Made a appointment got called up pretty quick and the whole process only took a max of 15 to 20…read moreminutes workers there mad funny and pretty chill

Absolute garbage. I've lost track how many times my mail shows it came to Nashville and then sent…read moreto Birmingham and then back to Nashville to finally come my way. No accountability, no way of complaining and pointing it out. Just plain garbage

This post office is AWFUL!!! Employees are lazy. They can care less about how to help their clients…read more(and employees). They lose packages repeatedly. I hate that I live in their zip code

I had to mail a last minute birthday gift and found this post office. It is set back a little off…read morethe main road, but not hard to find. Ashley was at the counter and greeted and served me in a friendly manner.

Last Christmas, I wanted to mail a gift to a friend in Maryland -- a signed John Waters poster we…read morereceived when we saw his show at The Rio in December. It wasn't a large poster, only about 12 inches long, and I rolled it up in a small mailing tube and took it to my local post office to mail. To my surprise, I could not mail the poster to the US. The Canada Post employee told me that since a certain person was elected president, there are now tariffs on everything larger than a letter mailed from Canada to the US, and I would need to download an app on my phone and enter all my information to declare the item and pay the tariff. Of course I wasn't thrilled on paying tariffs on the poster, but that wasn't the issue -- the issue was having to download a fucking APP and entering all my information on my PHONE. It wouldn't have been as bad if I could enter my information on my computer, but nope, that was not an option -- I had to download an APP and enter all this information on a small phone with my fat fingers and bad eyesight. HELL NO. So I told my friend that he was not getting his gift in time for Christmas, and that I would mail it from the US when I went to Nashville at the end of February. But trying to find a post office in Nashville was actually not that easy. I assumed there would be a post office somewhere downtown, but the closest one was at least a 45 minute walk away from our hotel, and even though there was supposedly a UPS nearby, I couldn't find it. Thankfully I discovered there was a US post office in East Nashville, close to where we were going, so I was able to mail my gift. Once I got to the post office, mailing the poster was easy. The post office employee was helpful, and there were no issues mailing the poster to Maryland from Nashville. The cost of postage was $7.70, and I didn't have to download a fucking app, use my phone, scan a QR code, or pay any tariffs. Utterly ridiculous that I couldn't easily mail a small package to the US because I was in Canada. [Yelp collections: Nashville, TN 2026]

Okay, so went went to this post office to only get a postcard stamp, but we also got a show. This…read moreobnoxious man was rude as heck to the postal worker and the post master here. He was belligerent and prideful but the manager handled him with charm and kindness but also with a stern hand and put him in his place. We thanked her and praised her for her patience. That "Nastyville" bully made a short line into a long waiting line because of his attitude, he lost his keys and griped about the replacement fee and blamed the staff! Whew! Other than that, this post office was ok, slightly funky, but had a greeting card kiosk, sufficient supplies, East Nashville don't play! Hours M-F 8:30-5:00, Sat 9:00-12:00

One of the nicest Post Offices i have been to in my life. They try to keep the line moving and they…read moreare nothing but nice. Bring your own tape, they will charge you 3 dollars for some tape you can get for 1 dollar. It will be busy whenever you go, yet the line moves. There are 8 parking space and it it has drive thur drop off. You can use the side street to get back to 46th ave. Really very very very nice staff, just very busy.

This post office is horrible. I have mailed two packages and both never arrived. Both provided…read moreerroneous tracking information, they do not answer their phone or follow up on service requests. When the first package was FINALLY returned to me 9 weeks later all ripped apart, I couldn't file a claim because I missed the timeline. I called this post office for 7 days and not one time did they pick up the phone. Maybe time to train employees to provide good customer service to their customers. Second package said it was delivered and was not. Recipient submitted a service request which went unanswered and has made numerous attempts to call. This phone was not answered.

This is my least favorite post office in the Nashville area. While I've given most postal…read morefacilities four to five stars, the Hermitage location just isn't efficient. There is a perpetual line here, and the store invariably has just one worker. And that isn't the fault of the worker! They're going as fast as they can. Even quiet locations have a minimum of two employees working the windows. But never at the Hermitage locale, and that really slows things down!

lazy staff, poor attitude very very bad wouldn't recmomend anyone to send mail here worth it to…read moredrive to any other mail place

I had an extremely upsetting experience at this USPS location in Nashville. The clerk I worked with…read morewas unnecessarily difficult and dismissive. She made me redo my boxes three separate times. I used a white label and removed the Priority branding from the top, yet she repeatedly told me I could not send the package -- even though the exact same label was visibly hanging at the counter and is clearly used by others. When I tried to calmly point this out, she told me I "wasn't listening" and spoke down to me instead of explaining things professionally. Her tone and behavior felt judgmental from the start, and it seemed clear she simply didn't like me and decided to make the process as difficult as possible. The worst part was that she appeared to find the situation amusing, doing this in front of other customers while I became increasingly stressed. I ultimately left without being able to mail my gifts and was nearly in tears. Customer service should never feel humiliating. This experience was completely unacceptable and needs to be addressed

Wow, I'm surprised they don't have 5 stars! I have been here multiple times and have had a great…read moreexperience each time. I've never had to wait more than 15 minutes and the staff are so amazing and nice. I think they do a great job and I've never had any issues!

Came here on tax day! Though there was a long line, the woman at the front was efficient, and…read moreexplained exactly what I needed to do to submit my taxes on time. While I filled out the address, she helped another customer and then quickly jumped back to me. This helped speed the line along!

If you have any alternative for shipping or general mail delivery, I strongly recommend you use it…read more This is the worst Post Office I have ever encountered and I have tried repeatedly to work through their delivery issues which at this writing are averaging once a week. Something is definitely amiss in Murfreesboro, TN.

This place is just a normal post office nothing special you just need to make sure is non pick ours…read morebecause it get busy and is a line outside but again is a post office just a quick service picking ups or sending something. The costumer service is not out the world is just simple come in and out with nothing special.

Worst customer service. Can't even do their job competently. And they do it with an attitude. Never…read moregoing back and do not recommend this post office. Woodland St is way better and the people that work there actually care

Quick & easy used the kiosk waited in the line till the post office opened and moved smoothly.read more

I have subscribed to USPS Informed Delivery which provides seamless tracking for packages and mail…read more In theory this is good - but what it reveals is the inefficiencies of the post office. It shows how poorly they route packages and their inability to track packages consistently from point of shipment through delivery.

This is an efficient postal facility in Donelson. It's small considering it's so close to an…read moreinternational airport. But that doesn't matter. What I want are short lines and efficient, knowledgeable employees. And that's exactly what you'll get here!

This is a nice, normal example of a US Post office. Nothing fancy, post boxes, the usual post…read moreoffice counter with a helpful employee doing their job, a selection of boxes and envelopes. I found it interesting that this location also has a selection of greeting cards for sale, so if you have waited until the last minute to send grandma a birthday card, no need to make an additional stop at the drug store, you can buy a card right here!