Staff is nice and welcoming, they treated my aunt with respect and has been taking great care of…read moreher. I know it gets busy but hey it's a dialysis center. As long as they care for the patients that's what matters. I know at times they could be running behind.

Beware of this facility!! Their negligence has caused multiple incidents of patients falling and…read moregetting hurt while in their care. Some of their patients even succumbed to their injuries sustained while at this facility. I would look elsewhere for treatment. This facility needs more safety protocols in place. Families lives have been changed forever because of the lack of safety and care.

The most caring and compassionate nurses. I have zero complaints except for the parking we need to…read morehave the city of Lomita at a minimum 6 disabled parking spots. Rita goes beyond the call of duty. Front office personnel. Maybe because we are new comers to this facility, but so far so great.

This place has no caring direct staff, they do not treat patients with dignity and don't listen to…read morepatients concern. Dialysis is a serious procedure that requires lots of detail attention. Please do not trust your loved ones with this place as they have led a few patients have to go to ER due to their uncaring staff.

Good experience here. From the nurses who checked me in, the PA who checked on me, the X-Ray team,…read moreand Amy who gave me the blanket. I felt like I was in good hands and really do appreciate the care I was provided, Thank you !

One of the worst hospitals I have ever been to. They do not listen to you they do not give you your…read moremeds on time. If I stayed any longer there they probably would have killed me. The nurses do not know what any meds are. They have terrible bed side manner. They need extensive training!! Awful care. I'm leaving more sick than when I came.

Friendly doctor and staff but with a 10:30 am appointment, why did it take an hour until I saw the…read moredoctor? Received emails for an app that the medical practice now uses. No explanation, which can be very scary. A brief explanation could have been very helpful. The doctor used to write on all test reports but no longer does that. She just left the paperwork on her desk. No explanation. Ok, bye.

This office has gone completely downhill. Used to be great but over the last few years it's become…read morenear impossible to contact them. When you do get in contact after being on hold for 30 minutes, there's about a 25% chance they will process whatever request was discussed on the phone.

No wonder there is no wait when you visit this urgent care. This place sucks! My experience was…read moreextremely frustrating and highlighted serious issues with both patient care and communication. I took my mom here last Friday for a persistent cough, and by Monday her condition had not improved. When I tried to schedule an appointment with her primary care physician, I was told they needed records from the urgent care visit before they could properly evaluate her. I called the urgent care and was told obtaining the records would be simple--just come in and request them. Unfortunately, that was far from the case. Once I arrived, I received conflicting information from multiple staff members. One person indicated the employee who handled records was on break. Another staff member attempted to make a copy of the medical record but was told they could not. Then I was informed that my mom needed to provide written authorization. As I prepared to have my mom send that authorization, another employee stated that the request had to come directly from her primary care physician. The lack of consistency and clear guidance was both confusing and unacceptable, especially when timely access to medical records is essential for continued care. Patients and their families should not have to navigate contradictory instructions simply to obtain records related to their own treatment. Which process is actually correct? Why is it so difficult to access medical records when prompt medical follow-up depends on them?

Been here for years I appreciate it great care from the doctor been coming here for 20 plus year's…read moregreat care

The Facility is well managed. The nursing staff are very…read moreattentive and caring especially in the 200 section. Physical therapy was very helpful for my mother. Love the service provided by CNA Janetta

My dad is a resident at this facility. Most of the nurses on the floor are kind and friendly, and I…read moretruly appreciate the care many of them provide. However, my experiences with the nurses at the 200 station have been extremely disappointing. During multiple visits, I felt as though my questions were an inconvenience. The staff at that desk were not approachable or helpful, and their demeanor came across as "why are you bothering me?" I initially thought it might have just been a one-time interaction, but unfortunately, it happened more than once. When I went to other nursing stations, the staff were polite and willing to assist, which made the contrast even more noticeable. I understand that many facilities are understaffed and that healthcare workers are under a lot of pressure. I can be patient and understanding if someone is busy or brief. What was upsetting, however, was the dismissive attitude. When I asked to speak with the head nurse about my dad's condition, I was met with visible eye-rolling (yes, even behind a mask it's noticeable) and told to "write your note on a blank paper," after which the nurse looked away as if my concern wasn't important. On another occasion, I asked for help opening the family room, which was supposed to be open at 8:00 a.m. It was already 30 minutes past, and this was the second time I had asked. The only response I received was, "Well, it should be open," followed by being ignored. There was no offer to check on it or find someone who could help. Bringing a loved one to a facility like this is already emotionally difficult. A little kindness and basic courtesy go a long way. I hope this feedback encourages management to address the attitude and approach of the nursing staff at the 200 station. It would make a meaningful difference for families who are already going through a challenging time.

In January 2026, my 83-year-old mother underwent hip replacement surgery at Providence Little…read moreCompany of Mary. The procedure itself was a success. She was prescribed Norco and Gabapentin to manage post-surgical pain, which left her in a weakened state, and she was discharged to a rehabilitation facility of our choosing. After touring several facilities from Providence's recommended list, we selected Beachside Post Acute. We chose Beachside because we needed a facility that specializes in both physical therapy (PT) and occupational therapy (OT). It's a cozy, thoughtfully designed property in a breezy part of Torrance, conveniently located near both Walgreens and CVS. The building appears to have been a converted motor lodge, with a single-level layout that wraps around a central outdoor courtyard. This design allows each room to have either a window or sliding glass door, providing natural light and fresh air--something we found especially valuable. The PT staff have access to a dedicated room with specialized equipment, and both the main corridor and courtyard are used for assisted therapy sessions. There's also a recreation room and dining area where patients can enjoy meals outside their rooms, offering a welcome change of scenery. The kitchen serves nutritious, genuinely tasty meals--I can personally attest to that. What truly sets Beachside apart is the staff. They are compassionate, attentive, and clearly take pride in their work. To those who may read this--Susan, Marisol, Julius, Eva, Kimberly, Bryan, Alyssa, and everyone else--thank you. You made a difficult experience far more manageable, and we are deeply grateful.

This place is like an asylum, not a nursing home, the nurses are loud and obnoxious, they make fun…read moreof people in there language, the so called healthy food is the most disgusting food I've ever eaten, so I ended up buying protein shakes next door, that I lived on for a year, along with candy..I gained 30 pounds in this dump. I chose this nursing home because it was near my mom, I wish I had chosen differently, and as much as I appreciated the little stuff they did for me..it was all about the money..and my cliset door fell off twice, second time almost sliced off one of my toes, I had to get 9 stitches in my toe, so as much as they say they are about keeping people safe there, people still fall out of bed and out of their wheelchairs, so I still need them to compensate me for this injury, that bothers me now everytime I walk..and for my laundry I lost, for losing my hearing, etc... the nurse got mad at me occassionally and talk to me like I'm a idiot, and I'm a eduacated woman, this place can cause you to go insane, if you're already insane when you arrive, I had to guard my mind like my life depended on it. But many of the people brought in have severe dementia or alzheimers .I walked into my room once and the person next to me was wearing one of my shirts, they did take it off her immediately...but it means that the nurses went and took it out of my closet. I was there for about 14 months and two weeks before I left they finally put a mirror up in the bathroom for me. And they also said they would put a lock on my closet door, which they never did. And I think some of the nurses have sticky fingers..it was a nightmare trying to heal my body from surgery and broken bones in this dump...and one time the housekeepers sprayed some sort of bug spray or something in my room, I had to jump out of the room and I gasped in the hallway in my wheelchair for 4 hours...this place actually made me sicker then I already was..I don't know why they have a five star rating...

This was my first time at this Kaiser facility and my first time seeing an endocrinologist after…read moresome concerning test results. The text-message check in is very convenient and there is ample parking. I saw Dr. Andy Chen. He was very nice and listened to my concerns. He also answered all of my many questions. The pharmacy was fast and took less than 10 minutes to give me my medications.

This review is solely for the optical department only…read more Upon arrival, I checked in through my phone on time. I stood in line anyway to make sure I was checked in. The people at the front desk didn't acknowledge me as I stood next with no one in line. There were 3 people at the reception desk. One on the phone and two available. One just looked at me and looked forced to say something. Didn't smile, didn't greet or say hello. Nonchalant and just dismissive. However people who were older and of a different race got better treatment around me. I also waited an additional 30 minutes after my appointment. The only reason I'm giving this department 4 stars aside from the wait and slow receptionist area, is because of Dr. Lam. She was amazing. She was so sweet, took her time, knew what she was doing, she was gentle, and reassured me with all the things she was saying. She answered all my questions, and performed all the necessary exams as a follow up. She also cleaned the equipment every single time before using on me. Dr. Lam was also friendly, and made conversations with me. After the doctor did all the exams, she directed me to check out with a staff member and I was out the door. It was easy and smooth. I highly recommend this doctor. She's very knowledgeable and easy to work with. The department just needs to work on the receptionist area. Be more friendly, and attentive.