty outrageous. I didn't realize it until after I got home. BEWARE: you pay for the convenience and in this day and time, there is no reason to pay this ridiculous amount of up charge read more

Sarah and Brianna were so helpful. I had over 10 Packages, and while I thought I had all my barcodes in order, I didn't. patient & friendly everytime I visit. Thank you! read more

I brought an envelope to this UPS Store because I was not going to scan the envelope for the UPS driver to pick up. One reason is mainly that I do not like to wait, and secondly, I was doing some errands that placed me a block away from this UPS Store. No problem finding parking, but that location is a tight area. I was immediately greeted and learned she is a trainee. I explained what I needed, and she knew right away what to do. All was in good order, and she gave me a receipt. The receipt can be used should any hiccups with delivery occur. I was in and out of the UPS Store in about 5 minutes and very thankful that I was very ably helped by the young trainee. read more

The UPS Store - Entryway to UPS store - Shipping Centers Near Me - Westminster, California

Briana helped us with notary services and was excellent! She made it easy and made sure that we were in and out In no time. read more

Great service Briana thank you so much! :) Everytime I go here she is always attentive and welcoming. Super friendly and fast service always. read more

Sara was very patient and helpful with my packaging and sending out. She guided me through the details and prices and explained it thoroughly. read more

I always forget that there's a UPS store in this area. It's located in a giant shopping plaza that has a Target and a bunch of other restaurants. It's closer to the Daiso side, next to this awesome cupcake shop (Smallcakes). There's tons of parking and close to random shops you might need to go to so it makes it convenient to get things done. Stopped by a little bit after they opened on a Saturday (02/03/24) and no other customers were in, but I was literally immediately greeted by someone and he helped me process my return. I forgot to get his name, but I've been helped by him before in the past (tall, skinny, brown hair with a beard) and he's always been super helpful and nice. Luckily I beat the rush because as I'm waiting for Kohl's to open, I can see how many more people are coming and going. It looks like they're super quick because everyone's literally only in for a few minutes. Swing by for your packaging needs. They also offer print services! read more