I've come multiple times when they first open and the doors are broken very open so there's no…read moreaccess. Today the control panel to input the access code for the main building entrance, the only entrance to get into the storage, has clearly been tampered with. Not to mention the elevator is also almost always broken. There are homeless people walking in or around the building, it doesn't feel the a 'Secure Space' at all! There's always trash in the hallways, I see the front desk lady cleaning sometimes but she clearly needs help. Not to mentioned they continuously raise the rent price on the unit. I started paying around $50 (first month discount), to $99, now I'm paying almost $150 and it hasn't even been 6 months. Just don't come here.

No I would not recommend this company given their management at each location I have rented was…read moreimpossible. The ones here in Los Angeles fail to tell you they have had break ins do to a poor security system. They have changed the operating hours to make the difference up but they have also changed the operating hours to make sure they are out of bed and at their location by 8 am. There is no way to contact Corporate offices in Utah.

US Storage in Hawthorne is the most friendly and welcoming storage location I've ever been. I had…read moreno idea on what to expect when renting a unit, they took their time and walked me through an experience I was not familiar with.. thanks Benson and Paola.

We have been using this storage center location for more than 8 yrs now and I'm writing to share a…read morevery disappointing experience my husband had during his recent visit. An employee named Paola spoke to my husband in an extremely rude and unprofessional manner. Her tone and attitude were completely unacceptable and left feeling disrespected. Every customer deserves to be treated with basic courtesy, and this interaction fell far below that standard. I'm posting this here because I believe management should be aware of Paola's behavior and take appropriate steps to ensure this does not happen to anyone else. We hope to see improvements moving forward, as respectful communication is essential to good service.

Gilbert and Ozzy helped me out. They were both knowledgeable and broke down everything for me to…read moreget a unit. These guys will not hesitate to help you out and they will answer all your questions.

Zero stars if possible…read more Mold! Have had unit for 5 years on the third floor. When moving into my new home recently I came to recover my items and discovered a lot of the more than 10k$ worth of my belongings were covered in mold. You can feel a distinct dampness in the air. Do not use this place

Working with Delilah was a great experience! She's knowledgeable, friendly, and went above and…read morebeyond to help me. Secure Space is lucky to have her!

This place is is amazing, staff Mr.Vance was very helpful and and attentive , prices are…read morereasonable and Low compared to others ..

When I called to inform them that I would be moving out, they said they would prorate my last month…read morewhich they didn't. Instead, they billed me for the full month which I paid, thinking they would refund me the difference when I officially moved out. Of course they refused to refund me the difference and said if I hadn't paid in full already, then they could've then prorated me. Essentially I was penalized for being a good payer. I wound up paying $403 for 8 days

Extra Space Storage have you experienced energetic and friendly and very helpful employees…read more When I signed contrat , I was lucky, because employee Adan was working. He show my unit, whe we got bag to office , my contract was ready to sign. I have very good experience at this location in Redondo Beach on Inglewood Ave. I am highly recommended this location.

Had the pleasure of having one of the best to give me a big enough storage for my stuff. Thank you…read moreRosa on Rosecrans location (originally from gardena)

Shady Auction Practices, Zero Accountability I fell behind…read moreon my monthly bill, and my unit went to auction -- something I understood. But instead of handling the process in good faith, Public Storage took advantage of the situation in a way that felt completely unethical. The first auction brought in a high bid that would have easily cleared my balance. Instead of accepting it, they rejected the bid without explanation, then added another month of charges and re-auctioned the unit -- for significantly less. Between the two auctions, my unit was clearly tampered with and ransacked. I never authorized this access, and they've provided no explanation, no access logs, and no accountability. That's not just unprofessional -- it's potentially illegal. I reached out to everyone in their management chain: Isaac, Hitesh, and Tionna Wedlow. None of them responded in any meaningful or professional way. The only person who treated the situation seriously and professionally was James Bangar -- and I appreciate his effort. Unfortunately, the rest of the team seemed to avoid responsibility entirely. To make matters worse, Jasmine, a staff member, misled me about the auction process and gave false or vague information throughout. I requested documentation multiple times and was ignored. Public Storage's actions -- and lack of transparency -- make it clear they do not operate with integrity. If you fall on hard times, expect them to exploit the situation rather than work with you. Avoid this facility, and think twice before trusting Public Storage with anything valuable.

We had an amazing experience with Jessica , Michelle, Tony and Varon! They answered all our…read morequestions and concerns and made us feel amazing with our decision with South Bay Storage. The facility looks really clean and very secure. They have amazing deals and very good prices! You guys all deserve a raise :)

Rental unit storage at South Bay Storage Center…read more Family owned Business Pros- rental fees DO NOT increase yearly- your initial contract terms is your rental monthly price. I moved to this storage from another company due to rental fees increasing quarterly. Southbay storage is CLEAN, has elevators, and carts to use. I used the service for a few years without any incident and would use them again. My valuables were safe and protected. If your in need of a storage with reliable pricing and a safe place to store your valuables give them a call

Benson was so kind, professional and helpful!! He helped us…read moreget what we needed, and was so courteous. Very knowledgeable when it comes to storage needs! US storage has great selection and prices. I'd definitely recommend coming here for your storage needs!

Total bait and switch. I signed up for a $65 a month storage unit and paid for 3 months in…read moreadvance and then starting getting bills for $175 a month and was told that the unit that I actually got was Not the $65 special. These people were rude about it they offered me no refund. It's basically just total fraud. It's unfortunate I was really excited to be able to get a local storage unit right near my house for a fantastic price and I intended to hold on to the unit for several years I understood that the price went up to 175 a month afterwards but for 65 bucks a month for three months that was a good deal. As it turned out these people were not nice they do not return phone calls.

Frankie, the so called store manager is so rude and unprofessional. I called to have my items…read morestored and she just started being so negative telling me about what past customers have done to abuse the 1 month free term. Then I proceeded to say I'm a long standing client in another state and she mentioned hoppers. Something I have no intend doing. This lady has got to go be fired she acts like a child.

December 30, 2024 | received this injury due to this protruding foot-long piece of metal Sticking…read morefrom the wall around a blind corner. I asked for a Band-Aid in the front office, and was scoffed at. "We don't give customers bandaids. Do you think we're a Pharmacy?" I had to go to the emergency room, Had to get a tetanus shot, Had to go on antibiotics, missed two weeks of work, and now six weeks later have a lifelong scar. Extra Space storage? Their response has been "Lady go f$&k off." Even their employees (Look online) Say the worst part about their job is how aggressive they are towards customers. And there's a class Action suit against them for their bait and switch tactics. Not "good" Mormons who run this Utah corp! I need a good personal injury / property negligenc Lawyer. Google " Extra Space storage class action lawsuits." There are many. They are Corporate abusers of consumers. These assholes don't deserve your business

I have found myself in need of a storage container, I am very grateful to my broker for a referral…read moreto TMSG! They are super responsive, understanding, polite & beyond helpful! I even had the need to find insurance and again grateful to Elisa of TMSG for providing me with a referral for that service, I feel completely secure as well as relieved by conducting business with them!

I have used the mobile storage guy to move probably four times now! They are wonderful !! It's nice…read moreto not have to worry about moving all in one day but taking my time. I will never move any other way or go with anyone else!