Went in Christmas Eve day to pick up package because UPS had left a note on my front door. The…read morelady at postalannex was understandably in a rush locking the door behind me at 2:00pm telling me to come back. To be honest I'm not sure she heard a word I said she was in such a rush I came back to pick up my package December 31st arriving at noon ant the store was closed. The following day was New year and of course they were closed that day. as well. I realize it was the middle of the holidays but I've never heard of anyone closing the day before the New Year. As far as feeling welcomed into the store and the friendliness of the employee they were seriously lacking in that regard. However they do carry some really neat cards for all occasions along with other little gifts . Pricing is higher than USPS and UPS. As far as going back for any services they do offer , I'll take my business somewhere else.

These are the most helpful people around! Needed to certified mailed items, they quickly printed,…read morepackage the envelopes filled everything out and got it out in the mail within five minutes! Excellent service why go to the post office when you have this place?

I just left this location on what is a beautiful day and the place was packed. I had 17 Amazon…read morereturns. Granny no longer has an IPad. I was helped by Ramiro. He was such an awesome person. He was patient, professional and kind. He was extremely helpful and he did everything he could, to take other customers from the long line, to simultaneously help them as well. Hang on to him!!!? What an amazing customer service pro!

Customer service was exceptional! I went in needing to ship a stuff animal left behind during…read morespring break and both employees inside greeted me with a good morning. The gentleman that assisted me was quick and efficient with the service while not sacrificing top quality customer service personality.

Please hire someone to work at this location. Long lines here with only one person helping…read moreeveryone.

Slowest.Post.Office.Ever! It's ridiculous that only 1 employee works the counter while there's a…read moreline of 12-15 people out the door. It's not a reflection of the nice lady working, but the manager should make sure things are being taken care of in the front of the house. I've walked out 3 times while waiting in line over the past month, each while waiting almost 15 min and the line barely moves. Not sure why I keep coming back. Oh yeah, because it's the only post office in this town. FAIL!!!

The staff here has always been friendly and courteous, and I appreciate that. However, I cannot…read morerecommend using this location for passport photos. My wife's photo was rejected by the Passport Agent because it didn't meet the required standards (the image cut off part of her hair, which is not acceptable for a passport photo). We had to get a new photo taken at the post office in order to submit our documents. When we brought the rejected photo back to request a refund, we were told they do not issue refunds for passport photos--despite the fact that the issue was with how the photo was taken. For printing or shipping services, this location has been fine. But for passport photos, I would suggest going elsewhere where the staff is trained to meet the strict requirements.

I had a terrible experience at the Castle Rock FedEx location. They shipped my package to the wrong…read moreaddress--my house instead of the client's--which caused unnecessary delays and confusion. When I tried to address the issue, the staff were rude and dismissive, showing little to no concern for helping resolve the problem. What went wrong: Misdelivered package to the wrong address. Lack of proactive communication or accountability from staff. Rude, unprofessional service that made the situation worse. What I expected: A quick acknowledgment of the mistake and a clear plan to locate and reroute the package. Courteous, helpful staff who take customer concerns seriously. Timely updates on the status of the package and resolution. Would not recommend this location based on this experience. If you must use FedEx, consider confirming pickup or delivery details directly and be prepared for potential frustration if things go wrong. I hope they improve their customer service and accuracy in handling deliveries.

Came to return Amazon items. Emailed the shipping label to them and they printed it. Pay cash so…read moreit's better for the business and your pocketbook. So easy. They are nice. Parking in small shared lot.

Great service and packing. I had a large glass framed photo picked up from an auction house and…read moreshipped to me. It arrived in perfect condition. Thank you to Dawson and everyone at the store.

I pulled up with a full size sofa, and they carefully removed it. Super quick and easy!read more

Great experience! Evan was vey helpful. very glad it was open Sunday. We needed extra help and Evan…read moreprovided

Applied to adopt a dog, including the part of my lease that covers pets. They went back and forth…read morewith me SEVEN times demanding slightly more specific things ("send us the entire lease," "send us a letter from your landlord," "send us a different letter.") When I sent over the signed letter from my landlord with my approval to adopt a dog as an ESA, they then demanded a dr's note on top of it. It is illegal to demand doctor's notes unless the pet owner is requesting special accomodations (basically only landlords and airlines can demand this). They told me they weren't willing to let me adopt unless I sent them a doctor's note with privacy protected personal information, or got a second letter from my landlord saying i was allowed to adopt a non-ESA pet. I had already provided proof from the landlord I was allowed to adopt a dog - asking for extra proof they wouldn't ask a non-disabled adopter for because I had a disability allowing for an ESA is illegal. Both unpleasant and discriminates against people with disabilities. Even before the issues around the disabilities came up, there was so much back and forth asking for more and more and more things (I applied at around 10 shelters and no other shelter needed more than just the screenshot of the lease with the animal details). Work with another shelter.

I can not say enough about DCCR. Yes, they are stringent about approving applications but isn't…read morethat a good thing? It is a super weird time in our world right now and there is a crazy amount of people wanting to adopt. We were told by another organization that the competition is tough... it's awesome that so many people want to care for deserving animals but it also makes things a little harder. We adopted a puppy, yesterday, and they were nothing but professional. We had great communication and even have established lifelines if anything comes up. Our liaison was really helpful and friendly. We have even been in touch with the foster family giving them updates, she was very well cared for and loved before we got her. She is so snuggly and adorable! You can tell that DCCR genuinely cares for the pets they rescue and we are so thankful for that! I can confidently recommend DCCR to anyone looking to adopt.

Did the booking through U-Haul website. Picked up before they were open. Found the lock on the…read moredoor of the truck to the left but I figured it out. Glad there was someone there to move the big truck that someone parked the night prior, otherwise it would have been a challenge to get my truck out. Truck was clean and operated well. Served its purpose. Check in was easy, guy walked out of the office, grabbed my key, lock and asked if I swept it out and filled it up. All good. Booking online is definitely the way to go. Feel compelled to reply to a previous review. To the person that left a negative review because the privately owned business displayed a political bumper sticker? You are unstable. You think I leave negative reviews for any business on Pearl Street in Boulder? Nope! Get over it. There's no way I would ever leave a negative review for the pet store that had Trump dog chews. Or the store that had Trump toilet paper. You are the true fascist. You are the anti-capitalist. I support the capitalistic country that allows you to shop or not shop at private businesses.

I made the reservation online, checked-in online, went to the location, was met with a smile and…read morewas on my way in minutes. It was such a good experience, I'm going to do it again this weekend. The folks were pleasant when I returned the vehicle and within moments, I was good-to-go.

Always friendly staff. Place is clean. Really enjoy my experience when I need to come here. I have…read more2 units and love their indoor bay for loading/unloading.

I had a pretty outrageous experience here where I was simply dropping off a trailer early. This has…read morebeen my 4th return of a vehicle or trailer here in the last 8 months so I'm pretty familiar with Uhaul, this location, and the overall process for doing things. Since I needed a larger trailer I mentioned that I was returning this one early despite having a 6 day reservation and would need a bigger one instead. My interaction should have been very simple, but instead, I was told that the trailer I was given was a "one way" and they had some kind of problem. Obviously, I'm just there to pick up whatever they give me, use it, and bring it back. I don't tell them to give me a specific trailer and cannot dictate what their internal process might require. The last "one way" I did with the same size trailer was completely different from the one they gave me so I have no idea what the guy was going on about. So in any case he continues to harass me about where I'm taking the trailer and I have no idea at this point what is going on because all I want is to know whether the bigger one is available and if I can rent it because at this point I've been waiting 40 minutes just to drop off the trailer. You can drop off with the app without even interacting with anyone so it just blew my mind that I was getting roped into this bizarre questioning of my intentions. Like Uhaul doesn't care as long as I'm following their rules and I have never seen any mention of specific rules about their local trailers having some restrictions. In any case when I tried to question where the guy was going with the repeated interrogation over a trailer that at this point has already been returned and again, I had no control over what they gave me, I had enough and really lost it on the guy. If you rent from this location I'd suggest avoiding any interaction with their staff lest one of their staff has a brain malfunction and can't keep it together should the Byzantine Uhaul system not make sense to them.

Everyone has always been extremely nice, helpful, personable, and kind in each one of my many…read moreinteractions with this office. Excellent customer service and knowledgeable of their services.

We prefer this Post Office over the Parker Post Office. We have had excellent, fast, friendly…read moreservice. We mail many certified items through this post office monthly. Always reliable.